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Complimentary drinks upon check-in, friendly staff, breakfast, large room No air-conditioning in our room, had to open windows and could hear bells and people on the street talking as the room was right above main entrance. Don't book room 108 in hot weather.
Location was excellent for our purposes, hotel was clean and reasonably comfortable. No noise. Friendly service We had some difficullties in the restaurant to be understood!
We stayed 4 nights and ate in the restaurant every evening. The food was fantastic, I would recommend the saddle of lamb but everything we ate was good. Good variety at the breakfast buffet and eggs cooked to order. Spacious room and bathroom and great decor throughout the hotel. Friendly welcome and had a great stay. Pillows! I like ones that provide a bit of support, not fluff up about your ears. This can be a common problem in Europe.
Spacious and nicely decorated rooms, fresh and varied breakfast; friendly and helpful staff; lovely and quiet surrounding; nearby small and very beautiful old town Gengenbach.
Beautiful exterior and interior, lovely large room-extremely clean! Gorgeous location, comfortable beds, nice breakfast and delicious suppers at the restaurant. A friendly staff, traditional ambiance, and a very pleasant stay, highly recommended. Hotel/Room guide and comment form not avaliable in English. Breakfast room a little difficult to locate.
Our stay at the hotel was relaxing and problem free. The service was excellent, everybody was friendly and helpful.
The hotel has good location, lovely and delicious restaurant. We got nice and big room, very clean and confortable. The staff was friendly and helpful.
Excellent accommodation. Booked a double bedroom an given luxury suite. Good restaurant and wery friendly staff. Quiet location.
Beautiful hotel; friendly, english-speaking staff; room/beds/bathroom new and very clean; Safe, well-lighted parking. Be sure to eat dinner in the restaurant and include breakfast with your room. We had a great stay;plan to return; telling our friends.
Modern, spacious rooms. Excellent, friendly service. Superb cuisine.
Excellent hotel, Good sized rooms,Excellent Menu for evening meal. Good breakfast spread. Ideal stop over when heading South or returning North.
We may have been lucky, but we were allocated a huge suite of rooms at the price of two cheap rooms. The staff were friendly and relaxed from the check-in onwards. The facilities were excellent for the price. The food was good, and the service was friendly and good. The location, being in the Black Forest, was also good. Limited menu might get boring soon - though there are daily changes; a little out of the town centre, although this meant it was quiet at night.
Very nice room with a nice view in a lovely nature surroundings with nice villages and friendly people. Fair personnel and a good breakfast. Certainly very good value for money ! n.a.- all was fine
1. The surroundings is calm and peaceful. 2. The room is quite newly equipped even with a safe. 3. The bathroom is tiny but the shower is strong and hot which is very comfortable during cold days The breakfast is up to the level. 4. The staff is very friendly and capable to speak English fluently. 1. The TV is too small. 2. The main curtains can't fully cover the windows, which makes insecure when we turn on the light at night.
Well situated Hotel. Ideal for Holiday.
The staff were great! One of the team gave up his personal garage during our stay so that we could use it for our motorcycle. The food in the restaurant was good quality and the room was comfortable. nothing
My experience was completely wonderful. Excellent friendly service, peaceful and beautiful surroundings, great food, free mineral pool across the street, nice walking trails, I could go on. If you want excitement, shopping, and entertainment or if you want completely luxurious rooms or if you have kids, please don't go. If you just want to relax and get away from it all, it's perfect. Nothing
The staff was pleasant and helpful. The dining facility was first rate. Overall, the experience was better than one would expect for the price. I would definitely seek out Hotel Hirsch on any future stopover.
There is a nice play area behind the hotel that our kids loved. It is right by the terrace restaurant, so we were able to eat dinner while our kids played. The room was quite small for 4 beds. However, we are glad we were able to find a hotel that would accommodate our family.
We were only overnight, so I have nothing particular to say. Calm environment, easy to find, clean.
It s an excellent hotel good value for money and excellent service and hospitality.
I arrived very late in the evening; restaurant was already closed. But nevertheless, the staff was ready to prepare some food again late at night. This was surprising and very kind. Service was excellent.
spacious room, very clean, friendly owner the room was a little cool;
Friendly, helpful staff who spoke english; pleasant and peaceful location, easy to find; being able to eat outside behind the hotel; clean room and comfortable beds; the friendly cats (4 of them). Would have liked a slightly bigger room (there were 4 of us) with more light but other rooms were being renovated and looked lovely
Hotel was not up to date at all