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The underground secure car park for my motorbike
The hotel is really good, new, modern, with a huge Breakfast, with wonderful staff and the price is very cheap. I recommend for everybody who needs to stay in Kassel. Absolutely nothing!
The Hotel has a very well stocked bar with a relaxing lounge area this my son & I enjoyed. The majority of reception staff seem to be very highly strung and come across as a bit ignorant, this just maybe the way this nation is.
warm welcome, good restaurant also if we arrive late in the evening, nice room and quite big bathroom, god breakfast
Friendly staff. Nice Breakfast, good value. Nothing
The service was truly excellent. The staff was extremely service-oriented and nice.
Convenient location to Kassel station. Friendly staff. Clean room The nice touches that used to set this hotel apart have gone- I get the feeling the budget has been overstretched with the quirky rennovations. Better value for money is available in Kassel
location to the town centre and rail station
The size of the rooms. Really good. Internet was not available.
Excellent rooms, First class breakfast selection Nothing in particular
Restuarant and rooms were good and after a long days drive the inclusive swimming pool was an added bonus
Close to the motorway. It has a very large swimmingpool (and a very small sauna). Excellent breakfast, large room.
The good big beds. The breakfastbuffet was very good. No
Large rooms and comfortable beds Hotel gives a 70s vibe. Really needs an urgent facelift and internal upgrades
Very easy to find, but on outskirsts of Kassel. We were just travelling through, so this was good for us.
The It systems was not working - so I am awaiting my bill to be sent by post
Nice and clean big room No
Location, big parking, a computer with internet connection in the lobby, expansive breakfast, some rooms need renovation, a little bit old, swimming pool with cold water
Convenient access from motorway, the dinner & breakfast
Room comfort, style and cleanliness. Transportation in the city was free for hotel guests.
Easy location. Hospitable staff. Good hotel for 'Documenta' visit. Nice room with big windows and expansive view. Wide selection quality buffet breakfast (not included in room price).
easy parking, staff oke
The information that i receive about the town by the personnel was perfect and i really appreciate the fact that the key of the room it's the pass for the tram. Some people need to improve in english
Amazing a four star hotel at these prices. Free internet access at the reception.
Pleasant hotel staff, customer oriented, quiet location, nice view from upper hotel level rooms. The breakfast price is much too high; the rooms not according to the Ramada standards.
Close to Kassel train station. Friendly staff spoke english very well. The price of the buffet breakfast was excessive... 17 euros for an average breakfast. The hotel advertises that wireless internet is available, but it is through T-mobile and costs 8 euro per hour... quite expensive when many hotels I stay in offer free internet access throughout hotel
The hotel is conveniently located near the train station and city public transportation, but equally important, the staff was ready and willing to deal with any questions or concerns.
Good value for money, clean and comfortable room (including sauna) on the 14th floor. Further nothing special: a typical hotel that is part of a large multi-national brand.
I like hotel staff, services, very clean and nice rooms, excellent. I had a problem with heating, it was cold in my room, I asked service for fixing this problem, but the man from service who came to my room to fix the problem didnt make it better, it was still cold.
Hotel is fabulous, the resturant meal was wonderful, the view breath taking. Recommend for that special occasion. Erdersee is just beautiful will return for definate. Hotel was not finished, another 3 months will then be perfect. We paid for a lake view and got fields instead, dont pay the extra 40 euros unless you want to stay in your room throughout your stay, view from the terraces is fabulous and free.
The spectacular setting and the views. The fake flower pot in the room.
The old castle atmosphere, best location and the sauna.
The romantic environment and good breakfast
It was very relaxing No
The rooms were lovely with comfortable beds and a pleasant balcony. The breakfast was excellent with ample choice, delicious bread and well stocked. The public areas were light and airy and well furnished. The bar/casino area was very smoky, so much so that you could smell the fumes when you came through the front door.
The suite was superb and the overall hotel atmosphere was very inviting. No
Well organized hotel with relaxed atmosphere. Very good for people traveling with pets. The hotel is surrounded by large park with woods walking trails well beyond the grounds.
Hotel staff and the hospitality. The spa and welness center are wonderful.
Excellent customized service Non
Nice large room with a balcony and air conditioning. Plenty of parking. Excellent location with a free bus pass included with the room. Attractive restaurant with good food. The well designed hotel has huge grounds with colorful flowers.
Near to the city centre Breakfast at 20eur per Person is rather pricey. We had breakfast in the shopping gallery which shares the building with the hotel for a fraction of this.
Location is central. Breakfast and dinner was good. Reception staff could have been a bit more friendy.
Large room, very clean and quiet. Wifi worked well. Very difficult to contact reception. Phone repeatedly rang without being answered. Restaurant is rather strange - you have to go out of the hotel into a shopping centre for access.
very good location
Good business hotel in city center! excellent gym facilities as the hotel had an agreement with a major gym center next door. For buisness trip purpose a good place to stay
Nice, comfortable, good taste in breakfast, very clean
Good position in the city, good parking, hotel is good clean No
Breakfast was good. Room was clean. Free network connection must be very helpful.
Central location. Amability of the hotel crew. Having to go out to the shopping center for breakfast. Having to go out to the shopping center to use the Spa facilities.
Very nice and friendly staff. Room is clean, very nice design and cosy. A safe in the room is suitable. Poor variety for breakfast.
room is rather clean. Althogh I stayed at junior suite, there was no bath tub to relax.
The rooms are very nicely designed and cosy! The restaurant serves excellent Italian food. I would have liked a closed cabinet at least for the toilet where a ceiling was missing.
Good bedding, nice staffs and very fashionate room style. Quiet in the evening
very convinient location, clean room, reasonable price. was a little noisy because the tram station is in front of the hotel
The cost of using the telephone in the hotel
large room. able to accodmodate 3rd person somewhat far from center but tram is very handy. close to station. fine neighbourhood
Pleasant, well-informed staff; comfortable room; very convenient location. Breakfast too expensive!
we arrived at the hotel at 10.45, to drop off our bags, but we were able to check in and get our room, the staff at reception were very friendly and helpfull, we enjoyed the breakfast, and our room was very quiet and had good air conditioning.
location, near the station
Good location - very friendly staff: I was there for Documenta and they showed me which places to visit
I liked staff because they were always cleaning your room so it made me feel cleaner. Also the free breakfasts! Yes, our phones didn't work and that made me feel a bit insecure just in case I needed a phone.
Super convenient to train station. nice rooms. Having a workout center onsite is important for a business hotel. It doesn't have one in the hotel, you need to go to another location.
The best thing was its location and also the transportation card. The staff is very helpful and friendly. I only wished it had WIFI for free
Hotel is located in a fantastic area, very quiet with fantastic views. Rooms are large and very, very quiet. Broadband was good and worked well, but is expensive and may be should be included in the price. Hotel owners sat with us for drinks in the bar watching Germany play in the world cup, very laid back and relaxing hotel. Food is excellent, no children staying in the hotel was a bonus for us.... Air conditioning would be a bonus, free broadband should be included for the price. One bottle of water was supplied in the room and never replaced when finished. Don't think one bottle a day is too much to ask. Also no tea/coffee facilities in the room. This should be provided at this price.
Very nice hotel, very friendly staff. Rooms are well kept, just on the ring of Kissel. Very good restaurant and intimate bar. A little bit of sound from traffic on the rooms on the side of the road. But still on the very positive side
We like the food and the good service. Absence of a small gym
Location only . Every morning cleaning people they nook my door to wake me up , bed is not comfortable , sound of next door room hearable .
The staf were very helpfull on friendly no
Ferry good and well funutured, overall
location, room design, amenieites, breakfast no
Yet another run-of-the-mill 70-ties hotel but clean and with good location. Did the job for me.
Great breakfast, free wifi (though there was a small problem with is which meant it was slow in my room), nice decor and everything worked. Oh, and I had a great view (: There was a small problem with the wifi, but it worked albeit slowly
rooms, furniture, beds ok stairhouses a little outdated, no fridge in room
The helpfulness of the staff. Good breakfast
Really good breakfast!
it was in the center. coffe was ok. temperature preblems in room, the bed was like a child one, the manager was a rude and disrespectful man with no good education. i asked for a complaint form, but they say that didn't have any kind. and why should i send a letter complaining to the same person that treated me so bad?