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I was comfortable. The price was appropriate. I was happy with the condition of the room.
We stayed in a King Suite. Extremely beautiful interior decoration Front desk staff was polite and professional, but cole and unsmiling.
We stayed the night of our wedding here because of a very early flight. The front desk asked why we were staying and after we told them they quietly upgraded us to a sweet with a large whirlpool tub. It was a wonderful surprise!
The pool was very clean, breakfast was very nice. All staff very helpful. Loved that a mcdonalds was 100 ft away within walking distance. Would recommend to anyone. We had to cancel one of our rooms the day of arrival and staff called and took care of it with Booking.com with no problem.
Everything Was Great :-) N/a
The staff was awesome. We accidentally booked our room for the wrong day and they kindly make the correction when we arrived and rebooked us for the correct day. the pool area was nice and clean as was the hotel room. I would defiantly stay here again.
Bed was nice an comfortable, nice variety of restaurants The bathroom wasn't clean. Visible tub rust.
Very clean room and bathroom. Quiet and safe. Small room
I liked the staff they were nice people and very helpful when I needed anything they accommodated me. The level of noise out in the parking lots was pretty bad and there were drunk guys coming into their rooms at all hours of the nigot and that got old quick.
I came to this room because i knew it was clean from the red roof inn in my city. I had a death in the family and me and my family stayed with you all. I wasn't very happy that I was told I couldn't even smoke outside my room on the balcony
Well equipped room that was clean and neat. Convenient location. Semi truck parked outside that ran refer unit all night. Inconsiderent guests that talked and yelled till 2 am.
After getting into our room it was okay. The check in time was at 4pm and check out was at 11am. That is not even 24 hours. I stayed in a 4 star hotel and they let us check in early. We had been traveling all night long and part of Saturday until we where able to check into our room. Unhappy!
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Great location! The Belden Village area has everything you would ever want and need.
The three front desk staff were fantastically friendly and helpful. Need to fix the south door card reader.
Under renovations ... Noisy
The location and the fact there was a bar with a live band in the hotel
Staff was incredible (very accommodating; had my key ready to go at check-in; answered all questions). The public areas were new and extremely open. The room that we had could use a bit of updating to reflect the hotel rating and the amenities that are expected of a hotel of this type. One of the biggest issues are a lack of electrical plugs near the bed stands for charging personal devices.
The position is good to close the airport, and having bus to send guest to airport. Nothing special not to like the hotel
This hotel is currently under construction but that did not take away the wonderful stay that I experienced here at the Belden Village Holiday Inn. I never heard any of the construction noise. The staff was very accommodating meeting my needs.
Breakfast was not served timely at 10am..we waited after bein seated for at least 10 minutes without drinks so we left and had to pay for a breakfast at a restaurant which cost us $35 at scramble Marie's
Efficiently arranged small room for single adult. Totally adequate for one, more of an issue for multiple users. I took advantage of the indoor pool Breakfast could have more offerings
The facility was very clean from front desk area to the room. staff was friendly and the complimentary breakfast was good and something different each morning. One of the better complimentary breakfast we've had. Would stay here again on another trip we plan to take with our kids but would ask about hot tub first. my spouse and I had looked forward to using the hot tub prior to our trip it was a reason we stayed here when we went down to use it we found it was closed. For breakfast in the morning we went down around 830 just wish things were replenished or topped off but food was good. Only other thing was I felt at checkout I was bothering the lady who was on her phone in the office just wasn't as friendly and willingly to help us out.
Very clean and new. Very comfortable and quiet. Would definitely stay again.
It was very nice, convenient to my event, staff were helpful, Walls were paper thin-it sounded like a giant was next day slamming doors and talking extremely loud...
The decor was beautiful. There was something white on the brown blanket at the foot of the bed and something black on the white comforter. The room was big enough for the bed and about a foot and a half on each side. We barely had enough room to set up where our baby could sleep. When you flushed the toilet , it sounded like a jet taking off, as did the bathroom light/fan. Also, when we checked in i was talking to our baby who was too low down for the front desk worker to see, and he all but jumped over the desk because he thought I was smuggling in a pet in the diaper bag. Quite rude greeting.
The hotel was in a nice area surrounded by a lot of restaurants . The room was very small
The hotel was updated Had dog barking all night one of the nights
Beds were comfortable. The toilet was loud and scary, as was the elevator.
It was very clean and the staff was friendly. I also like the fact that they offered continental breakfast, free local newspapers and the bed was comfortable. Also, having a sofa to relax on is such a plus for us. We had a hard time regulating the a/c, and could not get comfortable through the night. Also, I did not realize how NOISY the freeway was and will absolutely book on a top floor in the future where ever I stay. Not the fault of the hotel at all, just a live and learn experience.
The place was brand new and very modern. Staff was friendly and helpful. The buffet breakfast was well stocked and delicious. Loved fact that room had the extra sofa. Made it seem large and luxurious. We weren't business travelers, but the room had a nice desk too well equipped with plug in areas.
Location is great for the area. Close to restauraunts and other shopping options. A few issues with the room. Water pressure was terrible an shower head came off in my hands.
- Decent breakfast in the morning - Price was good - Pet friendly - Quick to get to off the highway, though a weird access road I got a room on the first floor very near the front desk, which was nice because it was quick in/out, but meant there was a lot of traffic in the hallway, which could be loud at times.
Loved the location central to everything. The staff was friendly and courteous.
Good location. The breakfast buffet was very good. Check in and check out was easy. Appreciated the discount tickets to the Pro Football Hall of Fame. The first room that I received (222) already had someone in it. When I opened the door, the bed was unmade and the television was on. I believe that the occupant was in the bathroom. We were given another room (227), but this is an unacceptable situation and should be corrected. I'm just glad that the person on the room didn't have a loaded gun handy.
NOTHING!!!! Carpets were sticky, Room smelled like mold, HVAC Unit was very loud, beds were stiff and uncomfortable, pillows were flat, Shower had little pressure and did not shut off all the way, hotel did not supply shampoo or hair dryers, still using TV's from 1990 and only 20". DO NOT STAY HERE FOR MORE THEN $20 a night. It is not even worth that.
wish all room have microwave and ref include... Pay another wi-fi if already reservation thru online and charge me again at the front desk
staff was friendly power out for 2 of the 6 days we were there. outdated and tub was something out of the 70s. Strange people hanging around outside.
clean no issues or problems no place to eat other than fast food within walking distance, but not the hotel's fault. be nice if the hotel had a restaurant inside of it to make up for that lack.
The staff was very friendly and helpful. No matter what time of day, they acted like they cared.
This hotel had a great spread for breakfast. I was full and ready for my trip back home.
The staff No
There was a hotel employee who was the most professional, hard working and 'person' friendly person I ever met. You need to clone him and hire 100 more just like him. Made my stay that much more enjoyable. None.
When first arrived was given a handicap room. Went back to desk and she was very helpful in finding us another room. Also liked that you get a hot breakfast included. No
This guest did not leave comments about this hotel.
Quiet, nice rooms with great beds and pillows, and very friendly staff.
This guest did not leave comments about this hotel.
Got charged 3 times. Even though they told me I wouldn't be charged until after our stay, they charged us 3 times before we even checked in. They fixed the 2 extra chrages, but that still left our account negative. We weren't paying for the room, so we were going to change 5he card to have it charged to. They refunded 2 of the 3 payments, but the 3rd is still charged on our card.
Almost everything was great!!!! Hot tub and pool very small and the 8.99 charge for the breakfast buffet when it should be included on the price of the room considering the price of the room.
Clean, well appointed rooms. Friendly & prompt check-in. Comfortable bed. Convenience to airport very good.
Myself & 2 adult sons stayed at Cambria Inns & Suites when we visited the Pro Football and Rock & Roll HOF's. The room was clean & well appointed, service was excelent, staff friendly & AM coffee great. I would recomend this hotel. Only minor complaint, no complementary breakfast, only coffee was free. Charge of $8.99 regardless of how little you might want to eat.
Clean and quiet
The bathrooms were excellent. Clean. The lack of food in the refill room for a person who gets in late at night and needs something to eat.
My only complaint is that there was a $70 pet fee that I couldn't find any mention of when I made reservation.
Well appointed, comfortable room
Was driving my parents back from their stay in Florida...we were tired and in need of a break...staff went above and beyond...made sure we had all we needed....made sure we were taken care of....room was clean, freshly updated....wonderful stay!!!
The location and the quick check in. Not really.
courtesy of employees, location, price. no problems.
No friils, but clean and comfortable enough.
Front desk person was friendly and helpful. Room was clean and up to date. Nothing
The room smelled like cigarette smoke. The towels were clean but still wet. The orange juice at breakfast was 99% water and only 1% orange. There was no elevator.
We had dirty wash rags and towels in the room we went out and bought towels and wash rags to use. The room had an odor to it also
This guest did not leave comments about this hotel.
Friendly staff, Clean and neat , updated. Nothing at all
it was easy to bbok The parking lot was a little rough. Lots of work guys ogling the women coming and going.
Room was comfortable, nicely furnished, good breakfast. Staff was friendly and attentive. The beds were very comfortable, and I slept well. There were stairs, no elevator. The heater at lobby entrance was loud when it kicked on making it difficult to hear the clerk. The pillows were half size, not as good of quality as the bed, a disappointment.
The young girl that checked me Jan went out of her way to help! Sweet and represented the hotel well!! The trainee with her should have never been hired!! Did not know how to work with people and make them feel at home! Home 2 suites were very cheaply designed!! Definitely not cozy ! Cold atmosphere!! Curtains instead of doors!! Will never stay again!!
Nice quiet room. Clean. Convenient to family. Staff helpful. Parking close by. Reasonable rates for nice hotel. Mattress wasn't that comfortable.
Staff was super friendly and polite Hotel is old and needs to be updated badly. Rooms are bare and doors stick. You have to pay for parking every night. There is no information in the room about anything (channel guide, room service, locale, etc) seems like owner puts lowest amount of money into this hotel just to keep it running.
Lobby is a throwback to the late 19th century; dark woods and chandlers accentuate the look further. I lasso very much liked the high end hotel linens that they used. Hotel was not sufficiently updated.. Needed a serious rug shampoo and hardwood walls needed polishing. As for my room itself we entered into into a very musky smelling room. I took all night before the A/C could get the humidity out of the room. Additionally, the coffee machine was broken, HD tv (Samsung) had an analog signal, no room safe, no mini bar, furniture in room was severely scratched blinds did not work correctly, beds were somewhat lumpy, and carpet needed a shampoo. Overall condition of room was fair to poor.
Great location, good value, and clean, quiet rooms Nothing.
Close to everything, nice breakfast choices, comfortable queen size beds, clean. Nice outdoor seating in back with a firepit. Carpets had just been cleaned and were still wet. Could not walk on it without shoes and it made the room feel muggy unless the air was cranked up.
We stayed here when we were going to Football Hall of Fame. The hotel was great. We would stay here again. We got a Hall of Fame package which included to tickets to Hall of Fame and breakfest at the restaurant in the hotel. We had to buy the other two tickets for breakfest but they gave of a coupon for $2.00 off so it was on $6.50. They had a wide selection of breakfest items with omlets. The room was great and beds comfortable. The entry to the hotel was very welcoming. I had read many reviews for our 10 day trip to the east coast and back to IL and realy went by the reviews for many cities. This was our first night out and was a great start.
The #1 priority for me is customer service, so I know if anything goes wrong it will be addressed. We recieved EXCELLENT service at this hotel!
Everything is clean and well-maintained. The beds are super comfortable. The restaurant downstairs has a limited but decent menu.
Nice staff, curteous, helpful and the kids enjoyed the pool. One of the cleaner places we've stayed in Canton. A little more expensive than most for the area, but nice.
They had the most comfortable bed that I have ever slept in, in a hotel. Very nice and accomodating staff. Very, very close to airport rental dropoff.
This is a great hotel in every way. The desk personnel made me feel as if I was something special and made every effort to make my stay enjoyable. They offered to drive me to nearby restaurants, but I elected to eat there. The food and service were excellent - although the menu was limited. I would stay here again - any day.
We recieved very friendly excellent service for a decent price. The hotel staff was courteous, friendly and helpful. The swimming pool was a bit small but overall this was a nice place for the money. The room was clean and comfortable and there wasn't any noise that interrupted our sleep. I would say this was one of the nicer places we have stayed at for quite awhile.
Stayed 2days/nights. Clean, Convenient all amenities. Will be back
Everyting was fine. Due to space limitations we were placed in a handicap room. It was on the fourth floor. We did not need a handicap room, but it did make me think about what happens with a wheelchair=bound person during a fire and the elevator not inuse. I asked about it out of curiosity and was told that staff was trained to respond to them first. I still don't think I'd want to be the handicapped person and rely on that system.