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Location and cleanliness was great. They do have a shuttle to take you places within 3 miles but it want not operating during my stay because of staffing problems. Staff was courteous and helpful. I did like the restaurant or their menu. It is a lost opportunity. No draft beer. It's a lovely location and with the right menus and bar snacks, this place could be hopping. It was empty on super bowl Sunday; it's a shame.
The Staff were friendly and explained anything I needed information about. I would have liked to have known it was valet parking only from information provided in the description.
Great location and room Pillows were flat and hard :(
Location was perfect, walking distance to sprint center, many restaurants and downtown area. The decor and appearance was classy and elegant and view was outstanding. Expensive parking $14 for one night
Historic hotel in the heart of downtown Kansas City, close to numerous restaurants and sights, this hotel kept the old charm with nice updares to meet today's traveler. I actually ordered some cookies when I returned late from Insomnia Cookies, they delivered fresh, warm goodness. Overall the hotel is nice, clean and the showers provide nice pressure which I find less likely these days and a welcomed surprise when shampooing my thick head of hair. I was traveling for work, but I could see how it could also be a nice romantic getaway as well.
It was very close to point of interest. It also had a great bathroom! The bed and pillows were extremely comfortable. The room was a smaller than I expected.
Front desk gave us all vouchers for free cover to get into the Power and Light district (worth $10 each) and vouchers for free cover for two of the bars within it. No refrigerator or microwave in room. Expensive parking.
Beautiful restoration. Excellent service. Surprisingly intimate in the middle of the city. 2 thumbs up!
The Ambassador was really nice. Our room was great and cool looking, giant king size bed was comfy. They gave you free bottled water (as many as you needed), which was nice. The staff was really great as well. The highlight was the complimentary car service and their afternoon / night driver Bert. He was like a personal tour guide and knew a lot about the city. He also had really great restaurant and bar recommendations. He also got us into the Boulevard Brewing Tour last minute, which was booked out for the next six months. I didn't know this guy until the trip, but he really went out of his way to make my wife and I's KC experience worth while. The bathroom door didn't lock and their was no fan ventilation in the bathroom. The bar downstairs was pricey!
The staff was very accommodating and attentive to our needs. Every recommendati
the breakfast in room was good and nice. Next to elevator in room 1224, kept me awake most of the night.
Staff was nice Nothing
Perfect location for Power and Light District. A bit far away from the city centre; would need a bit of a refurbishment.
The locations was perfect for our downtown stay. The city was alive with people and I felt it was a safe place to stay. Although the hotel had an attached parking ramp, there were no stalls available for any of the guests who checked in Saturday afternoon. This was a major problem because I had to park three blocks away.
Desk Clerk was amazing. very noisy late at night. need to quiet down rowdy teenagers
good value location was good but not ideal; i.e we would prefer to be a little closer to Main street.
Spacious king size suite, comfortable bed and pillows, quiet room on first floor, full size breakfast buffet. Security guard patrolling parking lot at night. White comforter had makeup stains along top edge
The hotel was fairly easy to get to and decently close to the activities we were planning on doing in the city. We had no major issues and not having to pay for parking was great! Our room was clean by most people's standards and the staff did their job. The hotel was fairly dated and had a strange smell. The breakfast, while free, was disappointing at best. We didn't go to the pool area so I cannot say much about that. The neighborhood is a little off putting and not a place I would suggest taking a family to. However, it did what we needed it to do which was to give us a place to sleep and get ready before spending our days doing things around the city.
the location, and the staff loud occupant above me
The beds were dreamy and everything was super clean, I also liked that there support being "green". Staff helpful and caring . Good healthy breakfast. I liked everything:))
Clean, great staff, close to dining, shopping, and entertainment. even after adjusting the room temp it was still very cold.
The staff was wonderful! The room was modern and had a nice view of the city. The room was small and not extremely relaxing though. The hallway was noisy and there is almost no noise insulation from one room to the next. I didn't feel the luxury for the price of the room. The location is outstanding for having fun downtown Kansas City though, we could walk everywhere we wanted to be! Overall I enjoyed my one night getaway stay at this hotel, it was just that, a bed to crash in when we were done having fun on the town.
The updates to the hotel made it look very modern and clean. The lobby and the rooms had a number of cosmetic improvements that made it appealing. The staff was very helpful in finding the easiest route to get around downtown. The room layout was very cramped. the space was not well designed in the remodel the were describing. Also, the walls in the redo were not sound-proofed. We could hear everyone in the halls and all of the neighboring rooms in addition to the alley below us. It made it really hard to sleep when It sounded like people were talking in the room