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Dirty! Really dirty! I don't know why they got those good revives, I travel a lot, and read reviews before I book my hotels, this one was a totally mistake!
comfort Performing the work of servicing personnel
Free parking. We stayed here because there weren't any rooms free in San Francisco which was our destination. We stayed here for 4 days and overall it was very good. The biggest plus is polite and extremely friendly owner and his son who did us a favor after something went screwed with our reservations. Rooms are fairly clean, and really spacious with a tv inside. I gave max points for location but for Oakland, for San Francisco this location is good only if you have a car. We found some hair on the pillow on the first night. There was always problem with towels, every night we asked for 2 big towels for showering, and got them, but the next morning we would again be given 2 small ones. Got soap only after asking for it. Wireless working a bit, and then not working...
They had great customer service and the rooms were super clean. The bathroom, while clean, could use a bit of a face lift. This isn't necessarily a con, just a suggestion.
The hotel looked a little dingy from the outside, so we were pleasantly surprised when we walked into the room. We got a free upgrade at check in which we were very happy with. The room had free wifi and we could park our car close to the room for free. Staff was friendly and helpful. The hotel is close to the bart station, so it's quick and easy to get to Berkeley. The neighborhood is not too nice, it's not a good place to walk around by yourself after dark and there was some noise outside during the night.
Nothing. I hated my room. The shower curtain had mold and some of the towels were ripped.
The staff were pretty nice. Dirty mattresses. Molded shower curtains. Dirty furniture.
The room , the colors , and the cleaness of the room I didn't like that you could not renew your stay
I didn't care for the third floor.
for trips to san francisco the hotel is very good located - near the highway; the rooms are very nice and clean the location of the hotel is in a dangerous area of oakland (we found out afterwards); someone broke in our rental car (nissan versa 4) and stole our holder for the navigation system .. not very important or expensive but because of the broken window in our car we had a lot of trouble; the hotel stuff didn't help us in any way to solve our problems .. they didn't even gave us the phone number of the police station ...
Super relaxed in the middle of city chaos....thank you
The room was large and had a window seat and a fireplace. the breakfast was great--real scrambled eggs, crispy bacon, sausage and fried potatoes as well as fresh pinapple and all the other usual ammenities. It was a perfect location for visiting my son's family in Rockridge--and easy drive. There weren't enough parking places. The sink was so small with no counter space (though they did provide a little cabinet over the toilet. the double bed was comfortable for one but when my husband arrived we sank in the middle. It would have been nice to have a place to plug in cell phones, etc. on both sides of the bed. A person we know who stayed there complained about having a very small room but we were in the main house and didn't have that problem.
A call from the front desk ten minutes before check-out to remind me when checkout was.
exterior stairs are uneven
The Rose Garden Inn is exactly as advertised on its website: it is a peaceful, quaint "village" style hotel -- a nice place to come home to. It is protected by a security fence and has off-street, complementary (not protected) parking. The staff is super friendly. Our room had a king-size bed and a king-size sofa bed. The furniture is not new, and there was a clothes-iron burn on the carpet -- it was like coming home! You can hear the people in the room above the same way you can hear them when you are home, but we stayed in an expensive hotel in San Francisco last night, and people were yelling in the hallway in the middle of the night -- really, you depend on people to be polite. And you have to relax about it. Coffee in the room, microwave, box fan, luggage rack, fridge, and a gas FIREPLACE! The room was not bright like a Hampton Inn or a Holiday Inn, but it was cozy, low price, spacious, and clean. I come to town frequently to visit my Mom, and I'll be staying here again.
Staff was friendly and helpful during check in. Breakfast was great! Choose this option if you can. Freshly cooked sausage, bacon, and eggs among many other items. They also offered fresh baked cookies midday. Location was close to Oakland where we spent most of our time. Rooms were well kept. Wi-fi was good. Room service was delicious, but pricy (through an outside vendor). A bit confusing to figure out where the main office/concierge was from the parking lot because the inn has many small buildings. I picked the wrong building at first. An arrow sign pointing to the concierge would have been nice. No AC, but there was an operational ceiling fan and open window are enough to cool the room. 2 small parking lots on either side of the property. Thankfully, we always found a spot.
A great introduction to the Berkeley scene for my grandson from the East Coast to check out my Alma Mater. An unexpected upgrade to the suite on the top floor added a special sparkle to the occasion. Walking distance to the campus was a great convenience, and several choices of nearby unusual restaurants made us wish we could have stayed longer. The layout of the breakfast area was a bit confusing; it took a while to figure out what was available and we came at a rather popular and congested time.
I really loved the place. It's quaint and gorgeous and a very serene setting. I was doing business at UC Berkeley and was able to walk from to the university. It is not as sterile as other hotels and has a lot of character. The rooms are a little small but were fine for what I was looking for. The price was right and it is overall a very pleasant place to stay. If I ever venture back into Berkeley I already know where I'm staying. I didn't have a microwave or refrigerator in my room but I had access to a microwave in the lobby and was able to keep my beer cold with ice.
Like staying in an old Victorian home. Surrounded by tended gardens , with a courtyard and airy breakfast room. My room had an old-fashioned appearance and a gas fireplace. Staff was very friendly and accommodating. location is great, a short walk from UC Berkeley. Parking was a bit tight. My bathroom could have used an upgrade, but worked well.
The staff is friendly, welcoming, laid back, and very gracious. Our room (the Honeymoon Suite, I believe) was enormous and had some charm. It's great to be walking distance from campus, and to have offstreet parking (although we had to use street parking overnight 2 of our 4 nights at the Rose Garden Inn). Breakfast is very good -- although there's no change day-to-day, so it gets a little boring if you're staying multiple days. The Rose Garden Inn is quirky & seems a little bit down on its heels. There was dust under the sink (which is in the room, not in the bathroom -- not even close to it) and there are places in & around the tub where the plaster suggests water leaks. Worse yet, untold thousands of gallons of water are wasted because the faucet & shower aren't water-conserving and the water just gushes out. And the difficulty sending a fax proved to be a problem for me. Our 3rd floor room was lovely, but too hot to spend much time in the bedroom during the day and early evening. The ceilings are high, so it would have been a challenge for some guests to negotiate the multiple flights of stairs to the third floor. The staff is lovely -- but, that said, the fax I sent myself (twice) finally arrived 2 days after I'd sent it; this should be an easy fix, but I'm not certain it will be. I'd stay here again, but it wouldn't necessarily be my first choice.
Easy access It definitely was a weekly. Walls are thin. Coffe not good, no cream n sugar in the room. We had small children. I called when booking the room. The FD agent said he'd put us by each other and when I checked in that was not the case. We delt. It was only for 2 nights. Pool looked dirty I didng let the kids swim.
My plane got in to SFO at 12:30. I got a voicemail that lobby was closed and keys at bar. Went there and bar was closed and there was no note and no one there. Not even a night watchman which seems unsafe. Had to drive around and find another hotel at 2am. Never got refund.