Feel welcome the moment you arrive at the DoubleTree by Hilton Hotel Norfolk Airport with a warm, chocolate chip cookie at check-in. Boasting a fantastic Hampton Roads location, adjacent to Lake Wright Executive Center and only two miles from Norfolk International Airport; our Norfolk, VA, hotel offers easy access to I-64. Guests can enjoy close proximity to Virginia Beach's lively Town Center and the bustling three mile promenade of Virginia Beach Boardwalk; both home to an array of dining, shopping and leisure opportunities. Norfolk Naval Base, business parks and several educational institutions, including Norfolk State University can all be easily reached from our modern hotel in Norfolk, VA - making this an ideal base for both business and leisure guests. A complimentary shuttle service to the airport and the Tide Light Rail is available Stay connected with a variety of services and amenities in the 24-hour business center and plan a successful corporate event or celebration at this hotel near Virginia Beach, VA, with the latest A/V technology and 11 flexible meeting spaces. Settle into a generously sized guest room or suite, equipped with complimentary WiFi, a flat-screen TV and a spacious desk. Energize after a busy day with a workout in the complimentary 24-hour fitness center and refresh with a dip in the indoor swimming pool with hot tub, or the seasonal outdoor swimming pool. Enjoy classic American favorites including cooked-to-order steaks, burgers and freshly baked cookies in the relaxed and welcoming Max & Erma's Restaurant
The rooms were clean and the beds were comfartable. The front desk did try to argue with me that my room needed to be paid for. I told her, no it was pre-paid, finally she got it. But what they didn't say in the deal was you have to give them your cc anyway and they put a $25 per night hold on your account incase you need to charge something to your room.. Was quickly refunded but this should be in the fine print. Also the shower needs a air vent, the room got stuffy after showers where taken.
I thought the Hilton was one of the best hotel chains, but the one in Norfolk is pretty average. The room was clean, the bed was comfortable but over all the stay was NOT what I expected. When we arrived I was given a smoking room that actually smelled like someone had just finished smoking 10 pks of cigs!!! Ming you I am 26 weeks pregnant! They claimed that it was their last room so I had to suffer it out or loose my money and place to stay. The next day we switched rooms (thank GOD), that room was cleaner and smelled 1000 times better but the rooms don’t have a fridge, or microwave which seems odd to be for this to be a Hilton. Shoot Comfort Inn has a fridge! SMH. The Hotel had a lot of things that needed repairs, I noticed that he bathroom sink was being held up but planks of wood and washcloths....The elevator made loud noises, thank GOD it didn’t break down on us, plus it had a oil leak in the ceiling. The pool was very cloudy, we decided not to swim in fear it was unsafe. Then the hot tub had CAUTION tape around it, looked so cheap like.
When I arrived I was greeted by the driver of the shuttle who was very helpful in giving me ideas of where to go for dinner that night. The girl at the desk knew my name & made me feel welcome. The room was comfortable and clean. I will stay again the next time I go to Norfolk.
Rooms are overpriced, run-down and the hotel needs some serious updates and fixing up. Wall paper is coming off the walls, tubs are old, the thick layer of furniture polish put me into an asthma attack, and the outdoor pool is small. Staff was not very accomodating. Room didn't get cleaned until way in the afternoon. BED WAS VERY UNCOMFORTABLE. This was all on the club level!!!!!!!!!!! Club level benefits not available on Monday mornings. Restaurant was not very good. Pay a little more to stay elsewhere.
I was worried about staying here after reading some of the reviews. But I have to say, the hotel was great. My rooms was clean and the bed was the best! They must have put in new carpet in the hallways because it still had that new carpet smell. I really liked the Max & Erma's restaurant in the hotel. The service was very good as well. The older lady in the lobby gives everyone a big hug to welcome you each day. You don't see that very often. The hotel is building an indoor pool, but I didn't hear any noise from the construction. The fitness center had great PreCor equipment with personal tv's. Overall, a great hotel and I would stay there again.
We reserved our room with Hilton on the Hilton website. They give a great description of beautiful rooms and bathrobes with deep tubs and statements of relaxation and a spa like experience... all BS. The ONLY thing this room had going for it was the bed was soft and plush as described. The bathroom was SMALL. the bathtub SMALL bathrobes and a spa like experience... only if you pay for it by getting a room ofn the executive level... which we did happen to go check out and the rooms EXACTLY the same jus had a bathrobe on the ends of the bed what a joke! Out window had the view of the top of the roof... like you could step out onto it if you wanted to. And did I mention the chicken wing and dead pigeon 2 feet from our window? Noisy air condioners just outside the window with squeaky belts. And a staff that was entirely unhelpful or sympathetic. We checked out early and have lost ALL faith in the Hilton brand. Wallpaper was coming off the wall, large nail holes, poor patch jobs on the wallpaper, crap stain on the leather chair at desk. I could keep going!! DO NOT STAY HERE YOU WILL BE VERY DISAPPOINTED!!
This hotel does not justify the Hilton name that we thought it would. The rooms looked like something at a HoJo's for *
This hotel was a joke. I got chraged for using the phone for local calls. I also wanted to use the computer but i chose not to because i would have to pay a login fee and be charged by the minute. I also felt that i overpaid for the food at the hotel restaurant. I woul not recommend staying at this hotel. I have had superb experinces at the Holiday Inn, Double Tree Resort, and Courtyard at Marriot.
Everyone that work at the hotel were very friendly. I love the way the beds felt. and the food was good too. I will be staying there again the in furture.