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Everything was very clean and the staff was very kind and helpful. We went the weekend after labor day and had the whole resort to ouselves, it was heaven. Everything was great really, but there were some advertised features that were out of order i.e the sauna and the steam room. If it was just one I would have let it go, but both was a disapointment.
the mountain view
The staff were extremely friendly and helpful when we discovered the gas fireplace wasn't working when we checked in. They moved our room immediately and we're very helpful with getting situated. The room we were moved to wasn't quite as nice as the original room but we are realistic we understand things happen.
Clean 2 bedroom (one was a loft with doors that closed) condo, 2 full bath, full kitchen, living room, dining area, washer/dryer (didn't use it, but looked brand new), 2 outdoor heated pools, 1 indoor heated pool, 2 hot tubs, great location next to Storyland, really everything we needed for the same price of a one bedroom suite at the Marriott in North Conway.
Location and views Needs major updating!
Our ac did not work. It was hot!
Location was great. Close to Mt. Washington Auto rd. Property is old. Blinds were broken off from the patio door
Great fun family place to stay, lots to do on the premises! Dishes in the kitchen were dirty, otherwise great place!!
We were in a penthouse with a king size bed (a little on the soft side for me , great for the wife) . Nice gas fireplace. Bathroom was huge with a good sized shower and a nice jacuzzi. And the view was awesome My only complaint was the jacuzzi had not been cleaned properly. We did make a complaint to to the front desk
The Hotel is a little ways away from the main street tourist area, but close enough to visit without being disturbed by it. They took care to make sure the golf and rock climbers did not interfere with the guests. They are very helpful and courteous and friendly. Very beautiful setting, and not a cookie cutter establishment. Single brew coffee maker was a nice touch, but coffee supply was not re-filled for second day, and cups and glasses were not replaced with clean ones.
Great breakfast with homemade muffins, connected campus old-style buildings with rustic accents. Friendly staff, plenty of parking right next to the river and beautiful views of the white mountains.
Almost evereything The beds everytime out of us moved its sound
Great location for winter skiing and summer family fun at the adventure parks. Hotel is a little dated but clean and comfortable. Breakfast was good. Wifi did not work properly and staff was not able to help.
Staff was friendly and helpful, helped with room selection and restaurant suggestions. Parking was somewhat limited.
We've been going to Merrill Farm for about 20 years now. Its always like coming home. Same atmosphere , same smell...just fabulous.
Very well maintained for an older property, clean and comfortable
Breakfast, room comfort and good housekeeping
I loved the warm homemade muffins in the morning. The antique furniture is quaint. I also loved the cookies in the afternoon idea. The gas fireplace going off and on throughtout the night was somewhat disturbing.
Breakfast was excellent Beds were lacking in space. Bathroom just ok. Pillows were bad.
The hotel unreachable by any GPS/Never lost system !!! Wrong address in web site. Old equipment and facility.
I loved the hominess of the place No dislikes
Loft was spacious Hot Tub was new and clean Pricing was great No Hallway noises Could be heard at all Very comfortable beds and Hot Water 2 Flatscreen TVs in the Loft Room Would have like 1 more bed in the Loft Room (as it is supposed to sleep 4, but the max is more comfortably 3 people. Hotel WiFi was never working properly. Breakfast was very weak - practically nothing, and it was cleaned up so fast in the morning it really doesn't even count as breakfast. No 24 hour desk service - Front Desk closed around 10PM.
closeness to downtown shopping and eating old, musty worn out feeling
the hotel was fairly quiet and well positioned in n.conway.
My reservation confirmation said that breakfast was available at the hotel for an additional charge, but this was not the case. We would not have used the hotel had we known that.
The resort was very nice. More of a classic NE resort at a great location. Easy walking to eat, shop, etc.
Place was very clean and the unit we were in had everything you need for an entire week. Full Kitchen, etc.
Position in town was good for exploring area, pool looked good, nice coffee shop. I did not like our room, if we had known we had pull down beds, we would not have booked. Also the lay out is wrong, with the pull down bed along side the kitchen, I found sleeping with the fridge next to me very difficult due to it coming on and off in the night.We also had a door linking ours to the next room, the family in this room arrived after 11pm and made so much noise the door could have been open.
i enjoyed the hotel being central to north conway. we enjoyed the pool and jacuzzi alot.the room was spaciouse for my wife and child with our wiew was as good as other hotels ive stayed at in north conway.
I liked that most everything in town was within walking distance.
The location was ideal in the centre of town eliminating the need for late evening or nighttime driving.
kitchen with all the necessary utensils, nice room with sofa and dvd player