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Almost everything The restaurant is overpriced. The ambience in the restaurant is very nice, the restaurant staff is polite and obliging, however, the taste of the food is boring.
Ett snyggt och trevligt hotell till rimligt pris, fin utsikt från flera terasser, trevlig personal. Saknade luftkonditionering
very accommodating staff - traveling with a very large group and the staff did a great job with our needs. when did hotels stop putting clocks in the rooms? and no way to read the one on the TV without turning on the TV. Other than that everything was fine.
Good staff&Good sauna No WiFi&No rental sport wear
We loved the hotel. It was air conditioned, had internet access, the staff was friendly and it was convenient to the train station and the boat ramp.
Pleasant and comfortable. Good restaurant. Good breakfast. Very convenient for the Danube University. None
cold rooms, no atmosphere
We love this place. A gorgeous quiet hotel that puts work way out of your mind. Great place to relax and unwind.
Atmosphere and staff service
Food, Danube terrace, Swimming Pool, Hotel atmosphere, Lack of aircondition, reservation system was not up to date, no internet access at the room, too much German speaking TV channels,
Hotel Schloss Durnstein was a wonderful treat! We had 15 year old daughter with us and she felt like a princess. The hotel restaurant was excellent. Our eyes rolled when they brought out the chocolate cherry dessert. Elegant display and service. Another favorite was the spa. It was beautiful and we had the entire pool to ourselves. Daughter loved the tanning solarium
Everything, great room, impeccable service, excellent food. Our first experience with Booking.com was exceptional! None
Romantic atmosphere, perfect service and cuisine, stuff was very helpful
We had a truly lovely time, from the beginning to the end. We carried huge luggage but they gave us a lift from the pier to the hotel entrance, (we will remember the kindness and patience of the driver who went all through the crowded road) the room was upgraded and superb, the staff helpful and meals delicious. We regret we only stayed one night. I would change the curtains, though there were sun screens so not a real problem. But it would be nicer if they were practical as well, not just decorations.
This is a great hotel with wonderful history. It is a great place to begin exploring the wine area and medieval towns along the Danube. The town is adorable and there are cool ruins a short walk up the hill.
Situated directly on the Danube in a gorgeous region of Austria, the Hotel Schloss Durnstein is a wonderful hotel -- great rooms with fantastic views and a very pleasant and helpful staff. Breakfast on the terrace above the Danube was a highlight of our trip.
Observant, helpful and friendly staff. Overwhelming architecture. Hotel offers all these small complimentary services (tea and snacks in the spa, deicer for motorists, ...) which make the stay special. - American service level in the cozy heart of Lower Austria, 45 Minutes from Vienna.
The location, the design, breakfast, everything...... The swimming pool is very present.
There were not enough available appointments for massage.
picked me up from Boat dock and dropped me at station. Daighter speaks good english. fantastic breakfast array. large room and bathroom. lift to some floors
free internet and free parking on site. Good location but not central.
Good quiet location with parking. Brilliant breakfast
ein hervorragendes frühstücksbufett mit sehr guten frischen mehlspeisen, frischen leckeren marillen, ein sehr gemütlicher,kleiner frühstücksgastgarten, freundliches personal
The best breakfast we had in Austria, convenient parking, close to the historic center.
With the US Dollar being so weak, it was nice to have a hotel in Krems that was so reasonably priced. The nearness to the old town, while still having free parking was a plus. Yes, that the bar closed down at 21:00 hours.
Toured the old town and rode bikes along the Danube River. Considered taking a book ride on the Danube to the Melk Abbey but did not have enough time. No.
Located on the side of town opposite the river. . . but only 200 meters from the old city.
Location is very good. The hotel was clean and comfortable. Owners are friendly and helpfull. Breakfast is fantastic. Everything was great.
Friendly and helpful staff.
basic, simple, decent hotel
This hotel is basically a stacked motel or, as my fellow traveler described it, a chicken coop. The corridors are outside, running around the building, with cheap chain link fencing for a facade. The rooms do not have windows, save the one in the door and a transom window above the door. Ventilation is poor. The toilet is not in the same room as the sink and shower. The wireless internet didn't work. Guests should be warned that if they arrive to check in after 8:00pm, as we did, they will need a confirmation number from the hotel (not the booking service) to check in using the automated card dispenser - which only dispensed one card for the lock, even though the room was booked for two. Only stay here if you have no other options.
This is a different hotel than the others which I have ever been seen. You are try to applied the cyber hotel such a cyber game ha..ha.. verry good...I am realy satisfy..
the region it is in. difficult to get to if not in a car
Good price, clean room. Free parking place and ulimited free internet. If you check in late, no way to pay cash, and not all credit cards are accepted (i.e. no AmEx). In the room the only disadvange was the light of toilet. To be on you have to be moving, that means that if you take a shower covered by curtain, light will be off...
Exactly as I expected - clean functional room at a good price. Convenient location for a driving holiday. The location was in a bit of an industrial area, a few km from the city centre. Not a problem if you're driving, but it would be a bit of a long walk.
visit the region of Wachau no excellent run for the money
Architectural quality of the building. Easy to find location, if a little out of the way. Plenty of parking. Shower/WC facilities were good. Great one night stop in something unusual. TV and internet did not seem to function properly. Size of room, although adequate, was smaller than expected. Distance from town centre was quite a walk but worth it. (Follow the footpath adjacent to the river to the South of the hotel.)
I have had no idea about tho whole concept of the hotel, but we have been very very positively surprised: the access was clearly indicated on the road, staff is excellent, the hotel room offers everything what is realy necessery for short stay and sport reason of the hotel visit (cycling in Wachau). Breakfast was generous for such category of hotel and relatively good restaurant is accesible on foot distance (50 m). So we do not more regret that other hotels have been overbooked in this time there :-). Any !
Very friendly staff, lovely rooms (suites really) and super food. Thoroughly recommended - beautiful location.
the staff was very kind the food (evening ) was excellent the rooms were big clean and comfort hard to find the entarance from the road
Breakfast was excellent, hotel very clean, splendid view. The hotel is quite hard to find, it is a little too far from the town. The bed had a radio placed at the top of the bed on the middle, very annoying for was because our child slept with us and he kept hurting his head.
The hotel was clean It6 was too far to walk into durnstein.Right on the road but not too noisy at night Drinks very expensive for own vinyard No
staff pleasant and helpful; good food Great selection at brkf. There was construction going on in the front remodeling garden and pool. It was noisy and by the restaurant when we were trying to eat dinner. They worked until late, about 7pm and started again early at about 730am which is early if you are on a vacation and may want to sleep in.
We liked the relaxing atmosphere of the hotel, and the restaurant was excellent. We had a lot of difficulty in finding the way in. It turned out to be a very sharp turn through a hole in the wall under the railway line - off a very busy road.
Very friendly and accommodating staff. Not easy to find. Street address listed does not exist so our GPS could not find hotel.
Nice room. Nicely appointed. Very energetic, friendly and helpful staff. Outside of town. Too far to walk, certainly in hot weather, but parking in town is easy.
location is excellent, right in town centre and easy walk from the river terminus. Also a good choice of fresh food for breakfast bed was practical rather than luxurious and internet facilities were limited
Charming small hotel in excellent location. Very nice restaurant. Rooms are comfortable but aging.
The staff was wonderful
The quality of the food (fresness, taste,......).
The staff was friendly and helpful. The rooms were nice and very lean. It was a great location in a great little town
Family owned. They were friendly and helpful. Nice room. Good food. Convienient to the Abbey and the river cruise.
This hotel was in an excellent location and the staff tried to be helpful. There was a restaurant in the hotel which was a bonus. Two light bulbs did not work which was annoying
Breakfast - both layout and the restaurant ambiance. Somewhat noisy at night.
The restaurant was quite good and hotel staff was very kind.
the difficult to carry our luggage until our room at the end of the building
The room had a nice view facing the park with a lot of rose flowers.
I liked the help given by the staff at reception and the duvets and bathroom and other amenities provided inthe room. Although luxuries were provided in the room it was very inconvenient--- not enough space to lay things in bathroom,No drawers for storage, the shelves which might have been used were taken up by blankets. robes, pool towels, and safe leaving only 2 empty shelves at a low and inconvenient level. The surface space in the room was minimal and further reduced by brochures etc.In view of the fact that I booked very early I should have been given a room with a view of the water.
Nice and confortable hotel but a little bit old fashion.According to the standing of the hotel some add ons or updatse would be welcome : fitness centre, real free wifi, meals less old fashion style, reception more dynamic and more helpfull.
warm medieval atmosphere, great dining, beautiful setting and view of the river Danube, fabulous location in old city of Durnstein n/a
Quiet location for relaxing stay. Good facilities and food.
Very nice and cozy atmosphere, friendly and kind staff, no problem with speaking english, good location for walking around the town.
This was my 3rd stay at the hotel. Obviously I like it very much. I love the warm reception, the friendly staff, the beautiful antiques, the large, comfortable, clean rooms, the Danube views, the excellent cuisine, the extensive list of superior Wachau wines and sitting on the terrace for meals. The management clearly cares about maintaining and consistently imoroving the hotel. George M.
We were disappointed of the hotel. The staff was not very friendly (zigarettes in the hand when we brought back the bicicle and so on). For a 4 Star hotel no mini bar!!!! we never have seen this!!
Domestic kitchen, fantastic wine, quiet place
The location was terrific. The bed was a rock. Staff was not great,just ok.
The bathroom was spacious I thought the serving staff could have been friendlier
the terrace and dining areas, and the friendliness of the staff
Clean, comfortable room, excellent bathroom, fabulous restaurant - 5 stars
the hotel was very nice, clean, excellent.... no, everything was excellent.
Being wonderfully located on the Danube bank, the hotel offers a high quality service and personal, cosy atmosphere. The manager is outstandingly helpful, the rooms are nice and quiet, and the breakfast is plentiful.
Just about everything, especially the warmth of the personnel, the comfort and the location.
The friendliness of the staff, the fact that it's basically touching the Danube, the beautiful village, the surroundings, the beauty of the scenery and the friendliness of the staff. Breakfast was good, varied and plentiful. It also accepts pets at no extra charge. It's also tastefully decorated. No.
good service, family run business, nicely decorated country rooms, excellent breakfast unfotunat;y no garden access to relax in this beautiful surroundings, just a small terrace
At first impression quite ordinary (for the Wachau, which has quite a hight standard), but the service is extraordinarily good because of the manager, who takes a very personal interest. The location is great, the amenities are all sufficient, and the breakfast is bountiful. no.
The very kind, personal attention of this family-run hotel. Moreover, the excellent breakfast.
Staff were wonderful - very friendly, breakfast was the best we had in Europe. Great location.
Excellent choice for a short stay in St Pölten, great location, near city center, restaurants, shops. we stayed in a double room, 2 adults and 2 children and we had enough space, we only had an extra baby bed. Helping staff, perfectly clean rooms, very good breakfast. I would definetely recommend this hotel. Everything was just fine, I have no complaints whatsoever.
Extremely pleasant stay, staff friendly, very clean rooms, good value for money on weekends. We were given two rooms instead of one, as we mentioned that we will arrive with a child, and all at a very competitive price. Close to the city center.
nice to finally have a decent sized single room !
Great hotel, very clean, in the center, excellent breakfast, highly recommended.
Size of the room The portable extra baby bed was broken
There were no problems,it was a very delightful stay. None
Friendliness and breakfast
easy to find, very close to town centre had to pay extra for underground parking directly under the hotel
The hotel and staff supported my need for a late checkout. Also, my wife and I appreciated that the bed mattress was one single piece for a double bed. The ofter European approach to having a "double" bed with two mattresses is very often not comfortable.
Super-friendly staff, warmly welcoming us and our dog. Very charming room, in a historical building, where the atmosphere of the olden days is well preserved. Beautiful surroundings with vineyards and easy walking trails.
Hotel staff is very kind and are willing to make you feel comfortable in their hotel.
Unusual rooms blending old and new leading into intimate courtyard of medieval building. Friedly helpful staff. N/a
Wonderful family atmosphere. Excellent, friendly service in wonderful surroundings.
Everything was fine - friendly, pleasant, well-located, excellent breakfast. Would stay there again if in the area.
The hotel staff was very kind and helpful and the restaurant served excellent food of very generous portions. The outdoor tables were lovely. The town is in a very picturesque location near the Danube and it is surrounded by vineyards. The rooms were ample and nice. The shower water temperature control did not function very smoothly. Found some pebbles on the carpet of our room, we don't know why.
Central location, nice and friendly staff
The hotel was close to the old town of Krems and the staff were friendly. The room was clean, comfortable and bright. The breakfast had a good choice of food and drinks and the breakfast room was large and cool. There was no air-conditioning/fan or fridge and as we were very lucky with the weather being 28-32C, it would have been nice to have these facilities. However this did not detract from our stay.
The room, closeness to centre of Krems, the staff. You might consider providing a slightly more detailed description of the surroundings of a hotel, E.G. fronts on to a busy road - in fact any perculiar feature commented on by guests.
Omfortable & clean with differently decorated rooms. The city style rooms lack of wakling space, where as the country style rooms are spacious. The location is excellent! walking distance to everything.
The staff are very kind and friendly. The room where we stayed was small but reasonable for the service.
Clean. Good breakfast. Everybody speaking English.
Very nice room, very smart, good location within walking distance of Krems city centre. Easy parking. Breakfast poor - buffet nothing special, extremely undercooked eggs. Pillows in bedroom thin-to-non-existant. Internet access €4 per hour. Elegant hotel and room but no service to speak of and certainly not value for money.
The hotel had characture and was well located for bthe city
Very attentive and friendly staff. The breakfast was wonderful, the hotel is lovely and well located to the Old Town.
Large room with bathroom separate from toilet. Underfloor heating in bathroom. Table & chairs.Very comfortable.
Nice, family run hotel with friendly staff. Well located near the pedestrian area in Krems. WiFi access a little expensive.
Good location, parking, nice renovated rooms. There is not a lift in the house. There was no reception and we had to check in at the bar. The breakfast was for the price we paid very poor.
Please note that we were put in the 3 star Hotel when I had booked the 4 star hotel, when I commented on this we were moved into the 4 star section of the Hotel, I had originally booked the 4 star section of the Hotel. Also, when we transferred we had to take our own luggage up to the new room. There was no service at all in reception, no mini bar in the room, no night porter, the lift was closed at night, service was appalling, in the restaurant we waited for more that 1/2 an hour for the menu, once we finally got the menu and some wine we were then told that the restaurant was closing. The staff was most unhelpful throughout our stay. On the morning we left we had a long trip and requested the bill and were told to wait..... We were not impressed by this Hotel and would certainly NOT recommend this to anybody.I have always been impressed by the Hotels I have booked through Booking.com, but unfortunately not this time!
The room was on the corner and was huge. The value for our money is one of the best ever.
reasonably convenient for my purpose large room-plenty of space Cooked breakfast was overdone, restaurant was a walk away outside which was OK as the weathwer was fine but if it had been wet or very cold would have been unpleasant. We were expecting a restaurant within the hotel.
Simpathy of the staff; location of the hotel very close to downtown; confortable room and good breakfast
warm welcome by the owner!Perfect design of the hotel!
Friendly helpful hosts, relaxed atmosphere, clean modern rooms
Good location, easy access. Very special design of the rooms, when each room is differents and leaves the taste of more to come back and enjoy the other rooms. Excellent vines from the owner that has a vinery and provides very special atmosphere, when the guest can enjoy and taste the vines as self service any time unattended. Breakfast is delicious. We surely recommend it and will be happy to visit again and again. No air conditioner, but they do have the green ways that probably keep the temeperatures acceptable at hot Summer.
Excellent welcome and explanation of services and area. Attention to detail was very good. Setting and decor were lovely. Friendly people and made to feel at home. Breakfast buffet best we had on our travels across Europe. Very good meal just across the road in the evening. Liked the fact you were trusted to help yourself to wine etc - very relaxin on sun terrace.
Room was very clean, bed was comfortable, and the breakfast was very good. It did not have a lift and access to the room was difficult.