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the beds were marked as being deep cleaned each time someone had slept in them. The hotel is in the centre. Breakfast was adequate. The room/hotel was clean. There were quite a few stairs to climb with luggage. No porter, and you couldn't expect the reception girl to carry one's heavy luggage! They need a lift. Used bedding was in the corner of the entrance lobby!!! No facility to make a drink on your arrival, a tees made should be in the room. The hotel is in need of redecoration and modernisation in some areas.
Pretty much everything =) ... as always
It was the best hotel I've stayed at in Juelich. The room was spacious and amenities were great. There was even a flat screen tv, dvd player, hair dryer, and mini fridge. It was very clean and the staff was helpful with restaurant suggestions and any questions I had. The only negative was that the internet connection could be a bit spotty in the room.
I felt the staff was very helpful and were interested in me personally.
Friendly staff, free internet, quiet room, convenient town centre location, value for money. (I did not have a car.) The room was a little too warm and a bit small. The desk staff were not able to give detailed advice about connection to the internet. The chair was covered with a rather sticky leather/plastic material.
central location the price is a bit high compared to the provided services
Big single bedroom with multiple windows/views. Parkingspaces near the hotel are limited and difficult to reach by car (pedestrian zone) however parkingspaces (near Zitadel) are just 5min walk.
friendly staff , a good room, good central position and a good breakfast
the fact I found a hotel after 3 hours // nice people // nice spacy room // nice breakfast // a restaurant // internet access free of charge // 3 minutes from train station then 30 minutes from Düren train station to Koeln Hbf, that's quite OK // tradition, i.e. a tradition of welcome underlined by the photography of hotel founder I think by end 19th century that is to be seen in several places // = a very good value for money I had no time to see Düren, I was coming back late in the evening and I found the walk from station to hôtel not so safe (although I had no problem at all) : it does not relate to hotel itself but to town. // only one thing : no sign posting at station showing the way to hotel.
very friendly and accomodating
Comfortable stay & good natured staff. Restaurant was closed on Sunday for dinner.
food was nice
very friendly staff and very good choice of meals in hotel restaurant although air conditioned we still found the room too warm would be a help if summer weight duvets were supplied
Staff was very helpful and friendly. Hotel was clean. Single rooms were of a good size. The location was central for seeing sights by car in the Holland, and western Germany area.
friendly staff we have lost pair of gold bangles in the room, we did mention this to the staff but they did not know what happened. we were so disapointed about this.
Efficiency of staff, speed of service, helpful staff, convenient location
Have stayed on several previous occasions. As before helpful staff, good rooms, very good restaurant.
We stayed two successive weekends for one night each time. Very pleasant and attentive staff, very clean rooms and facilities. Good atmosphere in the restaurant. Tasty food, especially breakfast. On both our stays, the dinner food was rather salty, which may be the German taste.
Excellent food,especially breakfast.Pleasant staff.
good location, kindness of the hotel staff
the Breakfast and the view were perfect Nothing
Very pleasant staff, well located and with good food.
the room was very clean, the staff was very nice, I didn't have the time to taste the breakfast unfortunately because I had to leave very early. I appriciate also the possibility to travel with my cat!
Friendly, efficient and unobtrusive service. Clean, well-kept rooms. I would use it again.
Great breakfast, convenient central location, non-smoking environment. No airconditioner!!! It was very, very, hot and humid in the room with minimal window access. The TV was very tiny. The room key was very bulky and heavy to carry around.
Very pleasant plact to spend the night. Close to the sites we wanted to visit. They lost my reservation and I had to show them my copy from Booking.Com before they found a room.
Very good restaurant with good fish selection. Pleasant & prompt service. Good Internet connection in rooms is much appreciated for business.
The hotel staff was very friendly and helpful. I had to cancel one night of my stay due to strikes on railways and hotel personnel was very responsive and accommodating. A breakfast was good, but only average in terms of choice. Temperatures in the highest floor (attic) get higher during summer days.
The staff was friendly and some of them spoke English. It has also a restaurant with good food. The room was very clean and nice in general. The staff was very busy with some parties at the restaurant. The room to the attic was newly refurbished but with cheap furniture and poorly installed. The heating system for the water had some delays in warming up especially after using the shower.
Very friendly, helpful, patient staff. Happy to invest a little extra time and effort to understand non German speakers! A very happy vibe throughout our stay. The hotel is biker-friendly. Great location to explore the Hurtgen.
I liked everything, great room great staff and great breakfast.
Very friendly staff, exceptionally clean everywhere, completely updated rooms, nice breakfast buffet. No air conditioning or fan which made it a bit hot and the pillows were a little flat.
The hotel was well staffed with excellent facilities. The staff were friendly and helpful. A pleasent stay.
Perfect for a base to work from, friendly and helpful staff who have absolutely no problems about you bringing in food and drink to the hotel. The work areas were great and the wifi worked well. So if you have business in the region and need a couple of days then this is great home from home Difficult to find if you don't have satnav,
Nice hotel, big room, Top Shower and pleasant breakfast Price misunderstanding
The room was superbly designed, a lot of effort and creativity has been put into this hotel. Breakfast has real 4 star standard, again amazing decoration. The location, 25min walk into centre (but 2 restaurants very close by) and the 6digit code needed to get into the room, a bit annoying...
Very nice hotel at acceptable pricing. Easy check in, very friendly and helpful personell. Nice location. Parking is an issue.
The hotel was very cozy, clean, and quiet. The room was well appointed, and the breakfast buffet left nothing more to be desired. It was the perfect place to stay for someone wanting to get out of the busy city, and enjoy a very bed-and-breakfast like atmosphere. Highly recommended!
The service, decor and food are all first class, I have stayed in this hotel on a number of occasions and recommend it thoroughly
Restaurant was excellent.
Very unusual interior decoration and tastefully done. If you are expecting the normal hotel room then don't stay here. you won't appreciate it. Quiet and a superb restauraunt at a sensible price. I had to get out of bed to turn off the lights.
The rooms are very nicely decorated. It is comfortable and relaxing. The people are very helpful and nice. An free access to internet would be good.
The room was tastefully decorated, warm and clean. Staff is very friendly. Breakfast was very good. Easy to find and easy access to the A4 motorway. The hotel shares an entrance with the restaurant with no doors between the rooms and that exit. So, smoke from people standing outside would drift up into the room. You will not have an early night, as every time guests leave the restaurant, their voices carry very strongly.