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Location, decor, spa Parking is a problem. I scratched my car in the very narrow car park (Coop). Be careful.
Superb hotel, fantastic staff, excellent rooms, very clean, fantastic view, everything was perfect
Situation. Friendliness and helpfulness of staff. Decor and facilities. Breakfasts. Parking arrangements. Musak in public areas. Suggest economies in use of linen particularly towels and to save resources.
Comfortable hotel with nice panorama parking is too small
The facilities The parking lote
Frindliness of staff incredibly good. Real nice with our baby as well. Spa nice/new/airy. We felt truely comfortable! Heating didnt work properly - rooms were a little cold.
Great place to relax after sight seeing the Alps! Excellent place to relax. The location is more suited for winter skiing. Out of season the rest of the town is mainly closed. It is a little bit far out if the way if you are interested in seeing the sights of Switzerland. Saying that, it's a great place to go and relax and get away from it all.
Great location, wonderful spa. The hillside rooms are a bit loud when there is traffic outside, but fortunately the traffic is quite low.
Words cannot describe the amazing experience we had at the Cambrian, the place is great, clean, peaceful, with lots and lots of entertainment activities along with the great spa, pools and the mountain spectacular views..the staff are very friendly and helpful they make you feel at home..I can say it is one of the best hotels I've ever stayed at The parking area
Stayed for a weekend - fabulous location - Great hotel with excellent furniture and equipments.
The Hotel staff are very polite and responsivness. The food is great and the Spa services are fantastic 1) No Air Conditions in room 2) Mosquitos from the lake 3) The Area is so dead after 7:00 pm
Wellness/Spa area was magnificent and so was the location. Dinner was great and breakfast was good. The ambiance in and around the hotel was calm and peacefull. A lot of free activities. The Niederhorn room is a very small room. The facilities in the room were poor. Only 15 TV-channels which were mostly in German, all other TV+internet services had to be paid.
The Wellness & Spa very nice and the room with the balcony with the beautiful vieuw also. We also had a very nice dinner and the breakfast buffet was great! The people which served the dinner meal was not so friendly .
Very well run hotel with excellent staff None
the hotel itsself not in Gstaad
A Hotel we know and can recommend with friendly staff and many ammenities
pools very old fashioned
excellent welcome and service in the hotel. very good all round for a relaxing and healthy break. TV in room in a cupboard that cannot be seen from the bed!!
Excellent location and quietness. The room originally assigned did not meet our expections (too small, matrimonial bed, no balcony); by far too expensive for the value. Following our complains we got a higher standard room that was ok.
Location, as I was using it for business I believe wireless interconnection should be free and part of the service
Excellent central location. Nice rooms, modern design, elegant. The bathroom being almost see-through. It looks fantastic but its not very practical. I'm sure this is fine for married couples, but for the non-married, or if you are friends sharing a room there is a privacy barrier that is missing.
Location and uniqueness of design of rooms. Friendliness of staff. Relaxd atmosphere. Improvement in garden area. Opportunity for cooked breakfast. More efficient air conditioning.
Possibiliy to eat breakfast outside along the riverfront. Location of hotel is great. we had a room with a "Grandlit". Room a bit too small for two people.
reserved a superior double room, got the suite 218 with approx. 60 sqm! 4 stars is maybe overrated: few personal, no mini-bar in bedroom...
Location on river. The continuous river noise, complained about by some other reviewers, was definitely noticeable in my room, but to me it was "white noise" very similar to an air conditioner, and I didn't mind it. In fact, it probably helped to drown out other, more irregular noises that I would have been bothered by.
Striking, central riverside location - noise of rushing water far better than that from the Saturday night crowds which were a safe distance away. The single room had too much furniture and was a bit bleak with the basic 60s-retro design. More self-service at Sunday breakfast, including drinks, than I would have expected in a four-star hotel.
Very good situation on the river in the city center Small rooms with the nearly transparent (!) bathroom occupying 1/3 of the room, small beds (called "Queensize"?!), no minibar, no place for the luggage and clothes, parody of the closet, no place to hang towels in the bathroom. Uncomfortable underground parking having no access to the hotel. "Fourstar hotel with twostar equipment and services."
Everything was fantastic, the reception, the welcome drink,the piscine, the room itself, the breakfast,etc.
Excellent staff service, luxurious rooms and a great location. Saunas in the spa were excellent. Went to the Spa and was given a list of treatments to look through and select. Surprisingly when we tried to book a treatment we were told there was nothing available! Dissapointing when you are booking a spa break. Agree we should have perhaps booked treatments before we went however, we would have assumed there to have been some treatments available.
Everything. It was March, 8 and we asked the concierge to deliver flowers and he was able to do it in the early morning. Breakfast is very good. Hotel is renoovated and very clean.
Location, staff, service, cleanleniss.
the shower is not good
courtesy of staff atention to details helpfulness defective shower head in room 201
Fabulous service from all departments. The hotel is immaculate and extremely comfortable.Worth every franc. Nothing
lovely hotel, great spa and pool, all minbar beverages included in room - nice touch, it is expesnive but expected value for money for the cost, breakfast should have been better, more 4 star vs 5 star
comfortable, stylish and luxurious. room was hot no airconditioning
Lovely & luxurious hotel set in a beautiful garden full of lavender. The staff couldn't have been nicer or more professional . The piano bar man David was most entertaining and nice. The infinity pool with the view of the mountains and spa with all the different steam baths were wonderful and relaxing as were the treatments they offer. Was an excellent stay.
Good location, friendly & efficient staff air conditioning would be good
Excellent hotel, with probably the best value for money for amenities I have come across for a while. Staff were very pleasant and helpful.
Good service, very clean, superb location in city centre, right next to the river and many cafes and restaurants. Very close to the train station. Only one pillow and far too soft.
Location was good, near the center of town. Unfortunately, some of the rooms face directly to one of the towns courtyards, which is very noisy late into the evening and early morning.
Central location in nicer, old area of the town. Room overlooked the town hall square.
pleasant staff....good food ...clean room std double room bit on small side but good
the hotel is good in general and centrally located. The environment is noisy at night.
The staff was very friendly and the room is really nice. I enjoyed and felt nearly like home..... The bed was very confortable... Not really the hotel, but I slept on a Friday night and got waken up at 7am by the people preparing the market just outside my room... was kind of annoying, since I went to bed at around 2.
Location and exterior Missing tea-making equipment in the room
It's a beautiful hotel and we stayed in a very big and comfortable room with a great view. The staff is very friendly and professional, breakfast was delicious and plentiful and the spa area very modern. We appreciated mindful things such a free drinks in the mini bar and fruit baskets on the hotel floors. There a two fancy restaurants in the hotel, in addition we would have liked a more informal place with traditional Swiss fare.
Extremely beautiful hotel, and amazing sauna/spa, and hot outdoor pool. We had a beautiful morning view of the mountains and trees that surrounded the hotel. Words cannot describe the beauty of the panoramic views here. The morning breakfast buffet was very good, and had many choices that you can chose from. Very romantic place! The restaurant and bar was very nice, and classy. But it was a bit over prices for what your got to eat, but we were told that is normal in Switzerland.
excellent views,spa and hot spring pool,very good restaurants,very good facilities,well maintained,excellent service,very friendly and helpfull staff. Very good position for day trip trecking,nearby mountain trails.
Quiet location, spa facilities. No welcome aperitif.
The Lenkerhof is one of the world's best. The service is outstanding and the resort and surrounding area are absolutely spectacular. A must-stay for luxury in the Alps.
General hotel facilities were very nice and the pool, saunas and spar were all included. Nice little extra as you arrive as well as the mini bar being included. The room we had was out of date and didn't fit the rest of the hotel as afr as style is concerned. No tea & coffee facilities in the room.
the service and cleanliness the price of the laundry
Good location, quite Had to pay for internet access, it should be free
Staff at the reception more than very helpfull (Barbara), nice driver. Large room with a fantastic balcony and view poor kitchen and poor service in the restaurant. Restaurants in Gstaad give better value for money. Breakfast ok
Friendly and relaxing atmosphere
spacious room and quietness, quality of breakfasts
The environment - mountains, countryside, cows! The bed was not very comfortable.
Very friendly hotel with great staff. The owner came to see us at breakfast and was very helpful.
Great rooms, excellent service; fabulous meals in the hotel restaurant. WiFi was not free.
Impeccable hotel staff and facilities and although expensive the experience was worth it Nothing
Atmosphere, cleanliness, confort and location. Staff is the best. I find the restaurant good but not in line with the hotel. I mean staff excellent but it is not a gourmet restaurant. It is a typical grand hotel restaurant and in my opinion they need at least another restaurant smaller and michelin stars food.
the staff was very helpful. bent over backwards to help us out. can't say enough about their service. very clean. comfortable. unlimited, multi computer, internet use. great food. an excellent hotel. a bit pricey, but that price is pretty standard in that town.
Only the staff mare so friendly Room size are very small and it is not good for two person at the room
It was worth to stay at the hotel, the view from the hotel is amazing, hotel is clean, service is perfect and the staff is very freindly. The spa and gym area are excellent. According to hotel standards, bed's mattress can be better.
Hammam and spa itself was great.The food was also good. 1) Despite the fact that it is in Switzerland, tips were expected for every service and I was not used to this. When I travel in developing countries, I always give one dollar note, and giving a coin as tips for me was rather embarrassing but in Switzerland, note starts only with 10chf. I felt lots of pressures from hotel staff about this, and this made my stay rather uncomfortable. Probably it could have been better had I known from the beginning and planned as such. 2) Hand treatment and manicure was awfully expensive. I get more than twice in terms of both quality and quantity in half the price in Geneva.
The hotel is modern, clean, excellent food and welcoming staff. Great views of the Alps from the balcony. The name. Dont be fooled by the name "Single". If you are not single, its ok to stay here! Initially I was put off booking this hotel for my wife and I holiday in the Alps, for fear of the hotel being full of singles, like a Singles bar, or club or something a little weird. However, this hotel is terrific! It was quiet, clean, very modern, and great facilities. I would stay there again!
I liked the professionalism and kindness of the staff. They were very efficient. I think the room charges are ^very high compared to some other hotels with similar specifications.
All was just excellent!!!!
Great hotel! Beautiful surroundings and great views of them from the hotel. The food was very good and the staff very friendly and helpful.
Restaurant, buffet breakfast, pool, wellness area, size of room
lovely hotel. staff, room, garden, pool and location all great.
friendly staff and very elegant rooms I wish if they had a better gym
Everything. It's also a great place to have dinner The swimming pool and wellness center is only open until 22:00. This is a pity, since it has glass windows with a beatiful view and would be great for swimming at night.
It was very spacious comfortable with friendly staff but a little formal for our liking. The toilets cubicle in our room was screened with opaque material and it was possible to see verything that was happening in there because there were no walls separating the cubicle from the room.
The amazing view out of the dining room while having breakfast. Very friendly staff!
The reception staff were very helpful and friendly. The bar / restaurant service was very good. The food was not overly exciting, but I could say that about all of the Swiss restaurants we ate in. The village is only very small but there is awesome countryside around for those who enjoy walking and the outdoors. All the local people said Bonjour as you walked around. Very relaxing.
I liked the excellent professional skills of the Deputy Director and his ability in solving problems.
nice breakfast, direct underground access to the spa. internet was expensive to use.
Excellent views from the balcony of our room. Modern, comfortable facilities. Good restaurant. Location in the middle of a real village is a plus. The managers -- the people with whom we interacted at the reception desk -- were remarkably unfriendly, unwelcoming, distracted. Checking out took far too long. The other staff people in the hotel and restaurant were pleasant and helpful.
very large room, bathroom squeaky clean,very good location, friendly and effective service overall, excellent meals in this price category
The Homemade Lasagna in the restaurant was out of this world
The staff was excellent as well as the facilities - highly recommend!
Room was of a good size, clean and comfortable. Hotel staff were very pleasant and helpful. Liked the welcome drink in reception. No
The view from our bedroom/balkony, friendly relaxed atmosphere, nice evening meal, cleanliness and comfort. No complaints
clean and comfortable room. very friendly staff both at reception and in the restaurant. the food was very good and tasty.
the room was very comfortable and spacious. also very beautiful.clean and well designed.the surroundings/views were spectacular!!!
Staff was really really nice, not the "sometime fake swiss nice" buy real nice. room was big and beds were very comfort, food was amazing during the entire stay. We visited in switzerland and across europe many times and this is one of the top hotels we've stayed in. We will definitly come back to gstaaderhof in the near future. recommended+ :-)
The attitude of your employees was most pleasing
everything about our stay was excellent and we would have no hesitation in recommending it to others
Very helpful staff. Breakfast menu very acceptable. Rooms overly heated. Windows were able to be opened, but bedroom had only a small window permitting little cross-ventilation. Doona that was provided with bed would have been fine in cold weather, but did not serve any purpose in the heat. A light sheet would have helped. But this is a very minor concern. Overall, the place was excellent.
Warm welcome, personal service, very nice restaurant with excellent food and good selection of wines.
Old and worldy hotel - great view of Lake from LakeView bedroom - Staff were very helpful Hotel is a little older than expected - rooms could do with renovation - Dinner was expensive!
We thought that the people were very nice. We did not arrive until late because of the very crowded trains due to the volcanic ash problem. They made us feel at home and we enjoyed our stay. We probably would have stayed longer if we had had a car. It seemed rather far away from public transportation.
The Hotel and surroundings, stunning
Cosy atmosphere, nice SPA and the excellent restaurant!
excellent and very friendly staff; excellent facilities and thermal centre, definitively the place to go to relax and enjoy excellent Swiss atmosphere