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courtesy of the staff & the French people in general
The hotel was empty - mid august! Due to this fact most services were limited eg bar closed at 9pm
the quietness as we stayed on friday night also helpful staff
efficient easy and convenient
Helpful, friendly staff. Good meal at the restuarant. Large room. Was in Nantes on business and the only way of getting from the hotel to Nantes and back was by taxi. This cost about 50 Euros each day. And if you want a taxi, make sure you book it the night before otherwise long delays.
I like the location which is a bit outside of Nantes downtown and also a very quiet place and a very good standard for the room and also for the food which is of quality and correct pricing. I appreciate as well the outside decoration of this hotel. The room I was given was probably too far away from the wifi network so I could not receive a proper signal. But this was a minor inconvenient.
No public transport acces to Nantes Cente. Impossible for a Conference delegate without a car if the Conference venue is downtown. THe difficulty i n accessing transport should be made clear o n the Hotel information. Otherwise, provide a mini-bus service to and from central Nantes
The restaurant was unable to cope with a full hotel. We had to eat at a nearby restaurant.
Quiet rooms and spacious - staff friendly.Food excellent in restaurant.
spacoius clean room and excellent service
The SPA is really good and modern The rooms need renovation: the furniture is perfect but the infrastructure is old (doors, tiles)
Quality of food and wine was good, but rather expensive for the state in which the hotel and spa are!!!Staff was young, friendly, polite and adequate. Would-be luxury spa,where maintenance has not been taken care off,poor cleaning of the restaurant and terrace,the Spa is in a very poor shape,lots of repairs to be done,lots of maintenance to be done,hallways to be repainted,no airco in the rooms,not really worth it's money!
The location was very good , pleasant and quiet. Food was very good and room comfortable.
The rooms were nice and comfortable. Breakfast was very nice. When we EVENTUALLY got to use the pool it was nice. The spa staff were more helpful than the hotel reception staff, and they spoke more english - we didn't find this out until later on in our stay though. The food and drinks in the evening were very expensive. The pool and spa facilities were shut, for nearly all of our stay, when they were supposed to be open. So we could not have a nice relaxing spa/pool break. There were a lot of business meetings going on. The reception staff were not very helpful and did not speak much engish, so it was very difficult with our limited french. It is not a particularly good place for familys to stay.
The staff were very friendly and courteous. We had a very nice dinner in the hotel and was impressed with the service and the help we got with the menu. We found it difficult to find.
Most noticeable was the friendliness of the staff. They were also very helpful. One lady on the reception actually offered us her own personal umbrella on the Sat when we were going to attend a wedding as it had started raining outside, which was very very nice of her :) The beds were comfy and the hotel location good for trips into Nantes city centre. The bathrooms could use some updating with proper shower heads and shower curtains that fit the tub. Also, the buffet breakfast needs some improvement as the selection was not always fresh and there was not a lot of choice either. Lunch menu was also very limited ( couldn't even request a salad, as it was not on the menu ! )
Nice foyer and bar area. rooms very basic for a 3 star, not even a kettle in the room. i requested a table for dinner on booking but there was a wedding on and no food for guests. next night there was no catering due to changeover of chef.
Clean, spacious enough and a settee to read or watch tv Lack of towel rails in the bathroom
Convenient location, rooms reasonable size, efficent reception staff. Large party dining meant slow service at dinner, plus they had run out of some dishes. Bar was closed.
The attitude of the staff. The predictability of the service. The cleanliness. It's only a small point but the snacking menu is a bit light. As we arrived on public holiday, we couldn't easily find other places open. SOme items on menu were not available. No great problem. We were looked after well.
User friendly easy to find we enjoyed the restaurant car parking easy with easy access to main roadNo No
Family room booked, double bed and 2 singles. Stopover en route to holiday destination. Excellent room and shower room. Clean etc and really good value 64 euro for the room. Secure location, we arrived after midnight and needed to telephone the hotel so that they could send security guard to open the gate to let us in (took less than one minute). Modern hotel. Excellent value. no negatives but we arrived very late and departed the next morning.
The food. It's next door to the Nantes/Rennes road, which wouldn't be much fun for a week's holiday. Fortunately we were there for one night. There was a large cordoned off hole in the lawn just outside our room. Not pretty!
Friendly staff and very nice dinner. Good with the kids aged 8 and 13 No stationery/pens/pencils/ in the rooms
The hotel we stayed at was lovely, friendly hosts, clean rooms - lovely new swimming pool and a peaceful lake to walk around. Close to Saumur which is a lovely area and plenty to see in this area. Maybe have tea/coffee facilites would be nice but other than that I would recommend it.
Comfort ~ great, facilities ~ great, food (dinner) ~ superb, breafast ~ excellent Nothing we didn't like .. we were 'stopping over' en route further south in France .. our cars were full of luggage etc. A garage or secure compound to enable us to leave the cars packed overnight would have been excellent and worth an additional charge.
Restaurant was good quality but quite expensive. Very close to Route National and not as well situated as web site suggested. Facilities in room a bit basic for the price.
We arrived at St Malo on the ferry bound for the Royan so locationwise it was ideal. A few miles before the confusing Nantes ring-road. Just by the N137. The family room was very spacious. Tthe restaurant menu was not ideal for families with young children (A La Carte), however I guessed this before booking so it was not a big deal.
The restaurant was a bit dated and the food was expensive and not very exciting.
When en route to chanel ports excellent gourmet stop off Breakfast needs improvement
We arrived at the hotel 1.30am was nobody inside but short notice was left for us how to get in. The swimming pool had a green water.
The garden and pool area. Also very good restaurant. We did not have air conditioning in our room.
Manager very pleasant and helpful, regarding local knowledge again very helpful, the breakfast was excellent and plenty of choice. Room was very clean and we slept very well on the double bed. Tea and Coffee facilities + TV, hotel is idea for over night or short stay (we stayed 3 days) or if you are touring area and not planning to spend a lot of time in the room. Excellent value for money. Room was basic for storage and our room was quite small but there were larger rooms available.
We arrived late expecting to go through the automated entry system but the man on reception had waited for us to arrive and presented us with all we needed for a very restful night. The hotel is clean and modern, the bed & room was very comfortable and beyond what we expected for a budget hotel. The breakfast was also very good value. Excellent value for money with very accommodating staff. Recommended. Sound proofing could be better, you could hear other guests arriving,
The friendly staff and ease of access to the Stadium
The owner of Hotel Aparte was extremely helpful and welcoming when we arrived and made every effort to try and speak to us in English, as none of us spoke a word of French. The room was clean and included free internet and there was ample room for three people including our medium sized bags. The breakfast was generous and well worth the money and at lasted till 10 am which was very convenient. The nicest thing of all was that when we had to book a taxi to go to a family house, the owner drove us there himself as it was a too close for a taxi to be called out.... that was unexpected and extremely kind..based on this I would say that if you are visiting Nantes, it would be an excellent idea to stay at Hotel Aparte. The location was a little out of the way, but since it was well connected by buses and trams it wasn't too much of a problem.
cleaning staff don't bother you and let you sleep till midday small beds
Staff - excellent; breakfast - very good. Some distance from Nantes centre, so taxis were required ranging from 17 to 26 euros. Alternatives are to walk (2 hours but pleasant) or bus then tram.
Really comfortable hotel. The staff were most helpfull. Good food in the restaurant. Plenty of parking. Would stay here again,
Comfortable bed Location - by motorway. Lack of facilities
Friendly staff who were happy to help in any way that they could. Clean fresh room. Bed made every day. Would have liked to have tea and coffee making facilities in the room, kettle, teabags,etc
Friendliness of staff. Excellent breakfasts which was unexpected. Good parking and close to motorway Needed to ask for extra towel. Could have done with more pillows