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We booked a room with a bath. This was also on the confirmation. When we arrived they said they didn't have rooms with a bath.
One very friendly and helpful Receptionist when we arrived on Friday evening, 4th July 2008. The Hotel location was peaceful and parking was free of charge The breakfast was very poor, the standard room that we booked was very small and stuffy. Fortunately the kind receptionist took pity and allocated us a larger room. However, the shower leaked, the Wardrobe was not large enough and also the Television was too small.
very nice room, good price quite far from center
The location The reception closed very early
the brekfast was very good no dinner, no reception personel
food condition is not good
Comfortable beds, Friendly staff, Comfortable rooms Using the internet and phoning South Africa was a bit expensive
The rooms were immaculately clean, and the staff very friendly. The Hotel backs up to an amazing garden where children can run about and play. It is conveniently located to various sights in the region - Movie Park, Cologne, Schloss Beck. I also was very appreciative of the off street parking! I was initially offput by the location. My room was on the road side - it is on a main, busy road, and the traffic was a bit annoying, but it did drop off about 10pm. We were too tired at the end of the fun filled days to even care about the traffic noise.
Hotel and rooms were attractive, It was quiet and in a nice location. Footpath led to a nice little park with pond and playground. Staff was helpful and pleasant, although they did not speak English, they were most accomodating. Breakfast buffet was very nice. Plentiful options and excellent quality.
Comfortable and with good food. Good location for an overnight stop en-route elsewhere.
Managements friendliness although they didn`t speak English. Food was of excellent quality & quantity. we could find nothing wrong & would love to stay again
I liked during my stay in this hotel am Schloss Borbeck in special the it , the room and the hotel staff
This was our second visit, & we would stay again.Although the staff don`t speak English we found them very helpful. We arrived late in the evening & found the bar & restuarant nearly full with visitors, many of whom were smoking, however, when we came down for breakfast the next morning the whole area was spotlessly clean & not a smell of smoke anywhere. The food & service were excellent. Everywhere was to a very high level of cleanliness. This Hotel is central for shops & the railway station, with just a ten minute train ride to the centre of Essen.