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Restaurant excellent, good clean rooms
Friendly staff; comfortable room; excellent restaurant downstairs; good breakfasts; great value for money. We were there in September when temps were cooling down; the windows are doubled for insulation. On a really hot day I'm not sure the window alone would provide enough relief; if I were staying there in July or August, I'd ask if the hotel could provide an electric fan.
A perfectly clean room and a very friendly staff; food in the hotel's restaurant There is no lift (not really a problem but one must be aware)
Great service up front, friendly staff, very clean quiet location with easy access to town.
Breakfast buffet was excellent; restaurant outstanding. quiet location close to bus terminal and town center.
Clean ,tidy and welcoming.
quiet room Two high floors up
easy walk into town centre, quiet location, secure parking, friendly staff , good hotel restaurant - Austrian style, of course. this is for information but there is no lift which some people may need, but ground floor rooms are available
Nice restaurant. Good service.
Had a nice basement, cave like resturant, near downtown Refused to mail letters, 2 floor is up 4 flights, no elevator, parking behind is not convenient for bringing in luggage. overpriced, to high for quality
Hotel is right downtown and easy access to all of the historical parts of Bautzen. It was very clean, parking was inexpensive and right next to the hotel. Breakfast was included and was a very, very good assortment. Nothing bad about it - if I had to so anything I would say that there were lots of smokers staying there who congregated at the front entrance and one had to walk through a large blue haze whenever coming or going.
Excellent location near old town. and pedestrian zone. Excellent facilities. Extra fee for both parking and breakfast.
exactly what i was looking for restaurant menu not have a large choose of meal.
Good location. Friendly staff As regards cleanliness of the room they really need to get their feather dusters out as there were a lot of cobwebs complete with spiders in the room.Breakfast was disappointing Aas there was no hot option. Strange old fashioned non-key locks that I think were ddr era and needed a bit of fiddling to open
Very nice Location Terrible music at the breakfast Room
comfortably silence in the hotel nothing
Excellent evening meals. Staff very pleasant & helpful. Quiet room. Wines on the expensive side. Breakfast buffet of good standard, but not refilled often enough.
The Schlosshotel Althoernitz was a excellent value for the money. The hotel restaurant is a hidden gem well worth visiting, frequently. They have a limited, but excellent wine list. The chef takes real care in serving his people. I found the staff at the hotel to be very friendly and helpful. There was always a smile available to you from the staff. Our room in the new section of the hotel was clean and quiet, one of the quietest hotel room I have encountered in my travels.
Staff were very friendly and helpful. The hotel appeared to be newly completed but retains the old charm externally. Breakfast was excellent and being close to the 'Altensack' bar was a bonus as I had visited when in Zittau previously and the beer and food is excellent.
Its central location, the cost and the comfort I like to eat at hotels at which I stay. The restaurant food was not very good.
Great location. The staff were exceptionally helpful and worked hard to make our stay pleasant.
The hotel is well situated for the centre of town, with good sized clean rooms, our room overlooked the square. We had an enjoyable stay Monday is ruhetag and as a consequence there are no staff on duty. People arriving on a Monday who do not speak German will find it difficult to understand the instuctions to collect the key from the restaurant across the square. Hotel does not accept credit cards, only bank cards, but cash is quite easy to obtain nearby in banking hours
restaurant/breakfast/convenient location for narrow gauge railway need more pillows/bed clothing
The hotel was a new or refurbished site and was in excellent order throughout. The staff were very helpful and breakfast was good.
Nice hotel with lots of character.The room was clean and very comfortable while the restaurant/bar area offered good service and very decent food
Exellent! Never before we forgot we´re just staying at a hotel. Very soon we felt like beeing at home in this castle with its very friendly staff.
This is a perfect place for a romantic stay. The palace is beautifully restored and located in a peaceful garden. An excellent cuisine! The quality of the service and helpfulness of the staff are truely outstanding!
This has to be the most friendliest hotel we have ever stayed in. We arrived late after dinner but the owner cooked us the best pork dinner and sat in the garden chatting to us. Excellent.
nice restaurant and wine better light over the sink in my bathroom (hard ro shave the face)
They are an amzing family who give you a really warm welcome
Spacious accommodation, good food and friendly staff. Difficult to find the hotel at the first/second/third attempt because the entrance to the site is on a hazardous road junction and there was no obvious sign for the hotel. There is no lift which caused difficulties for my wife who is registered disabled.
Friendly staff Diffficult to find, tucked in group of buildings in a large plaza, not on a street
Mooie ruime kamer, goed en netjes ingericht. Zeer vriendelijk en behulpzaam personeel. zeer goed eten en ontbijt. Gratis parkeren direkt voor de deur
Very nice staff, family room was perfect for our size family of five which is very rare in europe. Would recommend to anyone.
Breakfast was good, hotel quiet and bathroom clean and quite comfort. Beds impossible: no elasticity at all. Location uncomfortable: no public transportation in the evening during weekends. No lift (room in the 3rd floor, ground floor included). Entrance hall was full of bikes!
Very clean, large room, good shower, free parking No elevator and reception was in the restaurant which was a little strange
they do everything right, location in the middle of the city with convenient garage parking, wonderful breakfast
Courteous and Smiling Employees. N/A
The town of Zittau is very nice & very well placed for a number of activities No
clean nice renovated hotel