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Clean, modern and stylish rooms At late afternoon check out there were not enough staff on duty to attend to everyones needs
Delicious breakfast, comfortable beds, friendly service Rooms tend to be a little small
Place in the city; practice; reception working 24 hours;Cleanliness and looking of complete hotel; very good value for money; breakfast room should be separat or least issoalted from reception place
Clean, newly furnished. A phone would have been nice.
convenient for station and u-bahn, short walk to Altstadt. Quiet. Friendly, efficient staff. Good breakfast. Exactly what you would expect from a chain hotel in Germany-everything worked. The view over the railway lines from the back bedrooms would be of interest only to railway enthusiasts.
Brand new hotel, nice bathroom and nice interior Nope
Everything. Good location near station. Smart, comfortable room. Good breakfast available. Very helpful staff, English speaking .
should provide water heating facility (for asia client.) alarm clock or morning call service.
Staff are good at speaking english. The room is clean. Because of the good access from central station, I liked the hotel. Free use of wifi! Just a little cold.
Freindly staff, very tasteful decor
Walking distance to major attractions, rooms are clean and neat, service is excellent.
good location only a five minute walk to the main areas, Excellent very helpful staff nice layout with good restaurant and bar Airconditioning in our room was ineffective so had to have a window open which made the room very noisy,
specially the hotel facilities nope
5 star value for 4 star prıce
Excellent beakfast and overall hotel. No tea or coffee in the rooms
25 euro for the breakfast otherwise no chance to get more than a coffee at the bar..................
Location was very good.Really nice room and good breakfast. Thought it was not good that you didn't have tea and coffee making in the room and then nothging in the foyer as well.
Location and gym Cold decor
The hotel is modern, very clean, good facilities and the staff very polite It would be great if it was in the old town, however it is just 5 minutes walking to one of the gates,
Great modern rooms. Fantastic location. Very friendly staff and reception.
Comfortable spacious room with a lot of wardrobes. Wellness center on the roof with nice view on old city
Easy parking. Nice room, with iron.
It is the best hotel I have stayed in for business. The staff were unbelievably helpful, I could read my e-mails in the lobby, print out anything I wanted and they photocoied stuff for me - all at no extra charge. The position was perfect for the IWA show and I couldn't fault anything associated with this hotel. I will definitely stay there again. Absolutely nothing.
The room. Extra fees for parking.
Design The service was definitely not 5 star.
This hotel just works. Extremely friendly staff and hence an oasis in a city which is not over friendly. Great rooms, excellent beds and good bar.
Fast, professional service. Not applicable
Very good location on town The view
The facilities were excellent.The courtesy and friendliness of the staff was immediately obvious.
hotel was lovely, service excellent, location great right across from train station and next to old town, highly recommend
The location was ideal for us to enjoy the old town and then to reach the underground to go to the airport. A very nice hotel bordering on luxury; a very nice stay.
The location to the main railway station for travel/transport, close to the Alt Stadt, and a very comfortable hotel. No comment
Stunning rooms, very spacious. Everything sparkling clean and in perfect working order. The lift isn't particularly practical.
Really close to the old city of Nuremberg, super convenient to explore everything inside the walls and just cross the street to recover into a safe heaven. Plus the quality of the hotel and room just solid. No self park and valet was 21 Euro per day.
Proximity to train station & local sites
location was excellent, staff were very holpful pillows on the bed could have been more supportive
Fantastic service Room was a bit small
A nice central location opposite the main station and a high end hotel. Recommended for busines visits.
Central Hotel easy access, Fine restaurant , staff most pleasant
The staff was excellent. Very courteous and helpful.The location was very convenient to the main train station. Just across the street. Bathrooms were very nice. I stayed in two different rooms and the single bed mattreses in both were awful. Like a hammock. But everything else was great.
Luxurious hotel close to restaurant and train station.
great staff it was quite small but the size was not a problem
Stayed at hotel to attend Christmas Market which was right outside the door. Helpful staff, very nice comfortable room, we had a great visit. No complaints at all.
Location. Only about 15 minute covers the most of showplaces. Really kind hotel staff. Very small shower room. There was a maintenence work for outwer walls, so that I couldn't look outside. There was no information and notice about it.
We were very happy with the hotel and would stay there again if in the city again. The buffet breakfast was the best we have had anywhere.
This was a nice, clean and friendly hotel with a magnificent location. We recommend it especially to those who travel by train, for it is just a short walk from the station. nothing
Hospitality of the hotel staff Few printings in English especially the ones containing information about the room and the hotel
The location is excellent--near the main train station and main attractions. Also, the complementary breakfast was very good.
Very good location and nice hotel staff
Location is excellent ,staffs are cooperative,very nice no complains
The staff was very helpful and friendly. The breakfast was included in the price and very good. The location is just inside the old city walls, less than a 10 minute walk from the Christmas Market. The standard doubles are small, too small to accomodate an extra cot (even though the website says they are available) so it's not good if you are traveling with children. The parking garage isn't at the hotel and a little inconvenient if you have a lot of luggage.
nice hotel staff, great breakfast no
Location was excellent as next to old wall and gate. Breakfast was good. Busy street between wall and hotel, so rooms facing wall can be noisy with mainly foot traffic.
The hotel is modern & the room was a good size. We choose on location but did not know it was in a red light district. Breakfast too expensive. No free wi-fi in rooms
The food and service in the restaurant and at breakfast was excellent
The friendly welcome from all staff. Very good hotel with good value for weekend visit. Computer with internet access on each floor was a bonus.
I asked for a very quiet room, and was proposed a quiet appartment for the same price as a standard room (it was indeed better located). Besides, very central location in the city center - a few minutes away from the old churches, castle, etc. (surprise: it is exactly located inside the "hot" part of Nürnberg)
The customer service was excellent at this hotel. We were treated exceptionally well. The room was spacious, clean & well appointed.
The apartment--it was perfect for a family of 4 and gave us room as well as flexibility for dining in if we wished. Nothing.
Hotel staff was very friendly and helpfull. In my next trip to Nurnberg I will definetly select the same hotel.
Location and room. 1Price per night during Brau Beviale. 2. They charged my credit card 2 months before with no invoice, proforma invoice or any other legall document. I asked by email and phone: nobody cared to answer...
Close to Old Town, great Italian Restaurant 1 block away, nice bar, great "apple fritters" dessert in restarurant at hotel, and nice staff. The shower, it was on the side of the tub, and water got all oer the floor
Walking distance to most attractions, friendly, professional & multilingual staff, great breakfast, good security & parking area, nice room w/full bath/shower twin mattresses pushed together for double bed (seems to be common in European hotels), location is surrounded by MANY "gentlemens" clubs which made my companion a bit uncomfortable at night--no reflection on the excellent hotel or staff though
Great location inside city walls, relatively easy to access
Great location for tourists, helpful staff Difficult to find for tourists, difficult access.
The Hotel was comfortable and conveniently situated. The room was clean and comfortable and the reception staff particularly pleasant and helpful. A big plus was having internet access in the lobby as well as a free 60 min access free daily. There were 32TV channels listed on the room directory, with No. 32 assigned to English speaking CNN. However, when I tried to view this it was also in German and Reception advised there were now no English Channels available. For English speaking visitors there needs to be at least 1 TV channel otherwise the evenings can be quite lonely if (like me) you are an elderly female widow travelling alone.
Good location, directly in the old town. Very friendly staff
Great place to stay inside the old city of Nuremberg. Short walk to town center. Hotel is lovely, room spacious, staff friendly and very accommodating. Included breakfast is outstanding.
The reception staff was excellent. The breakfast was very nice. Room was lovely with a little balcony and wonderful view over the city. Location was perfect. The internet access was not working. Parking was o.k., but a little weird as the cars were in layers on a lift system.
Very convenient to the sites. Reasonably priced. he hotel was clean and the room was spacious.
The friendliness of the hotel staff, the tranquility and the excellent breakfast. Nothing...
good location, excellent breakfast
Excellent location and very comfortable public areas, excellent breakfasts and extremely helpful staff.
Thebreakfasts were excellent as were the staff in the dining room. The room was compact but had everything you need for a few nights stay. The shower was a bit awkward and the there wasn't enough shelf space in the bathroom for toiletries, etc.
Good location for Christmas markets. Up to date but still traditional. Would like tea and coffee facilities in the room.
Good location, within walking distance to most sights in the Old City. A little difficult to find at night, but was well marked when looking during daylight.
great location, extremely clean, helpful staff.
Bright, clean room, great breakfast, perfect location on the edge of the pedestrian zone. But don't use your gps -- be sure to follow the hotel's directions or you'll never be able to drive to it! When they say they have parking garage available, they mean only for sub- compact and sports cars -- our sedan wouldn't fit, and they only have room to park 2 "big" cars. Also, the rooms are stuffy (no air-flow, even in April, summer might be too hot for comfort), and have no shades and so are very bright all night.
EXCELLENT staff, great location good breakfast parking is only available for smaller cars
Good all round and value for money.
Location. Breakfast buffet.
Location to Old Town. Nice warm rooms in winter, excellent breakfast and service. Noisy. Could hear talking & laghing in wee hours, then again during early morning deliveries.
Super servis, kind people and nice rooms
Close location to train station, brand new hotel, Close location to old town, cleanliness of hotel room. Breakfast is extra to room rates.
Clean, modeern close to city center. Poor tv choice
This is a very new hotel (open in Sept.) and ofcourse, very clean with location just next to underground train exit (Opernhaus) where you can take U2 from/to airport. The family room we occupied was pretty large with 1 double bed and 1 bulk-bed but my friend's family room is smaller (so, rooms are not at same size). Free parking and wi-fi are added benefits. Vending machines are available at hotel lobby with good coffee @ Euro 1 only. The breakfast cost Euro 6.90 is just fair, not money value. We only ate once at the hotel and then went out for better choice on the following days.
It was convenient, very new, yet lacked services of the simple kind like enough places to eat or drink something more than just out of a vending machine. Other than that I was very happy thank you. none.
Very good location and nice personnel. Standard double room is tiny but clean. Furnishing substandard, designed to save space. Bathroom clean and functional. Breakfast is cheap and just enough. Good choice to stay in the city for up to 3 days. We got a nonsmoking room, but it smelled of cigarettes a lot.
Clean, good location, breakfast.
We stayed in a family room with my 13 month old daughter. The set up of the family room meant she had a quiet area to sleep and my husband and I could still watch TV.
Clean, inexpensive, Underground station that goes straight to airport is right outside hotel Barely functional, no ammenities, rooms not cleaned until 5pm
Nice attention to detail, well-appointed rooms. We reserved four single rooms for three nights. Our plans changed and we need to leave early. We gave the management more than 24 hours notice, and they still charged us for the third night. Not pleased.
Helpful & friendly staff, good breakfast and a comfortable room
Theme rooms, excellent breakfast buffet. Best situation in Nürenberg.
Friendly, helpful, not cloying service. Excellent breakfast. Comfortable bed. Fixtures and furnishings in the room which were different, but not trying too hard to be arty. Hotel seems ideal for singles and couples, less so for families. Shower makes a mess due to cutaway shower door and mechanism for locking shower head in position (room 32).
The staff are excellent and can't do enough for you. The rooms are unique and quite stunning and the whole experience (even with a nine year old child) is a great pleasure. The hot water at times takes a while to heat up.
Nice atmosphere, friendly and very helpful staff, great location and free internet. Rooms were very comfortable. Had trouble with the pillows, a bit too soft. Also the shower window does not stop water going on the floor.
Location is excellent, the breakfast was very good, the staff very kind. -
Location, breakfast, ambience. Small things slightly let the room down - safe didn't work, shower slow to drain, no bottle opener.
Everything is perfect. We love this hotel.
They upgraded us and made our stay very comfortable and pleasant