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The check-in was at 16.30! We had to wait for 3 hours! The hotel stuff told us that it was because of the problems with electricity but in fact our rooms were occupied by other guests! One of our friends asked to stay in a cheaper room because he was very tired and couldn't wait anymore for his superior room. Finally he stayed in a standard room but the hotel wanted to charge him the cost of the booked room!
only positive impression... very nice hotel with its own face and special atmosphere... I wish I had had more time for bicycling around..:)
Hotel was clean and the staff were very courteous. The hotel is very well placed to a large Outlet shopping mall.
Absolutely lovely place with excellent service, luxury restaurant and wonderful location.
Absolutey splendid location ,beautiful castel.Green area .Staff very frendly.Room are beautiful and confortable. More variety breakfast
Everything was perfect and as expected to be....
Very nice old-fashioned villa with hearty personnel. The style and look of spacy rooms is awesome. Located in golf area and 10 mins walk from Scrivia outlet though located in country side - almost no areas for walks around
Firstly I was surprised to have been upgraded. It was really nice. The General Manger, Mrs Marina Giuliano of the Hotel was professional,and friendly our dinner was excellent. I would suggest the Hotel La Bolline to friends tha paly Golf.
Very nice hotel, excellent and warm reception.
We like the welcomeness of the place woner as she used to welcome every gust and keep after any service provided and always get the costumers feedback and statisfaction. She is really a great/nice lady No. Everything was good
Good disposition No appropriate for money they ask for accomodation. 3 stars, no more
It is located right next to the Serravalle outlet which is great.
View breacfest could better
hotel is quite and very close to the shopping center,hotel room is big the breakfast is poor. when the hotel restrant is fully booked, it is very hard to find an other place for dinner .
Staff is very kind, parking space excellent, nice bathroom. Noisy aircon/heating, average breakfast, the worst hotel's soap ever :)
location no room service and restaurant was closed
this was not the first time there, I'm ok with the location and the hotel sevices, the breakfast is wonderfull!
The staff was very helpful and kind. The location (after you were able to actually locate it) was good for my purpose of visiting the Serravalle outlet. The hotel was so difficult to find and the address was not the real one. I called and was told I would never be able to find it with my GPS with the given address. 30 minutes spent on finding, with no avail, and finally the hotel had to send someone to pick me and my car up. Then, the heating system would let out a huge factory-level noise every time it's triggered.
Very nice breakfast, clean and modern facilities, and great hosts. Free wireless in rooms would be nice. There was one ethernet cord, but you had to use it in a separate room.
Easy access Parking problem (especially on Sunday), very poor breakfast
Rooms are confortable and the breakfast is simple but good -
Very good location, with a wonderful view on the castle. My room was very clean and fresh. Staff was helpful and friendly.
Good location for shopping. Room`s cleanness. Breakfast could be better!
Breakfast terrace. Kindness of hotel staff. The noise during the night from main town square. No air conditioning
we stayed one night and there was blackout (no electricity) for this period
Nice accurate privately hold hotel in the very centre of old Gavi town. The owner Guliano (I hope the spelling is correct) prepares georgeous espresso or guests! Comfortable beds. If you happen to stay there do not miss an opportunity and visit local restaurant Zenzero that offers traditional ligurian dishes. A bit further from Serravalle than indicated 8 km, but still convenient.
the staff recmmended a local reastrant which was very local and very Italian-- we enjoyed the food very much
There was no airconditioning, while it was blisteringly hot. One tower fan in a room for three. Hotel staff chose not o speak English when I complained, they spoke English till then. do not stay at this hotel
Price, loxation To have shampoo in the room, breakfast
Good position, nice nature area, freindly owners. Best regards to Mario!!!
Studio accommodation ,spotlessly clean, well equiped,good food in the restaurant. Needs better directions, can be a tricky to find. Would reccommed it ! Could do with better directions /sign posting
The mountain view was absolutely wonderful considering the distance from the nearest city (it's less then 10 minutes drive). All the rooms were warm, tidy and well designed. The staff were incredibly nice even though we were quite late for check-in. The area can be a bit foggy night times so it's good to have GPS or a simple map.
Very nice place to stay away from the city. You need to have a car to reach Genova
location Breakfast is mandatory for me in the each hotel.
We enjoyed our stay, our roof was peaceful with a superb view of the countryside. The Hotel owner went out of his way to make us feel welcome, advising us where to eat good food with local wine. Superb would definatly use again.
Nice and quiet stay in a beautiful setting. Friendly welcome. We were traveling through and visiting the designer outlet on the way. The town of Gavi is small but very nice. The larger family rooms upstairs are much nicer than the double rooms on ground floor, even if these are also perfectly ok.
Loved it. Ver authentic Italian. I could walk to the village where my mother was born and the cemetery where my grandparents are. Roads are a challenge but that is what the Italian countryside is like. The roads to get there and gps doesn't get you all the way there