Very helpful staff; unusual, well designed room accomodation; lovely outlook from the beach to La Bella Isola An overpriced winelist; being pestered by itinerants on the beach offering massage every few minutes (although I'm not sure what the hotel can do about this)
The location is great. Beautiful views on Isola Bella. It took long to check-in and the staff, although very willing, was not very efficient/professional. Had to ask multiple times for things.
Idyllic place. The location is fantastic, right on the edge of a small bay with a miniature island attached to the shore by a small sand bar. The hotel opened this year so everything is brand new a very beautifully done. In addition is relatively not that expensive compared to other top hotels in Sicily. I felt it was worth the money. As its perched on an incline the carpark is sometimes tricky to maneuvuor around especially if its nearly full. This is typical of such places not just this hotel.
Having a great view of the ocean and isola bella is priceless. b/c many of the rooms are stand alone bungalows, insects creep into the room which may be annoying for some guests.
Location is great, excellent views. The bungalo was very small and had no "garden" as was advertised and shown on the photos. Instead, it had a little plastic desk with two chairs located by the side road, with an angled seaview. Bungalo surroundings vary from one another and you may not get the one as per your expectations. Had to pay extra money to move to a suite because "no other bungalos were available"
Location, sea view from our room, breakfast.
Really on the beach, which is very convinient, nice and preciously looking, rather new facilities, good size of rooms Internet was listed in hotel services, but not worked all 10 days of our stay, also mobile phone net worked very bad inside. Breakfast was really sufficient, though not exellent and not very tasty, but nothing - no one detail- changed in supply all 10 days long. It is rather boring and to my mind it shows lack of fantasy as well as lack of good wll to keep high standard. The breakfast detracted us from even trying evening meals in the hotel.
The hotel is very well maintained, with good and clean rooms. Excelent location right on the beach, great swimming pool with very good bar service. Good breakfast and internal parking inlcuded. Access to the beach is open, but you have to pay for the use of facilities even if you are staying at the hotel.
although the communal areas of the hotel were fantastic, beach pool etc the rooms were tired and in desperate need of a refurb and the beds very uncomfortable. A four star hotel with two star rooms!
The view and location were excellent. Comfort especially in the bath room was also excellent. Breakfast was until 10:00 a.m., at 9:30 a lot of supplies had already been finished and replenish was slow of did not exist at all.
I have enjoyed the fact that it was very well located in the center of Taormina and one could easily reach the dining areas as well as the bus terminal. I really disliked the breakfast, it was to less in terms of food (I mean, it was not enough for the persons accomodated there) and if anybody would require for more, the waitress would not get anything (even though there was an open buffet).
Very friendly staf, good location, few steps to main sguare of Taormina, clean rooms, I can highly recomend this hotel.
location was not very far from the main street It was one of the worst hotels I've ever stayed at. The rooms look totally shabby. There walls and ceiling in the bathroom were partly covered with the mildew. The room and the bathroom didn't look also very clean. The blinds were damaged or sth - they made noise almost the whole night. All together looked rather as the second-rate motel than the 3*** hotel which it supposed to be. Moreover, the breakfast was uneatable.And last but not least - coffee was disgusting - I still cannot understand how it could happen in the country famous for its coffee-drinking culture? I hardly could find places I tried such a bad coffee even in my own country. The majority of the staff I've met there didn't speak english well. Concluding - be warned.
Hotel was clean and the location was very good. The view was spectacular The hotel was dated and in serious need of modernisation. More suited for mature people
location near main street in Taormina nearest payable parking 10 min walk away
Simple, basic hotel, proper value for money.
Very friendly staff, good prices for Taormina - we had to book a triple room as there were no doubles available, but the manager, without our asking, only charged us for a double. It is a budget hotel, so you get what you pay for - basic amenities only. Not particularly nice decor (but again, you get what you pay for). Also, although it is indeed only 5 minutes from Taormina's main street, the uphill walk is harder than might be expected. This is because the roads are absolutely jam-packed with cars and scooters shooting up and down it, and there is no pavement. There seemed to me, therefore, to be an imminent danger of being run over in that five minutes, and, as such, did not make for a pleasant walk. For this reason it may be better to find something actually on the main strip (although I doubt for the price Hotel Natalina offers).
Staff very nice but hotel room was not good standard and was like something for the dark ages
location, tips from the owner, cleanliness of room uncomfortable mattress with broken springs
All the hotel staff were friendly and helpful. The receptionist recommended a good restaurant and visits we could make. The hotel has very limited parking but we were always able to find free parking further down the road. The walk into the town, whilst short is up a steep hill. The town itself has lots of interesting buildings, restaurants, bars, etc and there is access to the beach down a steps/road - you can take the cable car back. The local buses were frequent and cheap.
The view from our room was excellent, overlooking the mountains and the sea. It was also a short walk away from the centre of the town and the cable car to the beach. The staff were friendly and helpful and it was a relaxing place to stay. The manager can arrange minibus transport to a great local beach that is better, less crowded and cheaper than the main beaches.
Beautiful, tastefully appointed hotel. Ultra modern accommodations in a Sicillian village that blossoms with antiquity. The restaurant is fine, but visitors are in the center of a town where one cannot find a bad meal; only, as Rick Steves phrases it, better.
Everything We called the hotel for directions from the road. Had they told us that they were the only modern looking hotel on the mountain , right after you pass through the main square and that it had a glass front on the right not the left we would have saved over an hour trying to find the place.
Chic hotel with very friendly staff ( something that Italian/Scilian hotel staff are not noted for ) Nothing was too much trouble, not only for us but for all guests some of which were very demanding.
Superb hotel overall .Great location .Spotlessly clean. Very friendly and helpful staff, Great breakfast freshly cooked to your requirements.. Size of the balconies.
Well-designed boutique hotel, friendly and helpful staff. Restaurant is an undiscovered jewel. Self-parking facility is non-existent at the hotel. Parking in the garage is expensive.
The staff were very helpful and friendly The food was very expensive. "Ceasar's Salad" comprising Lettuce ,sauce and a few croutons was €17.A very high standard of food was available in any of the restaurants locally for half the price. The Hotel lacked athmosphere as there were only a handful of people staying there the week we were there.
The hotel is brand new. Rooms are clean and comfortable. The staff is really helpful. If one arrives by car, it is advisable to book a parking place in advance.
Very comfortable, delightful staff, close to shops and sights. I am returning for a night at the end of the month. I liked everything
Very modern and stylish hotel, nice location, in walking distance to pedestrian zone Very small rooms
The view from the pool was cool, and the free parking was also an added bonus. The terrasse restaurant for the breakfast was also very nice.
Location is great, you can enjoy wonderful scenery if you swim in the pool or your room is sea view. Close to beach and funivia to Taormina center.
The wiew is magnificent and location is ok. Friendly staff. Breakfast was poor.
The view from the large terras was great. The personel was friendly and helpfull. The bathroom was small.
The view from the room was fantastic and the same can be said of the pool area.The cable car to Taormina centre is conventiently close.The staff was very helpful and allowed us to check in early and check out late. The access road is rather dangerous for pedestrians, especially at night.
only the view the room was to small, dank, bathroom tremendous, balcony not clean, entrance court suggesting that hotel is better, no parking, to noisy (train, road), very humble breakfest
Great views and lovely pool. No internet. Dinner set menu quite expensive for nothing too special.
they fixed our broken air condition within one day uncomfortable bed, very small pillows, poor sheets with wholes
very nice hotel, friendly personnel
the hotel is in a very good location for the people who want o visit taormina center cause its a few meters away from the cable car. Plus the Hotel owner is a very amazing person
We were genuinely surprised and fell in love with the landscape and the view. Everyone in the hotel made us feel like home. For the first in arriving in Italy we were happy and relax. A very very special experience..! Bolder signs to hotel are needed.
wonderful hotel@staff, good restaurant, my best recomendations, by the way, in this village the Sicilian part of The Godfather I was shot
The location of the hotel only 1 restaurant open. No possibity for a snack or lunch as no food is served between breakfast and 8pm. the restaurant option was very expensive and not flexible..50€ per pers for a buffet.... Staff were not very helpful neither friendly but that might have been due to language barrier (only 1 pers in the whole hotel speaks english) and my italian is very poor unfortunately..
clean rooms, wonderful views and facilities no room service. far from toarmina. a car is needed
the location & view no
The view The breakfast everyday same food - no creativity
Very close to Taormina but at the same time in a nice and calm site with a marvellous panorama. Well equipped (swimming pool, etc.) with a good breakfast
Great place to stay-couldn't have enjoyed it more.
location (better to have a car), view (choose a sea view room!), facilities (swimming pools, sea platform) The breakfast - something is missing all the time. Dishes, cups ... normally dirty. Understandable in a 4* hotel. Reduced staff.
Restaurants closed, beach platform had no beach, internet access didn't work and staff didn't help or care, poor location, shop closed, buffet dinner expensive and cold
Pool was ok, except for the rude and unhelpful poolattendant. The rest was a disappointment. Just about everything really. There was only one restaurant open during our stay. Set menu at 45 euro a head was expensive and the food poor. Terrible might be a better word. Breakfast was rubbish. eggs cold, bacon cold, fruit overipe and sometimes frozen, hot water lukewarm, coffee undrinkable etc etc. Staff were surly and unhelpful, total lack of information volunteered or given when asked.
The view and location was fantastic The room was very small
Good personnel, fast service in bar, clean swimming pool High prices for breakfast service, hard stay near the sea as there are stones and entrance (sea shore) to the sea is not covered, no iron in the room
Our sea view room was lovely, and breakfast was fairly good. Staff were very helpful. It was almost the end of April and the pool was empty of water, so no swimming. Booked that hotel because of the pool and could have gone somewhere cheaper if we'd known that the pool was not in use! We were offered use of a pool nearby but it's not the same. Our room was lovely, but the mosquitos in it were not! The spray used by staff did not seem to have any effect on them
Very confortable room; staff very friedly; good breakfest; facilities for park, outside the hotel but not far from; good swimingpool. The beach is poor and not very safe for swimming
The rooms are top quality and the food is excellent The beach and swimming pool area are too small for the size of hotel. Sunbeds are 4euros per bed per day!
The location by the sea is superb and the pool is excellent. Bedrooms are of a good size and well appointed. There is an additional charge for using the beach which it is not necessary to pay as the pool is more comfortable for sunbathing.
breakfast was very good, lots of selection rooms were clean and comfortable great for family vacations or people who wish to relax poolside not much to do in giardini naxos large hotels lose on personal touches that smaller hotels offer, like front desk/guest relations
the room, the breakfast, very nice hotel the parking was horror, the beach is all rocks, too expensive
It was quiet recable from everything We had to wait very long to be given the room
The hotel was very clean and comfortable. Hotel staff were very friendly and helpful. The owner of the hotel was very well organised. We had a very comforable and enjoyable stay.
Good to have a pool, nice quiet hotel, very friendly owner, well postioned
Hotel was lovely, the staff very friendly and eager to help. Rooms was excellent have nothing bad to say about it.
Good service, reasonable price
The staff was very good. Good recommendations and service. Furniture not very updated.
Friendly staff, excellent service
lacation and nice family incharge very basic room for the price we pay
Family run hotel. Roberto and Rosetta friendly and helpful, nothing was too much trouble. Well kept, clean and 5 minutes walk from the centre of Taormina.
The hotel was in a quite position but very convenient for the main sights of Taormina and transport links. Roberto and his staff did everything they could to make our holiday enjoyable. Nothing
Very good situation, quiet but not far from the center of town. Very nice staff. Room with a balcony. Very small shower cubicle. No Internet access.
Interior design - a small hotel, few rooms - personal service/staff - location nothing, just perfect
Lovely villa......the breakfasts are homemade items both unique to a buffet and delicious. Rosalie and Elena are wonderful hosts for the villa.
The breakfast was very good, service was excellent and location was perfect. The view, we did really have such a good view. The beds were not that comfortable, they did not match the comfort level of the hotel and the service.
This family owned 16 bedroom Villa hotel is very tasteful, excellently maintained and impeccably clean. The owners/staff are first class. If you want a quiet atmosphere, b&b with optional light lunch and are prepared to eat out every evening (no evening dining) this hotel is ideal. If you want lots of action for children, a keep fit facility or to be at the heart of Taormina look elsewhere. But remember, what they do they do very well.Highly recommend for it's type. Public transport in the whole area is not great, spent a fair bit on taxis.
Most friendly and helpful staff. Excellent location for visiting the city of Taormina as well as nearby beaches. Away from tourist hustle & bustle yet near to all places of interest. Stylish and pleasant ambiance. Nice pool and sun deck. No car parking problems. Some traffic noise if you like to sleep with your balcony door open. Bathroom outdated.
Good location. Nice atmosphere. Friendly staff. No evening restaurant.
Location and atmosphere of an old well preserved villa
Nice hotel outside Taormina for people with a car. Rooms with balcony with table and chairs facing the sea. Very pleasant. Wonderful breakfast and kind service. There was a house being built not far away so we got a very annoying noise at 7.00 in the morning keeping us away from the garden and swimming pool.
We greatly enjoyed our stay in this hotel. We had a marvelous view from our room, which was very comfortable, and we found the staff to be friendly and helpful. For travelers with a car, it is easy to get from the hotel to the parking lot on the west side of the hill-town of Taormino, and the hotel provides a 40% discount on the parking fee.
The small 'Villa' atmosphere. The modern yet comfortable interiors, and generally the high standard of decor. The very friendly and helpful staff. The lovely terrace where we ate breakfast - which was also good in selection of sweet and savoury items and quality. As we were there in October the swimming pool looked very inviting - and I do love to swim on holiday - but was cold, as it's unheated. The manager said that heating was uneccessary in the summer, and that may be so, but early and late in the season, for me to enjoy a swim, it certainly is necessary!
friendliness of all staff somewhat overpriced
It's a realy great pleace!
The atmosphere was relaxing, the staff was very pleasant and helpful. The breakfast was wonderful. The pool area was very nice to sit around and relax after a long day of site seeing. Our bathtub did not have a shower curtain which made it a bit tricky. The wireless internet was spotty, did not work in our room.
The whole atmosphere in the hotel, with all the history and kind staff
The facilities, the view and the location
the views having a film being made in the hotel during our stay. no thought about health and safety
the view, the swiming pool and the excellent breakfast italian staff never very dynamic
luxury and intimate
We were not satisfied with our original room in the annex,but were upgraded to a suite in the main building with a wonderful view as soon as the staff realized our unhappiness.
The accommodations were first rate. The view from our balcony of the sea and of Mt. Etna was breathtaking. I loved the proximity of the hotel to the Taormina shopping area. I am already planning my return trip to the Grand Hotel Timeo. We ended up staying in a Junior Suite rather than the Double Deluxe Room. The signs in Taormina to the Grand Hotel Timeo could be better. It was hard for us to find the hotel entrance and the parking area.
The hotel was quite beautiful and well located. The breakfast on the terrace with the beautiful view was a delight. We were located in the annex which we would not have taken if we realized it. Although the room was nice, we felt isolated.
It was a wonderful experience to stay this hotel. Sprendid view..... Very difficult to get the hotel by car.
Quality of the public rooms No
It's an old Villa with many antiques, very roomy, relatively quiet, good breakfast, great views of Mt. Etna when it's clear. The owners don't speak word of English. The B&B is listed with an address in Taormina. Hardly!! It was extremely difficult to find and we had Google Map directions. We drove around for 1/2 hour searching. That's because it is no where near Taormina. It's at least 10 minutes by car in a beach town called Giardini Naxos--which is not a destination spot. The B&B is safe and gated, but in a terrible location in the middle of a crappy city.
The B&B was neat and clean, the surrounding area was beautiful and the view of Mt. Etna was amazing!!! The hosts were great...breakfast every morning, they helped us with directions to local areas, and made us feel at home!!!
Beautiful house. Excellent accomodations. It is a private house turned into a B&B, and that should be made clearer in the site. People gave us royal treatment. Could not be any better!
The setting. The welcome. A bit of noise from nearby construction work.
Very charming and helpful hostess Poor condition of facilities. Specifically toilet seat falling off. This should be fixed
This is a classy, antique villa, a great retreat with a wonderful garden. It is excellently located to visit Taormina, and very close to the beach (which it is clean, white sand, clear waters). From the terrasse one can see the beautiful Etna, and hear the romantic church bells. The landlords are extremelly helpfull, they gave us all indications and details on what to vist and where to eat. The breakfast is excellent - tasty & fresh - and it is served by the Lady of the house. Nothing bothered us, we thank a lot for the hospitality!
Very beautiful villa and garden. Hospitality like coming home every day! Super homemade fresh breakfast. Nice view on the mount Etna from garden/terrace. Grazie mille e arriverderci! ----
Very attentive and friendly owners.Delicious breakfast, home cuisine -breakfast was like performance. It is a good place for relaxation and excursions. It is very gentle and refined house. Very big and comfortable balcony. There was a fridge in our room, it was important for us. Far from the beach. Near the road - noisily by the nights.
What a place. It is the hostess’ generational family home and is a virtual 18th-19th century museum, with art and statuary everywhere. Although she spoke little English, she took us on a grand tour and we communicated fairly well. We were on the second floor, in a big suite with sitting area, all antique furniture, and have a large terrace that looks over the garden and on to Mt Etna. Very quiet. We walked to the waterfront and all the restaurants in about 15 minutes. Parking on site inside the wall of their villa. Small refrigerator in room. Excellent breakfast on the terrazzo. Very convenient to drive to Taormina for the day. No restaurant close by.
The owners are wonderful and so accomodating. They makr the place great. The location is very close to the key tourist areas. Incredible views. Nice breakfast The room was nice but not luxurious. Could have had a bit nicer finishes to be truly stand out. Parking is tough but Antonio helps out. Hard to find.. make sure you pay attention to the owners welcome email
Location. My only complaint was the "surprise" cash request at check-out for our excursion to Mt. Etna. While the excursion was booked by the hotel, and we were told it would be charged to the room when it was booked, we were not told that we would have to pay for it separately from the room charge, in cash. And its not like the excursion was cheap and you generally have that amount of money in your wallet....
the location is excellent adjacent to restaurentsand bus depot,shops,tour agents.a short walk to local supermarket should you require anything. we had aroom in the annexe dark and uninviting to spend any time there.you did not feel as if you were in ahotel.we had come from the amalfi coast from a hotel with a similar rating but there the similarity ended.
The staff were extremely helpful, and went out of their way to make our stay as enjoyable as possible. We were given 'insider' advice on places to visit. We were voluntarily offered a room change to a more child-friendly one, and were even allowed to store our luggage after our check-out to allow us an extra afternoon (we were due to return in the evening).
The staff was excellent and the location is really great. They don't serve English breakfast.
central location, walking distance from attractions, restaurants, cafe and city center. breakfast terrace on roof beautiful the bathroom and shower were small and not in a good condition, even bad considering the price we paid, no parking