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Room was very clean and the staff were friendly The new mattresses in our room were of the soft type, we prefer hard mattresses
We thoroughly enjoyed our stay at the hotel. We loved the history of the whole town and also the proximity to superb countryside, cycling, walking. The hotel itself had a friendly atmosphere, the room was beautiful, staff very friendly and the central location allowed us to discover the town in the evening.
Upon arrival our room was upgraded and the hospitality was very good, had our diner in the restaurant which was also very good. We didn't have breakfast in the hotel. The bedlinnen was too hot for the season and no real summertime bedlinnen was available in the room.
Large, quiet room and very good food; centrally located in a very attractive samll town with interesting historical sites and countryside around. One way system made it hard to find; I struggled with Dutch website entry when trying to find directions to it.
Very pleasant staff; nice comfortable room; good ambience; good position in the town; very good restaurant
appearance and comfort of the room choice on the menu
The hotel is located in the heart of Dokkum, which is a very picturesque and cute village. The staff was very helpful and the facilities clean and nice. Just 15 minutes drive from Howlred, where we caught the ferry to Ameland. The room was a bit outdated in terms of furniture and decor.
To be in the centre of the city
The 2 night package was good value but if I had been staying only one night the hotel was not good value for money The rooms were not luxurious - although it had a sitting room the space was cramped and dark - perhaps redecoration in a more vibrant colour might do the trick. The ventilation was poor (in an attic room) and the bathroom was average -
The staff was always very helpfull and willing to go the extra mile The couch and bed was a uncomfortable as it seem to be worn out
The friendliness of the staff and the quality of service.
Staff was helpful and location was good. The accomodations were suitable for our family but fairly dated and utilitarian. We hoped for something more characteristic of the area.
Location and the view from our room...overlooking the canal unit for hanging clothes was difficult to get to.
Breakfast was included and it was good. Nice location in town. Nice rather old hotel but parking is not that good. The beds are single beds pushed togther to make a twin which we did not like.
The location is excellent, a perfect spot for a "get-away" holiday. See above.
friendliness of staff
Central position Paid premium rate for "Bridal Suite" expecting a better room. We were under the eaves with badly stained carpet, probably from a careless decorator many years ago right where the stain could not be ignored. Mansard roof with sloping windows so that we could not see the ground. We forgive the near-vertical staircase often found in Netherlands hotels, but not good for elderly. Poor value cooking.
Very friendley staff and clean No
comfortable room and helpful pleasant staff no
The staff were unfailingly helpful, kind, and responsive. The location, in the center of the old city, was ideal. And the hotel arranges for free parking two short blocks away from the hotel. And the breakfast served each morning was substantial, fresh, and very attractively presented. It was Spartan, but that's what I was expecting.
very friendly staff
the staff is very nice and competent, the breakfast was very good, the restaurant looks very nice, the terrace at the waterfront is also lovely, food is good. the rooms smelled, I believe it came from the bathroom, the windows cannot be opened only a small one on top
The hotel is near the National Park of Lauwersmeer,Dokkum is a beatifull town,the breakfast was abundant and delightful The shower without curtain,My room was very dark at night,i think that need's another lamp.