Refined design in a unique position in the center of Nice, the BEST WESTERN Hotel de Madrid will offer you quality services, a personalized welcome in an ambient scented environment which completes an unforgettable guest experience. This charming hotel is located two minutes walk from the train station, the cruise departures and the tramway, The Avenue Jean Medecin with its mall and a variety of restaurant is just around the corner. This ideal location allows guests to quickly access all the landmarks of the city, such as the famous
Hotel offers free Wi-Fi, just need to get login from front desk. Better that 3 Euros per 20 min for computer in lobby. Hotel near the train station, so can catch Express Bus 99 to/from airport. Very close to tram stop.
Obviously by being near the train station, you aren't in the best section of town. But it did not feel unsafe.
Very nice hotel, clean and calm on the good location near the train and tram station
The lady on the reception desk didn`t know about the early bus number 23 to the airport so we had to to call the Nice city transportation company for the information. When we asked about the location of one Sheraton hotel where we had a dinner she didn`t know how to write the name "Sheraton".
The receptionists all spoke English and were all very nice and helpful. We really enjoyed staying with them.
Hotel staff at the reception. Very very kind and helpfull!
The hotel is cituated near the railway station wich is very convenient if you want to travel around. It is far enough from the beach, so for those interested in bathing every day I would't recommend it.
The space between the washing basin and the shower is so irritatingly narrow, that it has to be registered in Guinness Records book. The breakfast is poor for that amount of money, so it's better not to take it and enjoy anice breakfast in a cafe in the city
The staff were very willing and helpful
The shower facilities were very poor. The shower tray leaked, and anyone of any size would not be able to get into it.
Main light switch had to be on to control bathroom/ side lights - not ideal when needing to get out during the night
The staff were not helpful, we had a no shower curtain on the bath, the room got soaked each time we showered- the shower head kept on spinning when you turn the water to a stronger flow, no bath plug so we could bath instead. When notifying the staff, they said they could not help us.
nothing; oul no stay in this hit ever; the surrundings are ...inappropriate
There was a horrible noise from the neighbour room at night. I could not sleep. It took about 1 hour to switch it off after I called to reseption. A man from the reception was terribly slow! And he made me to run to the nearest bank mashine to get cash (at night!!!) because he could not manage both my Visa and American Express card when I wanted to pay for the hotel. You definitly need to learn him how to use this device.