Overview

Autumn Inn

259 Elm Street, Northampton, MA 01060, United States
+1 413 584 7660

$105+

Overall guest ratings

7.3/10 Good
Based on 261 reviews

Review highlights

  • 9.6
  • 9.2
  • 8.7
  • 5.4

Good to know

  • Friendly service

Nearby

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    About

    Enjoy your visit to Hampshire County with a stay at Autumn Inn. Guests can take a dip in the seasonal outdoor pool, and free perks include WiFi, self parking, and continental breakfast daily. Rooms offer flat-screen TVs and refrigerators.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Business center
    • Internet
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Terrace/Patio
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    Reviews

    Guest reviews of Autumn Inn

    Overall Rating

    7.3 Good
    Based on 261 reviews
    • 9.6 "Terrific location."
      9.2 "Great parking, according to 92%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "Excellent pool."
    • 8.7 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 6.8 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.4 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.8 "Only 58% said rooms were big enough."
      6.1 "Cleanliness of the bathroom was average, said 61%."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 3.6 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
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    Overall Rating

    6.4 Good
    Based on 117 reviews
    • 9.7 "Terrific location."
    • 9.3 "Excellent pool."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 5.9 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 4.8 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      4.1 "59% complained about the bathroom."
    • 4.5 "Not very clean."
      4.8 "52% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      3.9 "For 61%, the lobby entrance was sub-standard."
    • 3.3 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
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    Overall Rating

    7.5 Good
    Based on 78 reviews
    • 9.4 "Terrific location."
    • 9.3 "Excellent pool."
    • 8.8 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 5.2 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
    • 4.9 "Not very clean."
      4.1 "59% thought it was rather dirty."
    • 3.7 "Vibe wasn't good."
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    Overall Rating

    7.3 Good
    Based on 65 reviews
    • 9.7 "Terrific location."
    • 8.3 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 7.3 "High value."
    • 6.5 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
    • 5.5 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      6.1 "Only 61% said rooms were big enough."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.7 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    musty smell
    new england
    desk staff
    lobby smells
    room dining
    little updating
    main hallway
    need outlets
    mile from downtown
    odd musty
    send them your receipt
    dining room on a cold

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