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The initial welcome was friendly and the staff we met during the rest of our stay were cheerful and helpful.
friendly staff road noise
The hotel is spotlessly clean and tidy with good parking and friendly staff. The large rooms are comfortable and nice grounds to the hotel. The location on a retail park with Ikea, McDonalds and other stores many put some people off, but it was easy to find and the location was never a problem for us, far from it. Nice American Diner walking distance away for great breakfasts and dinner. The charge for 1 small dog in the room at €10 per night is a little high, especially as she slept in a fabric kennel, would have been better declared in advance.
when I arrive in the Hotel the roon was not available, then me and my friend had to sleep in just one roon, instead of two that I had requested!
Pleasant staff and friendly atmosphere. Room was clean and in line with specs.
easy to find, large rooms, confortable bed
Big room, restaurants and shops in walking distance! <5 min walk no coffee maker available at the room
friendly staff, terrific breakfast, very spacious rooms, great sauna and pool facilities. Also convenient and central location. The bathroom decor - a 1980's brown - starts to look a bit dated now.
Excellent location right near the city centre. Having to pay separately for parking. Previously when I used this hotel parking was free.
The staff were very pleasant and forthcoming,I especially liked the restaurant,the variety for the breakfast buffet was good and the staff again were very helpful. I think that it was a bit over the top to be asking for payment for the Sky T.v that was available in the hotel.
Room was very nice, staff was very helpful. Pool was not heated so it was a little cold
The staff were very friendly and accomodating
The staff where very freindly and helpful No Complaints, I will be back in Hamm in Sept and I look forward to staying at your hotel, I will also bring others along.
friendliness of staff, reception area spacious and welcoming. bedrooms and corridors very smokey, this reflected in the curtains and decor, a great pity, otherwise we would stay again, if we would recommend we would point this out.
Silence of the room at nights Internet was charged and expensive
everything reception should have been better informed regarding tv in rooms as we wanted to watch the football, we tried to find somewhere outside the hotel to watch it with no luck on returning to the hotel by chance we discovered the game on the premiere channel this is not a complaint just for future british guests who love football !
Friendly personal, good sized room and nice view over the park Parking is small (and was fully packed)
The breakfast buffet is a high point.
Large, comfortable room; very good breakfast; free internet; free parking; swimming pool. I asked for allergy-free bedding, but did not get it.
Staff, food and service.
Modern, spacious,comfortable hotel with pleasant surroundings. Parking easy. Access easy. Staff efficient and friendly. Ideal for business traveller or short relaxed stopover in a densely populated region.
Excellent in every respect
Breakfast was good, town centre near by. Building work being carried out at rear of hotel, new houses? So noisy in morning and evening when I returned, restraunt selection limited & expensive, better going into Werne centre.
the room was large and well appointed. good modern bathroom
Internet worked very well. No air conditioning as expected in hotel of this level.
modern hotel, friendly staff, well situated with just a short walk to town centre. Easy free public parking next door.
Lovely hotel with friendly staff. Excellent food and a nice atmosphere. Clean and large rooms. Ample parking nearby. Best hotel of our trip. Recommended without reservation. nothing
Hotel staff were friendly and very helpful a really nice experience
Clean, modern room with all facilities be careful in entering & going out off the underground parking, as the entrance is narrow
Could not fault any aspect! Was very impressed with the restaurant and value for money for the room. The staff were extremely helpful and friendly.
welcome juice and homemade chocolate truffles, quiet rooms, very clean, super helpful staff and owner White gloves on staff at night was a bit much
Excellent small renovated hotel. Highly recommended!
A very nice stay.
Lovely village with great location, right in the middle of Münsterland and its many water castles. The room was immaculate, staff welcoming, and breakfast excellent. When others wrote that the church bells rang all night, I took that with a grain of salt. But the church was right out our window, and the bells did ring throughout the night. It was melodious, but noticable. I would stay here again, though.
Staff very attentive, lovely room, excellent breakfast and restaurant was exceptional Bed was not the most comfortable - mattress rather lumpy but would not stop me going back
Not too far from Munster. Easy to find. Very noisy from outside traffic. Hot, no fan or aircon.
The host was very friendly and helpful even though we arrived late. Super service! Excellent breakfast. I can warmly recommend a stay here.
The rooms were a good size and absolutely clean. The breakfast was substantial and they kept the food out late for those of us who like to sleep in. Very easy access to Munster and the people in the town were very friendly. There was a bit of noise from the bar downstairs and the street was surprisingly noisy until late for such a small town on the Friday and Saturday nights we were there.
breakfest i orderd one double bed but got two joined beds.
easy to reach from motorway, good value fopr money, friendly staff
Everything ok,to me perfect position for morning after appointment.
Despite the fact that the hotel was fully booked, the rooms on the upper floor were very quiet. It is very busy during this time of year and there were a lot of smokers in the restaurant.
Friendly staff. Excellent food; very good value. Great breakfast.
Nice friendly staff. Easy check in and good breakfast.
The food was great, super bar and restaraunt downstairs and the staff are very friendly. Very clean rooms all in all a super hotel.
Staff and facilities are really good and will definatley be staying at the hotel again, food was superb - the best we have ever had at a hotel
Staff very friendly and helpful. No tea making facilities and no toast available at breakfast
The room was spotless, staff friendly
Main house full of character and charm, modern decoration, very quiet, more personal than a chain hotel. Restaurant good value and popular. Service excellent. Church clock next door chimes every half hour: ear plugs recommended although you do get used to it.
Lovely room Noisy - on the railway line
Everything was excellent. Family and staff attended to all our needs, including translation where necessary Only place to sit and have a drink was by the bar. This became very smoky
The staff The owner and his daughter were so nice and the hotel was charming and had a country feel. Every detail was perfect and the food at the restaurant was excellent. The breakfast was superb with perfectly cooked eggs and a selection of hams and cheeses and warm bread fresh from the oven. I would make a special trip to stay at this hotel again plus it is only 9 minutes from Muenster by train which stops right next to the hotel. The bar is in the same room as the restaurant so everything smells like cigarette smoke.
Very friendly owner and his daughter. He did not speak English, so it was hard to understand him since we speak very little German. However his daughter spoke some English, so we got along OK. A great plus for us was the convenient free parking, since we were traveling by car. Only drawback is that the hotel is next to the commuter train track, so the noise of passing trains could be bothersome.
Quality of service, quality of food, we missed the trains when we left.
This hotel is friendly and comfortable and the food is very good. It is situated in a village and has a good country feel about it and yet ideal for a the lovely city of Munster, standing next to the railway station from where regular trains to Munster take 9 minutes.
The hotel was very nice its locaion was a little out of Munster but ideal for visiting the city as the train station was ideal and was only 9 minutes to munster. The town was lovely with nice shops and good walks.
Hotel staffs were very kind and this hotel was very good(pretty and cleaning)
The breakfast was excellent. We also had a fantastic fillet of pork in the hotel restaurant.
Friendly people, excellent food Disturbed by the bells from the church during the night
The service at the Hotel was excellent, friendly and pleasant. It's central location added to the ease of our holiday. As it is located in the central market place, at times, noise levels can be quite high (externally), but as long as you are expecting this, you can live with it.
A warm welcome with comfortable rooms and a good selection of traditional food at an excellent price.