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Welcoming, efficient and friendly
Is clean and tidy with a fresh look
Often use this hotel as it is ideally located for a stop-over en route to other parts of France. Good restaurant next door. Staff always very friendly and helpful.
Weekend reception staff rather indifferent.
Good facilities,pool,spacious reception,clean,easy check in. Rooms OK but a little basic.
Very convenient stop off for travelling from UK to South France
Only stayed one night on en route to South West France. Ideal stop over hotel, rooms clean and breakfast good value!
Ease of access from motorway and the room was quiet. The staff were friendly The wifi system was hopeless - they need to replace it
Easily located from the motorway. The facilities are excellent and its lacation next to a really nice restraunt an added bonus. I and my friends would be very happy to recommend it to others needing overnight accommodation or a longer stay.
Location, good quality-price relationship Problem with wireless in the room (I had to go to connect to reception), a little bit old fashioned hotel not luxurious but right and clean for the price paid. Good service at reception desk
Close to city centre Rooms in need of updating
Extremely good central location in Lisieux. Good sized comfortable rooms and decent facilities. Breakfast was varied and would cater to all tastes.
Lisieux is an excellent middle point to visit Normandy- D day beaches, Mt Saint Michel, etc. The Best Western is in the center of this very cute little town and has excellent service and rooms. We loved the three nights we spent there.
The staff were very pleasant and helpful. It was quiet. Comfortable. Nicely decorated. No facilities for making drinks (we British love our tea!)
Very central location with plenty of parking space across the road from the hotel Bedroom could do with a bit of redecoration / modernisation
grande chambre. very agreeable with not expensive price
We had a lovely light and spacious family room with a large bathroom with bath and shower. No tea or coffee making facilities in the room, quite noisy at night and warm as it is not air conditioned
Very good overnight stay during our journey south west, 2 rooms booked for mine and my friends family, all 8 of us pleased.
We thought the meals were excellent. The Hotel had an indoor and outside pool which was nice for our children.
Though it is a lovely hotel and the staff were very helpful, our stay was spoilt by the fact that a film shoot that was being done there had overrun. This meant we could not check in on time and parking was very awkward. The clean up from the shoot was still underway when we had breakfast the next morning and then left.We had not received any notice of this situation. However we were given an upgrade and a very modest price reduction for the inconvenience.
Astonishing old manor house in a beautiful garden. Charming room, comfortable bed, absolutely silent - we really slept well here. The staff was friendly and helpful. Breakfast was a little bit too expensive as there was nothing special about it.
Excellent service when we had a difficult booking experience. Friendly and attentive staff The hotel is a little tired and could do with some painting and updating in the social areas.
The hotel, room and food were fabulous and sited well for the surrounding area. Although we considered we had excellent value for money it seemed that our 'package price' for half board (3 nights), through booking.com, was actually the room only price, the hotel did however honour our package price. The hotel would have been very expensive if a package price had not been available.
The care and attention given by all the staff was exceptionally good. We were supposed to be staying in an attic room but as soon as we walked in ,Madame noticed that my husband is tall so she upgraded us. We stayed for 4 nights and slept in 3 different rooms and the staff moved all our belongings and clothes for us, so it was no trouble to us. All rooms lovely. The food was also really good
perfect ambiance, perfect service and perfect food
wonderful staff, great location for St. Therese sites
The efficiency and friendliness of the staff no
Restaurant very good, though wine was a little expensive for what was offered. Reception staff very obliging. Cleaning staff courteous and did a very good job. Room was tired and shower did not work properly, there were better rooms in the hotel and I would have preferred this option when booking. Hotel was unable to offer a better room on arrival because it was full.
Hotel meal was very good and staff were friendly and helpful No bad points really
the staff were competent and friendly. it was very central to all the sites
Good overnight accomodation. More of a motel.
We stayed here because we had a car and did not want to have to negotiate the streets of the city and also find a place to park. It was in a perfect location for day trips to various spots in the countryside, which is what we did every day. It was very convenient to all the major roads of the region.
Convienient stopover useful to have restuarant on site food not too bad but not what you would get in local restuarant hotel next door considerably cheaper not much less standard. Staff could smile a little more
Usual Campanile quality, style, value and helpfulness Hotel has an automated check-in system, which meant that guests were arriving right through the night. Woken at 01:15 with loud bangs and then suffered a constant arrival of people through to 03:30, the rattle of each diesel engine and flurry of slammed doors heralding yet another arrival. Not pleasant. This is a larger (3-storey) building and it's a terrible sound box, easily transmitting noises between rooms. If you want to hear people coming and (quite literally!) going all night, then stay here and enjoy the experience! Never again will we use this hotel, and we will avoid others that have an automated 24-hours check-in system (look for the green kiosk that looks like a cashpoint, next to the main entrance). This is a shame, as the rest of the hotel was good and the staff very helpful.
Clean.Good basic facilities.Quiet. Easy parking. Pleasant restaurant with good simple food.Good to use enroute.
very small room, when opening the third bed impossible to get to the bathroom, very unfriendly staff, actually a B&B on the highway for a night's stop over. Maybe acceptable for business travellers
Breakfast and dinner were good value. The hotel turned out to be on the wrong side of Lisieux for the business my son and I had in Normandy (clearing a house we had sold). So we only stayed one night. It's not the kind of place I would have chosen in other circumstances (like a Travelodge with better food) but the above is the sole reason for moving on.
Excellent Value for money
Clean, modern hotel in quiet location Beds very hard, no coffee-making facilities, room quite small and basic
easy tofind,very helpful and pleasant receptionist, clean and comfortable. probably the best edge of town-overnight stay-budget chain-hotel we have stopped in and the town of Orbec is very old, very nice a delight to wander around and we found it very reasonably priced we will definately go back but it will have to be two nights next time. nothing we did not like about this hotel
The room was well designed and comfortable Our shower leaked so there was a pool of water in the en suite when we arrived. Perhaps this should have been noted before and dealt with although this didn't spoil our stay in spite of wet feet!
Pass Old fashioned and shabby. Collections of old radios in every corner don't seem to have been dusted for a long time.
Being able to book in anytime, clean room and good shower.
Acces Breakfast was not always with fresh bread
Clean and comfortable,pleasant staff, relaxed atmosphere, country location although train line and main road very close.
great value, nice English speaking staff . Ok breakfast . Hard to find. Near the roundabout on the way out of town. near carrefour petrol station
Parking outside the room. Although just a plastic foam matress, the bed was surprisingly comfortable. Would have liked bacon and eggs for breakfast, or at least some meat products, like ham, for example. A DVD player would be an advantage to those guests who don't understand French as there are no english programs to watch on TV and, in any case, the TV reception was very poor quality. If you then rented DVDs for the night, you could make a bit more profit, perhaps? Tea/coffee making facilities in the room would be appreciated, as supplied in the UK.
friendly service, clean and quiet room, very reasonable price
Good sized room. The restaurant was too expensive and the food somewhat pretentious. 35 euros was more than we would wish to pay for a main course. 95 euros for three courses is too much. The 29 euro menu was better value but here could have been more choice.Position of the hotel is not very appealing and the parking facilities limited.
Location, Hospitality of owners and quality of food Dated bedroom decor and inadequate shower in the bathroom
Welcoming staff; pleasant surroundings; delightful dining room Although food delicious perhaps rather overpriced
The location just off the Toll Road was good ,the Town quiet,parking provided and the food and service excellent.
Food not very good. Quite expensive @ £90
Clean, quiet room. Very pleasant staff. The food was good but the menu was somewhat restricted and fairly expensive. Least expensive menu was 55euros which did not compare favourably with prices we had been paying elsewhere during our month's sojourn.
Friendly staff and happy to arrange a travel cot for the bedroom No air-con which makes the rooms very hot in summer months. Bathroom very dated.
The hotel was situated in the heart of a beautiful town, with easy parking. Fairly clean, comfortable beds. Extractor fan of Chinese restaurant outside window; blankets old & a bit dusty; shower scruffy and pooled; no drinks available in hotel.
Staff/owners were very friendly and the dog was not charged for. Room was short on comfort but the price was reasonable.
Location, free private car parking The room was fine, but maybe in need of a freshen up
A perfectly adequate inexpensive room. Pleasant staff. Good breakfast. Bare walls - no bedhead - needed another pillow or two.
Is was basic but ok for a short stay The rooms all smelt quite strongly of cigarettes. Opening the windows in the children room was a problem as there was a lot of noise from cars. We ask to be close to the children but were at the opposite end of the corridor.
It was only a stoppover but was in a good position for parking and a good choice of eating out nearby. Breakfast was excellent best croissants of the holiday!! No
wifi access / off street parking cleanliness in general was poor / no tea making facilities / room was just basic box with bed and tv / hotel was dirty and unkept / no warning ref: street market blocking you in on saturday morning / staff spoke no english /
staff attitude, original paintings, close to shops etc Willing to listen to comments to improve service.Very friendly. limited parking space, we had a small modern bath in one room this time, next time prefer shower.don't know about rest of rooms.
Locality close to shops etc. Bed a little uncomfortable and sleeping on mattress waterproof protector.
Very comfortable, benefitting from a town centre location. the staff were very friendly and made you very welcome. The market on saturday morning made it awkward to depart.
Much has been said about the breakfast, and it is all true! We didn't try the evening dinners, but heard very positive things about that from other guests as well. The location is quiet and very nice with the animals on the grounds of the farm. Nice places like Etretat and Honfleur are within easy reach, and other places like Le Mont St Michel are just a 2 hour drive away. The room was simple, but the bed very comfortable. The owners do everything they can to make your stay a pleasant one.
The family atmosphere our hosts created amongst the international guests at meal times was a delight and the quality of the breakfast and dinner menus was outstanding.
The owners were very welcoming, friendly and provided lots of advice about local attractions. Table d'hote meals were very enjoyable and gave the opportunity to engage with the other guests, and sample the local cider, calvados and cheese.
The courtesy and warmth of the owners, the food, both at breakfast and dinner (when possible), the quietness of the location, the size of the family suite.
This second visit to La Ferme Saint Nicolas was as good as the first if not better as we had superb dinners in the evening this time. Our hosts were charming and friendly.
Excellent service - Stayed overnight on the way to Calais with Family. We checked in late and requested an early breakfast. Breakfast was therefore provided in our room and was excellent. The room actually turned out to be a small gite with 2 bedrooms, lounge/diner & kitchen etc, with a rural outlook onto a farm. Would highly recommend for anyone travelling with a young family - Watch out for the turkey though!!!!!
Very friendly, warm welcome on arrival. Accomodation full of character in lovely countryside. The owners were very helpful giving lots of information on local places of interest for us to visit. None.
Very good breakfasts and a very nice dinner for additional payment. Very friendly owners. Excellent environment - clean air and picturesgue surroundings in a village style. Interesting room decoration. Maybe, it would be better to improve a little heating system in a room. It was a bit unusual to do everything very quickly not to be frozen in the evenings.:)))
The hospitality and friendliness of the owners was great and the fact that English was spoken if necessary was extremely useful. The accommadation clean, comfortable and unique. As a centre to explore the area this hotel is in a great position for both countryside and seaside.
Very quiet setting. Owners of the inn asked if we'd like to stay for dinner for 20 Euros a person. Good meal and good value. Owner ate with us, as did others who were staying for the night. Very cute cottage with two separate bedrooms and a futon that comfortably slept 6 people. Cozy setting. Glad we stayed here. A really intimate feel.
The price was very good and the hotel offered free internet facilities and a simplistic approach to entering and exiting the hotel. There was almost no need for any staff.
Once in Lisieux it was easy to find the hotel which is on the Paris Road behind the town's McDonald's. It is also beside a large Le Clerc supermarket where you can get a three course lunch and free water for under six Euros. It is easy to access St. Therese de Lisieux's family home and Carmel Convent from here by car. The gentleman at the front had worked in Dublin for two years and was very helpful. We had a nice stay in the hotel and in Lisieux. There was good parking outside and it is only two and a half hours away (by car) from Cherbourg port.
Perfect matc price/quality. You have fast internet, a good TV and all necessary basic tools you need for basic sleeping. Do not expect any luxury, rooms are small, bathroom is in plastic,beds are not too comfortable, coffee to be taken from a machine. Do not take the breakfast in the hotel but go to Leclerc just outside the hotel for a fresh and cheap breakfast
Easy access during the day, and reasonable prices. A little difficult to find for the first time. No nothing.
Excellent hotel and staff. Wifi would not work until the television in the room was switched off and unplugged. Hotel was full, and breakfast area too small staff struggled to cope, and we had to wait for a table.
The booking in was very easy I would have liked a kettle for tea and coffee in the room to have made it more comfortable.
The rooms were clean and the price was great. A great location with restaurants and stores nearby.
Easy to check in/out. Fairly calm and quite. A bit far from city centre and good restaurants.
Interconnecting room was priceless as was the breakfast option. Location is outstanding for visiting Lisieux
Clean room,easy access from main roads.
The facilities are decent, if a bit bland. The hotel's restaurant is excellent. The bathrooms are equiped with 110 and 220 volt outlets which was very useful. The hotel is located on the edge of town in the industrial area. It is not convenient without a car and the neighborhood precludes any type of ambience. The cleaning staff does a very average job of servicing the rooms each day. The rooms do not look fresh when you walk in. Also, WiFi is available but not free while other hotels in this chain offer free WiFi.
meals and informality in dinning area level of door closing noise late evening, could have been cupboards being slammed not closed too.
This is a pleasant hotel on the outskirts of Lisieux and is very efficiently run. My room had a skylight window which did not open. There was no air conditioning, but there was a large fan which did help.
Location was excellent The 5 am morning call that we did not request or require
The staff were wonderful. They were very friendly and helpful. When we could not get a taxi home on one of the evenings a staff member came to collect us. I would certainly recommend the hotel.
We were using the Hotel as an overnight stop on our way south and for these purposes it was fine. The booking and checking in process was very effcient and your staff were friendly and helpful. The meal in the restauarnt was very pleasant.
Happily accomodated our late arrival and dinner at 21:00. Peaceful location in a picturesque village. Room 110 in the attric had a bath / shower fitted under a sloping roof that was uncomfortable to use; more elderly people would have had great diffuculty in using it.
Situation of the Auberge was excellent, Overpriced for the service. Food was even more overpriced, I do not mind paying for good food, but this was not very good at all.Also charged 12 euros for a jack russel to stay in the room !
Totally rip-off from the restaurant to the rooms. Don't stay here! Everything.
the steak was impossibly tough and no compensation or regret was offered
Location at covenient distance from channel ports and ideal stop off in interesting village Hotel staff friendliness disappointing. Restaurant very disappointing and not good value.
the most beautiful location and reasonably close to Calais to represent a suitable alternative for a stop over prior to sailing. Good food and friendly staff mean that the stay was very enjoyable Beware the prices of drinks - we paid 24 euro for two kir royal and 5 euro for a bottle of water!
Excellent visit, comfortable and quiet with excellent attention to detail .Access to some rooms would be a problem for anyone woith a walking disability.Food excellent but breakfast overpriced and not integral in the price
Three adults travelling together- booked 2 twins and were given adjoining rooms in a "family" set up which meant that we shared toilet facilities that were cramped and not at all private. One of the twins had no curtains, therefore no privacy. Too hot- no air con/fan. We complained and received a 35 euro refund. Restaurant meal: wine list did not contain a price for bottles. The two that we ordered were both over 35 euros- incredibly expensive.
Very friendy and welcoming, good normandie food.
Very pleasant, good breakfast, beautifull surroundings,
Very good breakfast. Good access to the town and to through routes whilst, at the same time, quiet location with good parking. Good as an overnight stop on the way to and from Channel ports. Just round the corner from famous Calvados producer with free guided visits and tastings. 'Interesting' room arrangement resulting from the incorporation of en-suite facilities into what had been a not terribly big bedroom originally.
we had been there last year and wanted to go back with friends; we enjoyed the surroundings and it's like being home in the hotel there were works going on, but it did not really disturb our stay; it's kind of dark inside; last time it was summer and we could stay on the terrace
Ideal location for an overnight stay enroute to destination in Maine et Loire, good standard of room, nice decoration and cleanliness. Staff pleasant and efficient.Good for acess to local town and restaurants, nice shops. Will definitely use it again Rooom quite small, so good for one or two nights only, bathroom toilet facility also quite small.Window at front opened on to corridor so difficult to leave open, rear window looked on to back view of hotel, not attractive.
A very comprehensive breakfast and attentive staff, did not eat dinner in the reasturant but judging from the breakfast, and the people coming to the hotel to eat I have no doubt it would have been exceptional. Was led to believe there was a garden over looking stream this was not so, but could have very easily been achieved , instead the bins had the best view
Countryside lovely. Convenient parking. Pleasant(ish) staff. Shower did not work - the "switch" to shower kept reversing. Bath absolutely tiny and impossible to lie in and soak. Because shower not working I tried to wash hair in bath but almost impossible to submerge in such an absolutely tiny bath - more like a basin than a bath. No hairdryer. Very expensive menu. Window in room too high to look out of. Felt claustrophobic.
Wonderful comfortable beds. Friendly welcome.
Easy to find. Clean. Pleasant staff. Very uncomfortable beds. Didn't seem to be much for breakfast - there were 5 of us and we paid 40 euros for a roll and drink each.
Noisy exhaust fan in bathroom.
The pleasant welcome we received from your staff. The room smelt of smoke when we arrived. I realise this is as much a problem of your other guests.
Easy to find, convenient stopover. Comfy, clean, just what we wanted.
Given we were only staying one night,the helpful and pleasant attitude of the staff and the excellent self-service breakfast
clean,quiet and polite friendly staff. The restaurant is closed during August to "solo" visitors as the hotel and facilities are taken over by coaches and tourist groups. The web site should have known this.Price was a little high without B/fst.
Good reception service Restaurants and Bars Breakfast is served from 07:00 until 10:00. Dinner is served from 19:30 until 21:00. is the description included on the web site. This is not the case and we booked specifically to avail ourselves of this facility.
Comfortable, friendly, excellent breakfast. Restaurant closed on a Weds and long drive to nearest one. No tea/coffee in room
We messed up our booking and the staff were very accomodating Not very comfortable