Would you like to save as your currency permanently or for this visit only?
The room was lovely. Loved the room service. Most of the staff were friendly and most of the cleaning staff did do a good job The lady who checked me in was called hotel employee she was so rude & got mad with me because I didnt have a credit card so not a great start.On the Monday and Thursday who ever cleaned my room did a very bad job no tea coffee towels ect.
The room was not clean with tea & coffee cups still dirty from previous guests. The shower screen was broken & generall the standard was extremely disappointing.
it was relaxing and in convenient location. T he staff were great The only complaint is that equipment advertised should be working properly as our air conditioner and hair dryer were not working. The hair dryer was replaced however we had no airconditioner.
Staff had poor english and were scarce when needed. There was very little security. No in-room breakfast etc etc...........
very old,very smelly,needs serious renovation
The shower was good and hot. The layout was good, the bed comfortable. As requested the room was close to where the car was parked. What's the difference between a complaint and what I didn't like? I didn't like the mouldy smell in the unit. I didn't like that the TV remote control's back would fall off. I didn't like that the steam in the bathroom didn't clear despite the exhaust fan. I didn't like the difficulty getting in and out of the hotel driveway: if it wasn't for the mercy of the locals giving way to me, it would have been an even longer wait!
Location, value for money and excellent breakfast.
Loved the proximity to the beach and village of Terrigal. The room was quiet and comfortable. A great stop-over place for any traveller.