Real Boutique Hotel in Nice with a character and its famous Belle Epoque facade of the early century, the BEST WESTERN PLUS Hotel Massena Nice welcomes you in a friendly atmosphere. 4 Star hotel with all the comforts in the heart of Nice, the BEST WESTERN PLUS Hotel Massena Nice is the perfect place to stay in Nice for all shopping enthusiasts. All the fashion and luxury within walking distance from the hotel: Galeries Lafayette, Louis Vuitton, Hermes, Dior, etc. On the services side, the hotel has a private garage with valet service, air conditioning, free Wi-Fi, room service in partnership with Brasseries Gioffredo, and more. Many restaurants are also close to the hotel. Recent renovations have been made to provide a better quality of services. The 110 rooms and suites of the BEST WESTERN PLUS Hotel Massena Nice, fully equipped with new high-end luxury bedding, invite the client to relax between two different activities in the capital city of the French Riviera. On the business side, the hotel has a conference room for up to 45 people. And for Incentives up to 150 delegates for reward travel.
The availability and efficiency of the staff. The quality of the infra-structure, atmosphere of the hotel and its location.
The room bathroom could be equipped with more towel hangers. During breakfast it would be best if the service staff would not start cleaning the room (washing the chairs, etc.) while people are finishing their meal. It disturbs a bit the breakfast experience.
No parking facilities offered to guests, however there is a public parking with preferred rates overnight
We got a good deal for the 'Privileged room' and we were given an upgrade to the next level as it was out of season and they had the ability to offer it to us. Was great to have a large room for a few days. Close to the beach and loads of shopping, restaurants, cafes and the stop for the hop on hop off tour bus. They had all the flyers of tourist things at the counter. Wifi was good.
No TV reception for english channels.
Location was good and hotel's decor fun and kitschy.
We were made very welcome and the Hotel was very well placed for the park and shopping.
The view was hardly inspiring.
I enjoyed the fact that the hotel was very central with easy access to buses and trains.
Staff is very friendly, breakfast was excellent, hotel in general (colours, furniture...)
Room for breakfast is too small for so many people
Near to the City, clean room
Room was very smal
convenient location, not too noisy
Location was excellent
I wouldn't say it was 4 star. It was very basic and tatty in parts.