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The reception staff were very helpful and courteous. My wife was taken ill and they helped to get help as my German was insufficient. I had trouble connecting to the lobby WiFi with my Mac Book. This took me 30 minuted to sort out with the reception help. In the room there was no problem.
good location, reasonable price extra money for breakfast
Quality of the room compared to the price (very good), friendly staff, great cocktails!
Quiet and comfortable. Great breakfast and convenient location.
Comfortable bed plus convenient location and decent breakfast...
I attended to the famous iranian signer GOOGOOSH So comfortable
I think the best part of my stay was the friendliness of the hotel staff. In addition, the buffet breakfast was very good. I thought that the price for parking was fairly expensive. A possible suggestion is to maybe have a parking pass for hotel guests that are staying more than one night.
this hotel needs parking
Could not connect to wifi
The food was super!, Very nice bar, with good barman and they have a huge collection of whisky
kind staff, proper
It's convenience to the Centro,tram station and the healthy breakfasts!
Food - both dinner and breakfast were excellent
We went to Koenig-Pilsener-Arena and attended On a Dark Winter's Night concert / festival. The business in the breakfast area, it's neither very inviting, nor well organized.
the bar and breakfast
My room was clean and spacious, the staff was friendly and helpful.
Service oriented hotel staff - gave us a bigger room seeing that we are travelling with a young child. Spacious and clean room.
Great location , healthy breakfast, helpful staff. Bedroom was too warm.
Price is very convenient, location is excellent for theater and for the shopping mall close by. Very easy to reach with public transport from the main train station I would have liked a little bit more light in the room (no light on the ceiling where the bed is, it was a little dark at night)
the friendliness of the staff and the location.Plus the quality of the breakfast buffet everything was good
the Shower and beds
Location and style of room.
free wlan internet (unfortunately it did not work properly)
Excellent rooms, very well laid out. Hotel staff very friendly and helpful.
Friendly staff, a very nice breakfast buffet, by car 3 minutes away from CentrO and 25 minutes away from Moviepark Germany.The hotel itself lies in a kind of boring area, a buisnesspark
they offered a wide range of choises for breakfast
modern and comfortable price of breakfast
I was very impressed with the quality of the hotel, the helpfullness of the staff, the location, and most of all the price. Great experience!!
The hotel seemed to be quite new. Both bed room and bath room were very modern. It's close to Centro. Though we didn't have a breakfast, it looked good. My credit card had a problem but Booking.com didn't alert when I booked. The hotel couldn't charge in advance thus I was almost charged quite expensive normal price. It would be nice if the system tells me that credit card is not valid when I booked.
Location to the areana and shopping center were perfect - only a 10-15min walk. Lobby was smeled like smoke in the evening, and lingered to the breakfast room in the morning.
Parking at the back of the hotel. Nice and clean bathroom. The double room is very, very small. The old-fashioned windows open in such way you can't use the blinds - so you have to decide, air or light. Noise was incredible, the bus stop directly under the window. Extremely hot room, no sleep at all. Small beds. Nothing interesting in the street of the hotel. Breakfast not included in the room price. Bad, bad, bad experience.
room conditions, parking facilities, brekfast, location no
the location is not good, little far from city, but just at a intersection of 2 noise road, all most all the rooms are on the face of the road where there are cars passed by every 5 sec. Talked with the reception, no room can change, the attitude is like 135€ for a standard room is like this, moreover they said there was expoisition, not possible to find another room somewhere else, It make you feel bad that 135€ per night you are lucky, even if they know the room is not able for sleep. what ever the price and room, a hotel room is for the man to have good rest in the night, if this fonction can not be garrenti, why we dont sleep in the street or in the car. and the old forniture, couloire and the servise are far from a 4 stars.
The room and the resturante
Booked hotel because of family room & could sleep four, price was good for three nights & was close to everything we needed to get to.Very good breakfast / dinning area upstairs, had breakfast only the once during the stay, food was very good with selection of cereals, bacon & eggs, fruit, cold meats & cheese etc. Pub on ground floor, so you can get back & have a drink in the evening, they do small menu for food. Our room was a family room, pull-out sofa bed which would sleep 2 & one double bed, TV, mini bar, en-suite. The room was clean if only a little dated in its appearance, looks like they are doing up rooms in stages. Very helpful staff, who spoke english, also close by car to movie park germany, ski center bottrop & centro shopping dated room decor & furniture, bathrooms need re-vamp.
free shuttle, assistance and breakfast Old furnitures
The layout and space available in the family room was excellent. The bathroom and shower were extremely clean.
The bar and the bowing alley ! The otel has a free schuttle bus to Mivie Park, but we didn't realise it would be better to bok in advance. On our first day we had to wait until 11:30 for the first free seats.
very confortable, big room. high price because of Medica Fair in Dusseldorf
service of staff breakfast was good, but dinerfood not so good
Large room well equiped The hotel seems a little old.
Staff always kind and helpful. Clean and large room and bathroom (with a useful equipped mini kitchen). Huge and excellent breakfast served till 12 in the week end. Proximity to the centre. Calm. We would definitely come back!
Great Price No proper kettle. (Just very slow coffee maker)
That the hotel has an own parking space. It was near the centre and my first impression that the staff could speak english. We hope that this language will improves more german people. And to internet without to be charge for is what more hotels must do. Our room was on the streetside. To crowdy and the shower has to replaced in room 106. To shower you have to hold this in your hand. Also the cabin can be replaced.
Reception personnel very helpful
Rooms were large. Bus stop was very convenient/close. Train station was a pleasant walking distance.
We had an appartment for 3 persons an my daughter had her own room, we didn't expect that
The staff was very kind and smily. The food was not very good in the evening and always the same.
Very modern and clean hotel. Excellent location for the CentrO shopping centre and entertainment.
silence, convenient location (close to Promenade street with restaurants). 40 minutes to Messe Dusseldorf (by car) poor breakfast, no hair-drier and mini-bar in the room, no umbrellas on reception desk. I've booked single room, but they gave me family room (4 beds) - less space.
New hotel, clean rooms, free internet. Not easy to find way to parking. Not enough place in parking.
How close it was to all the local amenities Never saw any reception staff, had to do automated check in.
Extremely clean facilities. Small, but new and well furnished. Great set prices and minimal staffing make this a place we'll go back to. Also, pet friendly!.. Rooms a little on the cramped side, but did not detract from overall stay.
Hotel facility is new and clean. Desk staff were helpful and breakfast was good. Highly recommended accommadation and should be 4 star. Family room was a little small although this wasn't a problem overall.
The location was good for my needs. There were good restaurants nearby. Air-conditioning was a pleasant surprise.
Good location (close to the Centro), friendly staff, great value for the price.
Very close to a shoping centre, and the prominade with many restaurants.
Handy for Centro (Shopping, Restaurants, entertainment). 30 minutes from Movie Park. Free WiFi. Good Breakfast. Modern, clean, functional hotel.
We got a suite insted of a room for the same price!
Everything was of a very high standard and in very good locaion which was ideal for our stay (The Essen Motorshow). The staff were very helpful, the food was very good and we look forward to booking again next year for a larger party. There was one thing.... There is not enough seating in the bar!!
Comfortable, clean , modern, good breakfast. I missed a health spa. I had a small break and wanted to have a massage but could not get it because I needed a 2 hour booking.
Friendly welcome from the staff. I stayed over in a superior room which was comfy, modern and clean. Very good hotel. No free wifi internet access
Hotel was nice and clean, breakfast was decent.
Breakfast and restaurant is better than you can expect.
The staff (at front desk, bar, restaurant) was very friendly and helpful, accomodating and competent. The open showers; the water spills on bathroom floor. Missed an exercise room.
The location was very good near to the centre; I like especially the good breakfast. I would have needed another pillow, but there were no extras available.
the friendliness and helpfulness of the staff. the cleanliness of the hotel. no
It is close to the rail station and Oberhausen centre. The owner was very gentle. Internet access excelent. Breakfast good. Good room price.
Friendly, helpful and informative staff.
Really good location, easy to get to the Messe by train which was a 10 minute walk away. Excellent value for money and a really comfortable apartment. Good menu for dinner.
Friendly welcome and staff - one of the best free wi-fi connections I have experienced in any hotel.
Good size room, very fast internet (by far the fastest hotel internet I've ever used), comfortable bed, good shower. Good value for money. The smell in the corridors wasn't great, but it didn't filter through to my room.
The management staff was very friendly and helpful. They were service oriented toward the customer. They were excellent with the dogs and it was a very good and enjoyable stay. Because of the street side location, opening the windows for fresh air meant a lot more noise, but with the windows closed it was nice and quiet.
the breakfast is warm and good foods, enjoy the bath facility a bit old and small
The room was a good size, the hotel was very peaceful and the staff were friendly and helpful. The hotel was good value. We didn't particularly enjoy the breakfast
Family atmosfere Non smoking hotel
Good location near the railway station and the city CENTRE.Also a resturant with a resonable choice of meals
The staff and mangement were terrific.
We visited the moviepark. No
The in-house restaurant served delicious food, and the breakfast was nice. The staff was friendly and the room was quite spacious despite some older furniture. The shower was excellent. Parking was a bit difficult, but free.
Relatively good location for attending fair in Essen. If I would have rented the car, it would have been very convenient. I will write a positive review for www.traveladvisor.com.
staff very helpful The room was very hot and I did not get a good nights sleep room 212
Friendly staff. Lovely beer garden and good food at resonable price. large room. Enjoyable stay at this hotel. Lack of coffee and tea making facilities.Another minor point, but was quickly rectified by the hotel staff. Third bed for my daughter was not set up.
Nothing. The hotel did not have the room I booked (a family room for 2 adults 2 chilldren) We had to sleep in a room with 2 single beds and a campbed. My wife sleep ok I and our children did not sleep the kids where in one single bed together. The only good thing was the fact it was for one night only. Also there was a strong smell in the hallway it was a strong smell of cheese gone off with the hint of cigar smoke. also we booked a none smoking room a yes it was a smelly smoked up room.
We were very pleased with the hotel. The room was very nice-good size, twin beds, clean. The restaurant/bar was comfortable, and the food was good. There were several gatherings going on at the hotel, which made it somewhat confusing. Only a few blocks from the O Center Mall. Nice walk. Friendly staff. Noise outside the hotel kept us awake most of the night. People were under our window all night yelling and talking loud. Very disturbing....Maybe a room away from the front of the hotel would be better.
Quietness and spatiousness of the room. WLAN did not work and the staff could not help.
There was a good atmosphere, the staff were all friendly. There was plenty to eat at breakfast. The rooms were always cleaned to a very good standard. N/A
Lack of breakfast included in the cost. This is the first time I have stayed in a hotel in Germany and breakfast was at an additional cost.
A one day visit of "Gasometer"
Excellent room, very clean and nice. Very good wi-fi connection. Yes, breakfast is too expensive.
Good location near railway station and city center.Friendly staff. Nice, very clean bathroom. I liked the free internet.
The food in the restaurant was excellent and also the service in the restaurant was excellent. Last but not least there was free internet.
Small room, yet good equipped. I caught a really interesting offer: good value for money. Nice and not expensive restaurant in the hotel, open in the late evening. Not so far by car from Skydiving tunnel in Bottrop (absolutely a smart solution if you need to get there in the next early morning). Smell of smoke everywhere; really hot on summer without air conditioning; expensive breakfast.
Good central position; 10 minutes walk from (ICE) railway station and bus terminals. 8-10 euro taxi ride to Centro shopping centre. Good breakfast service and excellent restaurant menu (closed Sunday !). Quiet area at night. Shower temperature oscillates between too cold and too hot.
helpful receptionist smell of smoking public
The hotel was situated very close to the train, tram and bus stations. It was very clean, the food was excellent, and the staff were friendly and helpful. All in all it was very good value for money. We would stay here again. We had to leave a day early due to a family crisis at home, and were a little disappointed that we were charged for the night even though we had left by 12.30 lunch time.
The garden and the silence Hotel rooms are not according to my expectations
Nice old-fashioned castle with excellent restaurant At this level of room prices the continental breakfast with additional billing for all extras is petty
The service was excellent, everything you might need or want catered for and the staff were not 'in your face' but making you feel very much at home. Any little problems were resolved quickly and without fuss. The food was wonderful and again, any requests were fulfilled quickly and with no trouble. Staff very friendly and knowledgeable. Most definitely hotel to return to, especially to celebrate special occassions. There is a babysitting service available (extra cost) but unfortunately we were not aware of this in advance otherwise we would have taken our little one too.
excellent and comfortable hotel They did not anounce in advance that their top restaurant was closed for holiday reasons.Only their brasserie:" In der Remise "was open.
Near the exibition center, park, and the underground station.
Very Clean....and Quiet It's far from everything!
The cleanliness and comfort of the hotel was second to none. The facilities sauna ect where of a very high standard and all the staff throughout the hotel where very kind well mannered and helpful. Nothing
Location was ideal for business and for available restaurants and shops. Also easy access to the train there was an event at the Messe that was loud and lasted until 6 AM
Furniture style The attitude of one receptionist girl
The location to the Messe and the size of the rooms, especially the shower. The front desk staff gave us some bad information upon arrival. Also, there were very few US outlet adapters available.
fantastic friendly staff, so clean hotel nohing
The location is ideal if you have come to visit the next door exhibition halls. Over all staff was polite and help ful just a five minute walk and you can stroll through shopping street with variety of products.
internet is not good
Buffet breakfast was excellent, much better than some more expensive hotels I have stayed in. Rooms were clean. Overall a good experience.
Cleanliness of the room, design, comfortable beds, convenient location, good breakfast Staff checking the mini-bar when the guests are in the room
additional pay for parking; payment for parking only possible with cash
Verry noisy room
friendly staff, great breakfast, spacious rooms, excellent beds traffic noise when opening windows
Helpfulness of staff My colleagues and I all had front rooms overlooking the main road and found the traffic noise very very disturbing all night
very smart and efficient staff and a beautiful modern hotel and excellent breakfast buffet
Noisy street right in front of the hotel.
Ideally located to access city and businesses in the area, parking the superior room did not have bathrobe nor slippers, I was given a single room in spite of having booked a double room. As a result there was only one duvet and felt cold during the night.
central location On the website, it said there was free internet, which turned out not to be true. After i pointed this out, they changed the web information. Otherwise
not very good service at the restaurant, refused to serve us at 9.30 while it was supposed to be open till 10.00
Great Location, I was attending a fair at Dusseldorf and this provided an excellent base to attend the fair. Very close to the station. Also close to the walking street with plenty of restaurants and shops close by. Would suggest that keep a water kettle in every room. Thats standard now days.
Staff were efficient and welcoming. Breakfast was excellent. Rooms were light, spacious and airy. Beds were comfortable we were not allowed to use the breakfast area to play games. As a hotel accommodating people during the world's largest games expo this was a serious problem and led to many people shunning the hotel in the evenings to go to (e.g.) the Ibis down the road which did allow this. My room was not cleaned at all one day, despite a 'please make up this room' notice left on door handle.
Excellent location. The room has all the facilities as expected. Breakfast is excluded.
comfortable bed, close to shopping area and main train station wi fi reception in upper floor was too weak to make a connection, 15 EUR charge for breakfast, per day
Closeness of Main railway statio, center of the city, very nice and friendly staff, clean and comfort room. All in all very good
Limited hotel car parking area.
Excellent location, close to the train station/metro, shopping, cafes/restaurants. Good breakfast. Clean. Friendly staff.
Proximity to train station Unfortunately the promximity to the train station which had a lot of undesirables arount it in the evening.
There is no gym
spacious room Tv is not big enough, carpet is a little old, should offer different type of pillows
Very good, clean and quiet place for the night, and not far away from Duesseldorf, where the fair K2007 was held at. hotel parking.
Located conveniently near railway station and city center. Shopping street is just across the corner. Very clean room.
the staffs was effective.
The family room was very spacious and even had a small seperate room for our kids. The beds were comfortable with great, fluffy duvets. The bathroom was spacious with a large double sink. The breakfast was delicious with a large selection to choose from.
Very helpful and friendly staff comfortable rooms. Very noisy in the early hours think must be night club near. also thought the breakfast was expensive
Desing and quality were really excellent. The room was confortable and a very good price/quality rapport. Very close to teh city center.
All was exelent. Would have no hesitation in recommending this hotel to anyone.
Very central and nearby to location of seminar.
the hotel has a good location and the staff is very friendly and helpful. the buffet breakfast is really delicious. the room was spacious, but the fortuniture a little old fashioned.
room space, cleaness, location, good breakfast buffet a bit old style but ok
The staff was very friendly and accomodating. The hotel is very nice, inside and out.