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the staff was extremely curtious and professional and nice...in every way..the grounds are beautiful and great fun for the whole family.
Updated rooms and easy accessibility of pool/ spa
buffet breakfast was super. Loved the golf course and the swimming area was great Covers on the bed were too heavy for my preferences
Can't read this web page do I'm fine!! Pillows!!!!!!!!!!!
The staff were very helpful and made it a breeze to check-in, put skis in the storage area and get settled in our room. It was equally easy leaving although we wish we could have stayed longer! No complaints!
The staff is professional and impressive. First class customer service. We had a wonderful experience during our 4-day stay. No.
The scenery was awesome. The hotel staff seem disorganized and neither the bathroom fan nor the clock in the room was working.
Squaw Valley Lodge is our go to place for a winter getaway. The location is ideal and it's part of Squaw Valley so there are a ton of things to do after a day on the slopes.
The location, the price, the accommodations - everything was great! I highly recommend. The decor was a little dated, but it wasn't nearly as dated as some previous reviews made it seem. It was charming.
great gym and pool area. good wifi squaw village turns into a ghost town after dark. the desk person at checkout time is rude.
Location This is a SKI lodge not a summer spot. No air conditioning or mounted fans. Have cheap stand up fans and it gets HOT daytime. Was charged twice even though I asked 4 times to check if there were 2 reservations in my name. Wasn't bad but won't go back
A very comfortable home away from home...close to recreation and restaurants, I will definitely stay there again.
Had no air conditioning. Was hot in loft room.
Loved it. The room was spacious and the furniture high quality. The kitchenette wasn't extravagant but had enough to get the job done. Fresh coffee provided every day. True ski-in/ski-out. Steps away from Squaw Village. Highly recommend.
Easy covered parking, fully stocked kitchenette, great location, old but clean Pool was nice but on the cool side, only used spa. Hallways had oder but room was ok.
Quiet dark room easy to sleep in. Hot breakfast. Security access for all visitors. Functioning clean hot tub. Shower hot & cold water hooked up backwards. This fixture also did not turn off completely.
Really nice setup for a budget. Had a more cabin like feel. Very cool
Located close enough to the freeway and to down town Truckee Truckers and local drivers join to the breakfast which is a bit uncomfortable and akward
Located next to Truckee Bars and Restaurants. Close to Northstar & Squaw valley.
The beds were comfortable and breakfast was good - although some variety from eggs, potatoes, and sausage would have been nice since we stayed 4 nights and had the same options 3 of the 4 mornings. The room was very clean and seemed well maintained. The pool and spa were under construction until Sept 1 and we were not aware until we checked in. The walls, doors and floors/ceilings are also very thin. We heard footsteps over our heads that woke us up in the middle of the night and there were several very squeeky floorboards. We also heard every hallway conversation as people passed by. From our room we could also hear people going up and down the stairs to the second floor and the laundry getting done in the morning. The fan in the bathroom also only turned on when you walked around in the bathroom as it was hooked up to a sensor that had a hard time determining if you were in the room.
Some great features - very nice, extensive and tasty breakfast; comfortable bed, upgraded sheets (though they have pilled a bit); free internet; pet friendly Bathroom and some of the other decor makes the hotel seem like a budget motel.
was a little loud on Saturday night with the tough mudder bunch!!!!!!!!!!
Reservation manager did try to accommodate us with a balcony and perhaps cleaner carpeting. This hotel was nothing like I had hoped. Tiny, filthy carpet, 2000 feet from the pool. The room was twice as far as anticipated. It felt more like a fancy jail cell. I stayed 30 minutes on a 2 day prepaid reservation. No refunds, no fun. Don't stay here.
The Iron Horse is still somewhat new, and it has all the amenities we were looking for in a ski resort location: Easy access to the Gondola, underground parking, ski lockers, high quality appliances and cookware, great beds, and fireplace. The Iron Horse blended well with the Village and all the restaurants, bars, and activities offered there. In fact, we did not have to drive anywhere the entire four days of our stay. The staff is pleasant and responsive, but the reception experience could have been more pro-active. I probably missed a few amenities because nobody went over all the Iron Horse has to offer. No big deal, because we really didn't want to get into an 'orientation,' but the concierge position could be put to better use.
Pleasant location, nice room, well presented & well maintained, helpful staff, great outdoor spa, great well presented breafasts Advertising - I was expecting a real fireplace in the room - not an LPG one.Not being able to make a cup of tea or coffee when you want one and very restricted/specified hours when you can make one or you have to ask for one. Kitchen/drinks closed 6pm
Booked last minute and paid a bit more than we had liked but we loved the place! The location is gorgeous and perfectly nestled between Truckee and Sugar Bowl resort. Waking up to run the 7 miles around the lake then taking the beautiful back road into Sugar Bowl to ski for the afternoon was an ideal day made possible by waking up at Donner Lake VIllage! Priced a little high.
Easy access to mountain, and plenty of restaurants in walking distance.
Staff was very helpful and friendly, all expressed genuine concern because I was limping. Great discount cards for local restaurants given at check-in, I used them at three locations. My previously dropped off hiker box was waiting for me at check in. Was very clean. Fresh fruit in the morning was a plus. Pool not available. Needs remodeling. HATE those disposable plastic liners in the in-room coffee cups. Get real cups! Easy to get a 2nd night that was not previously reserved, but I didn't know the price would be higher until after I got home several days later.
Proximity to shops and lake. Nice room Weak breakfast
Friendly staff. Clean comfortable room. Free breakfast. Near I80 Free breakfast while free, is not that great. Room was clean, but not pristine. Parking lot is small.
The room was clean and comfortable, and the staff was friendly.
Clean, basic room, microwave and small fridge in room. Staff is nice. Supermarket, McDonald's and other areas to eat.
Very dog friendly, pleasant staff, accommodating Had the end room, next to the highway, so was a bit noisy.
Location. Clean. Friendly and costumers Breakfast was terrible.
The most Photoshop presentation I have ever seen. reserved 3 nights and checked out after one. if your are really on a budget and only need one night this may be your place.
Rooms were acceptable. MICE in the hot tub area shrugged off by staff as a common occurrence, shower heads broken.
What a great place! The room was well furnished! We arrived early and was given our room. Two floors with no elevators - something green ! The front desk will hold your skis so you dont have to lug it up! Great breakfast buffet with room rates! Love this place and will definitely come back
Plumpjack is the epitome of luxury at its best! Nested in the heart of the Squaw Village - Plumpjack is the best hotel to be in ! Its a low rise building with no elevators ! Yay for being green ! The room package came with this amazing breakfast buffet How could you go wrong with quality food, coffee and grapefruit and orange juice selection ! We didnt want to get up and hit the slopes! Concierge was very accomodating - which is part of their service - your skis could be valet'ed' until you hit the slopes the next morning. You want a great experience - its the quality of service and the friendliness of the people around that makes this place! Just right!