It's in a fabulous spot. I love the Bradford Marina and being able to walk into the city centre. It has lots of places for food and drink in easy walking distance. The hotel is modern and bright, with nicely sized rooms, comfy beds and wifi included. I am a Hilton Honours member and this should have been checked prior to check in and it wasn't. A small thing, but it's nice to be recognised.
Staff was very friendly and accomodating
excellent staff and excellent food and service at restaurant cleanliness of room and massive bed
loved the first night was faultless, food, reception staff, and restaurant staff were all perfect, even got a warm welcome from the cleaner. Restaurant service staff, and times were of a much lower standard than i would expext from Damons on the second night. Because of this i found the value for money to be very poor.
good service and the attached resturant is brill
Very welcoming at reception and polite. Room was very nice and well equiped. I would stay here again. Non
Dated and scruffy rooms. No free internet connection.
Convenient and booked a table in advance at the local resturant. The room was old and took some time to warm up. The interior was in need of a fresh look, but clean and comfortable.
The restaurant was close by
Being in the top part of town with all the good pubs and restaraunts away from the rabble
Interesting room within the old hall part of the hotel. Pleasant to have complemtry robes within the room The bed was very hard, for the price it would be nice for breakfast and car parking to be included.
Friendly staff who were very willing to help had to phone to get someone to meet us as reception wasn't staffed (and could not be found easily due to refurbishment work)
Well presented period property with bags of character in great location with secure parking The sink tap was loose and twisted round
Excellent position near the Catherdral, clean rooms and reasonably quiet with good oarking. Rooms overpriced [ breakfast not included,] so not value for money.
Comfy lounge, free coffee machine and well stocked honesty bar Electricity tripped to the sockets on the night of arrival and the trip switch was in a cupboard in our en-suite, but we had to wait for a member of staff to turn up Saterday morning before we got power back. No way of making tea in bed, so had to get dressed and go next door to get a cup of tea from the tea rooms. Power back about 30 mins after this.
Ideal location for reaching city centre on foot, cozey and friendly atmosphere
The staff were very accomodating and extremely pleasant, the room was large and comfortable. All aspects had been catered for.
Good combination of small size and good quality. Like staying in an exclusive town house. It's not staffed 24 hours so I had to wait ten minutes while someone came to let me in.
The hotel manager Adele was outstanding. I had been concerned about the safety of parking my brand new car. She went out of her way to ensure that I was able to park safely on both nights of our stay. Her friendly, caring and helpful manner made all aspects of our stay special. We felt as if we were staying in someone's home, rather than a hotel.
The ambience was impressive and the room was huge. Breakfast was also excellent. You could not beat the location and free parking. This was luxury facility with a modest price. I though the front desk staff were most college students who could use more training in hospitality management. But everything else was first rate so it''s easy to overlook this.
The staff were lovely, very friendly and helpful, breakfast was very good. The location is brilliant. Well reccommended If I had to say anything it would be that there are no signs for this hotel it is not easy to find. But once you find it , its lovely
Good room and staff, great food. Roudy group of men moved from private function room into hotel bar around 10pm. Took over the previously quiet comfy bar and some loud foul 'F' words used. Other customer was complaining to reception as we chose to leave, so don't know how staff handled the situation.
A nice comfortable, old fashioned hotel.
Newly kitted out and refurbished, with excellent staff and very good location, the beds were superb! Nothing, all of it was perfect!
Staff very attentive, as it was my first stay I was taken to my room and shown the breakfast room, bar and restaurant areas on the way. The food was excellent and there was a good choice. Free Wi-fi in bedroom.
Staff were excellent - could not have been more helpful. Room was beautiful, bathroom was great with lovely complimentary shampoos etc plus nice range of teas and coffee. Hotel itself was full of character and olde world granduer.
Very pleasant surroundings. Rooms were very comfortable felt more like home than a hotel room which can often seem cold and univiting Room was a little cold heat wise especially the bathroom
Nice Enviroment and ambience, Friendly Staff None
Good atmosphere,comfortable,large rooms,pleasant staff,excellent breakfast. rooms on the front of the hotel suffer from road noise.
The room was exceptionally clean. The waiting time for the evening meal.
wireless internet advertised but 'broken' - hasn't been working for a while according to the receptionist. The terrible noise from the two functions going on the hotel which made it impossible to go to sleep before midnight.
Friendliness of the staff,and nothing seemed too much trouble.
Helpfull staff Unfortunately the room we had was very cold, too small a radiator and not enough blankets on beds. this was rectified by staff. Duvets would be an improvement.
Your staff were most helpful, particularly the lady at the reception desk. My first stay both memorable and excellent value. Absolutely nothing disliked.
price of the wireless network
Really comfortable rooms. Lovely surroundings. Friendly and helpful staff. Great location within 10minute walking distance of Railway station. Parking available. Had evening meal, tasteless. Presented well but unable to eat it. Had breakfast and again unable to eat it, tasteless. I would recommend the hotel for above reasons but I wouldn't recommend the food.
the receptionist was really nice, the rooms were nice the food wasn't that nice and some of the staff at the bar etc weren't very helpful and didn't offer things like knives and forks
Staff were friendly enough, room clean and tidy. Cold, cold, cold. Theroomm was cold. We weer told that heating doesnt come on until 4pm!1 Even when it came on not very warm. Tepid, not hot, water.
Staff in bar and at breakfast were particularly pleasant, friendly and helpful. Rooms were comfortable and nicely decorated. Housekeeping was good and maids were friendly too. Could do with mini-bar and bathrobes in the room they are treats when you are in a hotel! Reception service was okay but not as friendly as other staff.
Very Helpful and friendly reception staff. Restraunt staff very attentive
The decor of the hotel The beds were a little small. Usually in hotels there is a king size bed. Also the beds seemed to make quite a bit of noise!
Great location. Very good breakfast. Pleasant owners. Warm bedroom. Shower in Room 2 was inadequate. Cold water in basin was barely a trickle.
friendly and very helpful staff delicious breakfasts decor a little dated
It suited my purpose,was clean and helpful. No
The Mayfield is very well situated within walking distance of the Castle, Cathedral and main shopping area. It was warm and very comfortable.
Location was excellent as within a 10 min walk of the old town and castle. Easy parking , Friendly owener and local information given. Sorry to say but the whole decor of the inside needs bringing up to 2010 as well out of date,.The bedroom requires complete re decoration along with the 1950's furniture which is falling to bits albeit the shower room was new there were things to be finished off like covering screw holes with filler and then painted , it was a bit adhoc.
A very friendly welcome and they gave me a lot of help in terms of directions. An excellent Breakfast and overall very friendly and kind people running the Guest House. Nothing it was excellent value for money would stay again:
We were welcomed and treated very well by the husband and wife team.The breakfast was very good. It is also convenient for the City Centre. The bathroom is in need of an upgrade.
This is my guest house of choice. Very helpful, friendly owners. Comfortable accommodation. Private car park. Fabulous breakfasts. Can't wait to go again!
Staff very good efficient, breakfast excellent, large comfortable room, shower one of the best ever come across in a hotel Decour a bit dated.
Very friendly and helpful owner, happy to give tips on local restaurants, booking taxis, a helping hand with the iron and directions. Cheerful chat at breakfast!
Friendly staff, clean and nice room. Breakfast delicious. No hot water in evening though this may have been down to number of guests all going out to evening party
The friendliness and attention of the House Keeper. Nothing was too much trouble. My room had wonderful views and the food was superb. Nothing
The customer service was excellent. It was obvious that the customer's needs were paramount in this guesthouse. The staff bent over backwards to look after us. Nothing. Couldn't fault it.
Very helpful and welcoming staff. Excellent breakfast. Clean and comfortable room.
The comfort, cleanliness and warm welcome from the manager and the excellent breakfast. Free internet access was also an advantage. The website described the hotel as being near the railway station, but in fact it was more than 20 minutes walking distance.
Fantastic room, great and friendly service and couldnt do enough for you. Really nice host - Jackie, great brekkie, very nice room, nice little touches and extras such as chocs in room, card to say thanks for the stay. Dont stay anywhere else,
the very warm welcome from jackie,also the small but very effective touches such as coffee/tea and biscuits available at all times in the lounge. Marvellous full english breakfast and anything else you requested at breakfast,nothing was too much trouble . the only thing was that it was quite noisy from the traffic on the main road but this would not deter me from staying here again.
Manager Jackie was very friendly, helpful and welcoming. Room was warm and comfortable, and we enjoyed using the cosy guest lounge where we could have coffee and read the papers (all free) in front of the fire. Location was quiet, but within easy walking distance of city centre
friendliness of staff
The landlay was fantastic, very friendly and helpful.
It was lovely and quiet, despite being quite busy the night that we stayed. The people were friendly and helpful, and breakfast was delicious. It was confusing as to which way to go in, doors were locked and it was unclear where we had to go.
Good service, friendly staff and an excellent breakfast!
Nice room, clean, fairly priced, good breakfast, personal touch. None
Friendly staff, extremely helpful. Everything that we needed in the room Signposting could have been clearer to the hotel (minor criticism) Pillows were a bit hard
Friendly atmosphere, good breakfasts. Spotless rooms with sat Television. Quiet and unusual hotel Its a pity they do not serve food in the evening
Comfortable room in a quiet location Staff were not very visible. Reception was usually unoccupied. Breakfast facilities left a lot to be desired.
The seclusion, peace and quiet. A very relaxing place to stay.
The freindly staff and the pub nearby (The green man). No food available in the hotel on a Sunday night.
The seclusion Better if they could have an evening meal, not everybody wants to travel to get fed, plus you do need a car
Excellent rural location. The breakfasts were of a high quality both cooking and quality of food used None
the lady who greeted me; and the owner who allowed me to check-out late the lady who was working at breakfast on the last day of my stay. couldn't tell if she was painfully shy, or rude.
Good position near to Cathedral & Castle. View over city from bedroom window. Comfortable bed. Decent breakfast available. Smart bathroom. Difficult, narrow, steep access to property. Not at all obvious which house was The Poplars. We actually stayed at Crossways, the hallway landing etc needs a bit of tlc. Night storage heater in bedroom which was cold when we returned at about 5pm on Saturday. No one about to provide alternative form of heating. Hot water had gone cold both evenings. No hook,shelf or heat in bathroom
Location within the city. Of the road free parking. Unfinished misleading accommodation.
Very friendly and helpful proprietor (Martin). Very Clean rooms and excellent location for the City of Lincoln.
Nice room, lovely bathroom, thought gone into decor & guests requirements, excellent location & value for money. Access to hotel as the drive is steep & narrow, particularly difficult when icy & dark & there isn't much lighting. Parking not great as again steep & not much room. Cars get blocked in. Should perhaps think about turning some of the garden into parking space.
The fact that breakfast was available which-ever time suited one; also the lovely view from my room. No desk with light at which to sit and study/work
Food was quite good and reasonably priced. We found that the hotel was not up to standard. No glasses in bathroom. No remote control for TV. No decent chair to sit on whilst in room. Central heating radiator was not in use but we were given a small electric heater. Carpet did not look very clean.The staff room or office was immediately next door to our room with only a partition wall between them; hence we could hear everything they were saying and doing. Very annoying late at night and being woken up by the banging Etc. If we could hear them, then they probably would have been able to hear us.
We were originally in a smaller room but were upgraded at no extra cost. The rooms was clean and plenty of space. Some of the decor is rather old fashioned though.
The food in the evening was good , staff friendly. The room was dirty, taps you could not turn off, black mould everywhere,cracked wash basin, chipped shower tray, dirty carpets,I could go on and on, will never stay here again. What more can I say?
the room was seperate from the pub itself, the staff were very helpful too
The staff were excellent. Very helpful when we were delayed and could not get there by the allocated check in time The place is desperately in need of refurbishment, this is not a complaint, as we enjoyed our stay despite that.
Basic room, but good value for money I paid for the breakfast for my wife and I, as the young lady had charged my account for them. However I was informed that night, when I got home, by Steve and Mandy (it was their engagement party in the function room the night before, thus the overnight stay) that the manager had agreed to include the breakfasts in our room rate of £35.00. Perhaps your young lady in the morning had not realised? Can you check up on this one and report back - thanks
Food was acceptable, staff very helpful room was poorly equipped, no remote on television, light did not work in bathroom
Price Rooms clearly need updating and a good clean but to be honest you can't expect too much for the price
Good service in all areas. Allocated ground floor bedroom in stable block. Room OK but very noisy from rooms above. Woken at 05.00 and noisy from then on.
Bedroom had lounge area Check out after breakfast on morning of departure was not good. Staff couldn't access computorised details of previous nights meal or issue a VAT receipt
The helpfulness and friendliness of all the staff.
Olrasr write at least 15 words comfortable, friendly room adequate , good bed, very good breakfast, good parking Nothing to spoil my stay
location and helpful staff/management tv could do with an upgrade ; not sure if there was a radio
Friendly welcome clean room good shower but decor dated and not really acceptable for the published prices. I booked online at a discount. I would not have stayed if I had booked at full price. Refurbishment is expected soon as the hotel has new owners The location is superb, good choice of restaurants right in the centre of the historic quarter. Some say something about atmosphere but it passed me by. Industrial vacuum cleaner and supplies piled in corridor
Good service from staff, parking excellent. Room was very poorly decorated, shower was difficult to work and the walls were paper thin. We could hear everything next door were saying.
use of it in the bedrooms no
The design and comfort of the room. The availability of the restaurant. There was a lot of noise from the street outside until about 4a.m.
The Hotel is very well positioned. There is a lack of ambience - modernisation has taken away its historical character. The lack of a peaceful residents' lounge means there is nowhere to relax when there are wedding parties etc.
Great room, good price and friendly staff.
Location, right in the heart of the old city. Work on updating the hotel was taking place while we were there, so facilities were limited.
I really enjoyed the location No thought given to vegetarians for the breakfast. Unable to get drinks in the evening as it was impossible to get past everyone to get to the bar
Excellent location of the hotel in Lincoln, England. Courtesy and friendliness of the staff. Excellent dinner at the Orangerie Restaurant, with superb asistance from the bar staff in selecting accompanying wine. The elevator was the tiniest one I've ever seen! And lined withe brown carpet! Might be time to expand and improve the elevator.
Location was excellent and the room was very comfortable. It was -7 in the evening so very welcoming to get in the room and heating was on and nice and cosy. Would definately recommend this hotel. The cooked breakfast was very small - no indication as to whether you could have an extra sausage or piece of bacon. Some of my group were disappointed in the small size of cooked breakfast. Seemed like you were only allowed one item of each sort only. Although the quality of the meat was excellent - great lincolnshire sausages!
Great view of cathedral out of rooms 320-323, breakfast nice, cooked as you want it Evening meal (Fish and chips) too expensive for small portions (plus £2.50 delivery charge) had more bones in the fish than chips!! Filled in form but heard nothing
The location is ideal for a city break with all the major attractions within easy walking distance, overlooking the castle for instance. Dining room and car parking charge.
Fantastic suite - well decorated. We could adjust the heating as required. Two massive LCD tvs. Complimentary tea and coffee delivered from room service. Bathroom and shower were the best ever!
The hotel was beautiful and the staff were very friendly and professional. The shower was fabulous. We will definitely be visiting again. Our bed was very very hard and I found it quite uncomfortable, although when we spoke to the manager we were informed that they had a variety of different mattresses in the different rooms (to suit all tastes) We will just ask for a soft mattress next time we go.
Friendly atmosphere, comfortable room, a completely different and fantastic choice at breakfast
The room that we were allocated was really very nice, and the location is wonderful, you are in easy reach of some spectacular restaurants and some specialised shops. Unfortunatelly there was a wedding on a the hotel, which was not advertised on the web. It was explained to us by staff that we would not be disturbed in our room and that the music would stop at 11pm - It didn't and we were!!! At 11.30pm I called down to ask when the very very loud music would be finishing I was told that it would be turned down. It was but we could still sing along. I explained this to the receptionist in the morning who was not at all interested. We wanted a romantic night away and paid over £115 for this room, had we had wanted noise and disturbance we would have booked somewhere a lot cheaper.
The rooms were beautiful, especially with the view of the castle and cathedral! I would definately stay here again, its worth every penny!
Quality interior No coffee or tea in the room also noise from the bar area outside until 2a.m
the surroundings, position ambiance,wonderful bathroom only one chair for 2 bedrooms, lack of side table and lamp on one side of bed in one room
An excellent quality hotel with very comfortable rooms and very helpful staff. Car parking could be difficult
Monson suite great shower nice private romantic feel to rooms had a lovely time. restaurants nearby all good Bridge opposite best Indian food ever Cafe Zoot Bailgate area really good despite signs outside two good real ale pubs really close quiet attractive area in heart of ancient centre