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Updated rooms and easy accessibility of pool/ spa
The scenery was awesome. The hotel staff seem disorganized and neither the bathroom fan nor the clock in the room was working.
The staff is professional and impressive. First class customer service. We had a wonderful experience during our 4-day stay. No.
the staff was extremely curtious and professional and nice...in every way..the grounds are beautiful and great fun for the whole family.
The staff were very helpful and made it a breeze to check-in, put skis in the storage area and get settled in our room. It was equally easy leaving although we wish we could have stayed longer! No complaints!
buffet breakfast was super. Loved the golf course and the swimming area was great Covers on the bed were too heavy for my preferences
Can't read this web page do I'm fine!! Pillows!!!!!!!!!!!
The Iron Horse is still somewhat new, and it has all the amenities we were looking for in a ski resort location: Easy access to the Gondola, underground parking, ski lockers, high quality appliances and cookware, great beds, and fireplace. The Iron Horse blended well with the Village and all the restaurants, bars, and activities offered there. In fact, we did not have to drive anywhere the entire four days of our stay. The staff is pleasant and responsive, but the reception experience could have been more pro-active. I probably missed a few amenities because nobody went over all the Iron Horse has to offer. No big deal, because we really didn't want to get into an 'orientation,' but the concierge position could be put to better use.
Reservation manager did try to accommodate us with a balcony and perhaps cleaner carpeting. This hotel was nothing like I had hoped. Tiny, filthy carpet, 2000 feet from the pool. The room was twice as far as anticipated. It felt more like a fancy jail cell. I stayed 30 minutes on a 2 day prepaid reservation. No refunds, no fun. Don't stay here.
was a little loud on Saturday night with the tough mudder bunch!!!!!!!!!!