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Room was comfortable and clean Overall very tacky with no substance. Grandure at a distance,up close very disapointing. Poor staff service, Jacuzzi did not work, toilet not working but fixed hours after arriving, Pool not available due to wedding party. Not to be recommended as a hotel by an means.
Wonderful dekor- beautiful surrondings. Thats it ! They are living on tours and big weddings. They are not used to have normal hotelguests.
As mr. Polese said: At our hotel we don't welcome only aristocrats, we treat everyone like a king, it's trough.
The Hotel itself -Old fashioned Grand Hotel -very unique Too much decoration-in the middle of nowhere without roadsigns breakfast :cold eggs
Charming staff, comfortable accommodation, incredibly different from the norm, quite kitch in a good way. Over the top, but one of the most amazing hotels we have ever stayed in. Would definitely recommend it to others. Quite an experience. Live groups/music on both sides of the restaurant in the evening. It was difficult to hear ourselves talk, but not a big issue.
We had enjoyed our stay in Grand Hotel La Sonrisa so much that at the end we just did not want to leave! Beautiful, comfortable hotel with big rooms and lovely pool area and garden. Very clean, very stylish and very friendly staff. The service was excellent.
The staff tried hard to accommodate us. The main purpose of the hotel seems to be as a wedding venue and the noise on the Saturday and Sunday nights was intolerable. The grounds are very poor, small and nowhere for children to play. The pool was dirty and closed off. Although the staff were friendly, the restaurant had a very limited choice, and we only ate there once, the breakfasts were very basic. Not 5 stars!
Very helpful and happy staff, and the many things to look at whilst there. All Good.
The rooms were incredible to look at, the grounds were great, and horses grazing were great. The pool was pretty. We found a great place to eat it was called Carmansitas, if you come out of the hotel and take a right it is 2 miles up the road on the left. Menu is in Italain however food was incredible. Almost every dish is 6 euros or less. The staff was not very friendly, except for Danny, he was great. The beds in the Luxury rooms were very hard and very uncomfortable. The refrigerator never stayed cold, and it was very hard to get a outside line.
Lovely country side property but surrounding areas not exciting.Staff very helpful and good English spoken at reception. Not so good in the dining room area!
The silence, and the location which make it very easy to get to other places in the area A good restorant/bar as part of the hotel could be nice to have
very helpful and friendly. Difficult to find and no restaurants in the vicinity but the hotel restaurant is extremely good and reasonably priced. We had an enjoyable stay. Better maps and travel information, but the staff drove us to the station and helped us.
This is the nicest holiday inn I have ever stayed at. It was very clean, modern and comfortable. The rooms were large and well designed. You could even choose between soft and hard pillows!! It was convenient for a motorway stopover but not sure I would stay there on holiday as not in the nicest of locations.
The hotel is new,luxurious and very clean.There is a private parking place too.
The rooms were modern, extremely confortable and very clean. The bed in particular was very confortable. Staff was kind and polite. Unfortunately it is near a motorway even if, thanks to double glazing, no noise problems. Pity for the view!
The hotel staff were very helpful and the rooms were very clean and comfortable I did not like the idea that all air-conditioning was set at 23 in the rooms and could not be altered
location lack of amenities
The hotel is excellent! An amazing value for money. You have to have a car though to move around.
Convenient, quiet, with integrated services and very polite staff, it is an ideal choise for business purposes No
Very central hotel right beside the historic centre of the town and a perfect doorway to many of the attractions of teh Amalfi coast to the South and Naples to the north. The employees were very helpful and friendly and spoke good english. Also they have car parking on - site which is great as it seemed very difficult to find somewhere on the street on the Saturday we were there. Hotel car park is not very easy to find - it's and underground witht ht e entrance on the left as you face the hotel, but there are some one - way systems ion place ariound this busy area. Also there's no lift from the car park to the lobby so you have to walk out the way you come in with your luggage. Having said that the hotel staf were will assist with luggage if you go to reception first.
Central to were we wanted to be. The breakfast was very poor. For a city which is renowned for good food, it was quite a disappointment.
It is an old hotel but very well kept up. They upgraded us to a small suite with a welcome bowl of fruit. The staff was very friendly and helpful with restaurant suggestions and bus schedules. Walking distance from the train station in Cava de Terinni which is a ten minute train ride north of the Salerno train station. The best value we had in Italy. we liked everything
the rooms were large and comfortable. the staff was very helpful the shower was not good enaugh
Very nice staff. Good location. Very nice building. Free underground parking.Very good food at hotel restaurant. Average breakfast.
This is an old, well kept building. Spacious, well decorated rooms. Free Wi-fi and parking. Close to the train station, very central hotel. This hotel can also serve as a basis for Salerno town-it is close especially if you have a car. Friendly staff although not all of them english speaking.
We were given a very comfortable room and treated very well by the staff. The hotel is very convenient to shopping and restaurants in this town which, while close to the Amalfi Coast provides a sane refuge from the touristic craziness there.
The staff was extremely kind and helpful. Excellent value for money in a charming athmosphere.
Very good hotel and very friendly forthcoming staff. The room got cleaned twice a day (second time when I had dinner). Underground car park and restaurant with reasonable prices, without any atmosphere though. None.
The staff was extremly kind and we really enjoyed the cleanliness of the room and the atmosphere of the hotel.Breakfast was excellent and the hotel is a real 4 star.A nice surprise!!! No
Excellent view on Vesuv and Naples Bay.The hotel is situated on the hill opposite the volcano Vesuv above the city Naples.Every evening we saw some big fireworks (we were here 3 days in September 2010) in Naples. One waitress in restaurant is speaking English very good, the rest of staff is speaking only in Italien.The standard evening programme in restaurant were various types of huges familly celebrations as confirmation,christenning party and wedding party.We were here 3 days in September 2010.It was a little bit tiring.
room face to the sea hotel takes 15-20 minutes walk from the taxi/bus drop off place. Nice facilities, but a little unhappy auguement with the receptionist the first day arrival.
The view of Vesuvius and the bay of Naples from our bedroom window was spectacular! The road to the villa was treacherous and needed a confident driver with a steady nerve to cope with the bends, potholes and especially other drivers! Google maps had directed us up a road that was purely rubble and unpassable, we eventually did a 6km detour from just a few hundred metres below the hotel to get there!
Breathtaking view. Very kind, caring and service- minded personel. Very Nice terrace and swimming pool ( not warmed though). Very good restaurant, many ingredients coming from their own garden. Access is by steep and narrow path. Loud events ( weddings, karaoke evening). Wifi internet works only nearby the reception. Bad TV reception. Too limited menu in the restaurant for one week.
We thought that the hotel was in a very good location overlookin the Bay of Naples and Mount Versuvius, the restaurant was very good and the food delicious. Would definitely recommend for a quiet relaxing break. There is nothing we didn't like about the hotel, the only downside was the difficulty in finding it.