Nieuwolda Hotels

Service of staff

Our room was quiet, despite the hotel being on a busy road. The staff were helpful. The restaurant (lunch) was very good, with efficient service.

This hotel is not too far from the centre of the City and has a good view Nothing

i liked the location - we could jump from the ferry right into the hotel. it's excellent for travellers from germany to just catch a glimpse of authentic, non-touristy holland. the building is made of metal, and it was sweltering hot in our room with no fan or airconditioning. i wouldn't recommend it for days warmer than 25°C.

Room was clean and modern Very badly isolated: we could hear the neighbours and the people in the hallway. Moreover people were smoking marihuana in the room next door and all the smoke entered in our room.

excellent restaurant

I did not like the atmosphere. I felt like I was staying in an old people's home because there were rollaters everywhere and old people in bathrobes. The thermal pool could have been so much nicer but everyone looked miserable and the 1 minute buzzer was like some kind of communist controller! I did not like the steam room being naked. I go in a lot of steam room but I don't need to be naked for them. Although this was actually the nicest area, the atmosphere was once again lifeless. The indoor pool in the sauna area was lovely but again, does one have to be naked to enjoy it? It's right in the centre of things so it was awkward for me to swim there.The food in the restaurant was nice but the service slow. Choice limited for veggies.

The hotel is very dated and needs an upgrade of all areas.

The staff was not helpfull. They were even rude at times. Specifically, we needed information about exchange rates and taxis and they did not assit us or help us find information