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venue hospitality no
Nice located in smalll town, friendy staff In my room furniture was worn out: e.g. sofa / chairs in bad shape. room needs refurbishing.
The room was fantastic, the service was conistently excellent and friendly and the location perfect
Lovely location. Nice food. Helpfull staff.
Nice location with ample parking on site. Comfortable rooms. Some of the staff were friendly and helpful. A struggle for non- German speakers.
Very comfortable. Well-appointed. Peaceful environment. Friendly staff. Nothing!
We booked this hotel as a stopover enroute to Austria, but could quite happily have spent the week here. The family room was very spacious with a living area downstairs, 3 seperate shower/wc's and was immaculately clean. The breakfast was superb and we look forward to a return visit next year, but this time to stay for longer! No
Hotel was in an ideal peaceful location and had been planned nicely, especially for the extension that has been built for extra guests. Information provided by the hotel was sometimes wrong or non-existent. Didn't like the fact that you were told where to sit for breakfast or the fact that there was a definite difference between coach parties and other guests. Some of the towels in bedrooms were a little frayed around the edges but this was the only fault around the comfort of the rooms at all. No tea/coffee making facilities in the bedrooms.
Wonderful accommodation - We booked a family room for 4 people, expecting to be all in one room, we were so surprised when we checked in and found that there were two bedrooms and a toilet upstairs and a lounge area with a seperate toilet and separate bathroom downstairs. The staff were very friendly and helpful. Will definitely go back.
It was a wonderful place for a holiday.This was our second holiday at this hotel
A beautiful location, with wonderfully friendly & helpful staff. My third time of staying there - hope to come back yet again.
The room and the balcony were acceptable. The staff were unfriendly, cold and unhelpful. They didn't speak any English and didn't make any effort to point out local sites and places to visit.Bike rentals were advertised but there weren't any available either. The food was awful and expensive.
The staff was friendly and the rooms very clean and comfortable. The restaurant serves good food.
We have stayed at this hotel before and it's excellent value, the meals are delicious and the portions are huge. It's in a quiet rural location
Hotel staff very pleasant and helpful: we had booked a triple room, and they made a mistake, but directly gave us 2 rooms. We also got some bikes for a ride.
Situation at place, friendliness of staff and owner we missed a bit the Restaurant, however, staff gave very good advise for a close by Restaurant
Fantastic room, more like a suite really and with a balcony. All looking very new and in excellent condition. The place was absolutely spotless. Lovely garden. The staff were very friendly and helpful. The location was perfect for a holiday in the Black Forest area. The hotel only does breakfast and snack meals. However there are good restaurants within easy walking distance.
Yes, there were many things we disliked, such as: a very unfriendly stuff, the heat was turned off during nights foe economical purposes, there was no ventilation in the bathroom, no sopas or shower gels. If you return to your room after 10.00 pm they lock you outside, and don't let you in untill morning, so it is prefferable to also get a tent while hosted by this pension.
Nice Hotel, fine big room.
Spacious and clean rooms, peaceful surroundings, staff was very friendly.
Very nice hotel, from staff to all services everythings is excellent.
Good Breakfest, quite, very nice area, comfortable bed
Space and quietness No hand soap in bedrooms
Unclear room pricing (charged per person).
The hotel was very beautiful and comfortable. It is located in a beautiful part of the black forest. There was no phone or internet available in my room. Breakfast was only served from 9-10. The restaurant was rarely open.
Very nice room with a nice view in a lovely nature surroundings with nice villages and friendly people. Fair personnel and a good breakfast. Certainly very good value for money ! n.a.- all was fine
1. The surroundings is calm and peaceful. 2. The room is quite newly equipped even with a safe. 3. The bathroom is tiny but the shower is strong and hot which is very comfortable during cold days The breakfast is up to the level. 4. The staff is very friendly and capable to speak English fluently. 1. The TV is too small. 2. The main curtains can't fully cover the windows, which makes insecure when we turn on the light at night.
very warm and helpful. The family was generous and welcoming. Lots too see and do in near by towns. Black Forest train is convenient for visiting various town attractions. Renting a bike is recommended if don't have a car. internet access
Family Görtz was really friendly and helpfull. The room was big and clean, it had a beatiful views as well. Ambiente agradable, zona preciosa y buen precio. The fridge was very useful but a little boit noisy at night
It was quiet, beautiful setting, breakfast was extremely good and the owners were very friendly and made you feel very welcome. The experience for us was wonderful.
good food hotel very noisy bath small
The town, where the hotel is, is very nice and the people who lives in it, very affably. The hotel, in general, is quite good. The rooms are antiquated but very clean, the meal (not only breakfast buffet but also lunch and dinner) very good, tradicional of that part of Germany. The cleanness of the rooms and the treatment of the staff are correct. Both the staff and the owner only speak a little English, so we had to understand since could in Italian. The parking is non-existent (there's only room for three cars next to the hotel). We went there with two motorcycles and last night the owner of the hotel next to our, let us (very nicely) some space in his parking, because we had nowhere to park. If you go for more than one night, take shower gel with you, because there's only the night that you check-in, the following days thet don't re-put it.
My party of two families of ages from 15 - 55 were very pleased with our stay. Friendly, very clean and comfortable rooms and friendly and good value restaurant. We stayed in the guest house which was great as it was off the main street and suited us better than the main hotel.
The hospitality of the people, the location of the hotel and the country :)
Great location and very good value for money. Worked out well considering itt was all booked at the very last minute. Staff spoke no English at all. No secure parking for motorcycles and when we tried to make an early start it took ages to get the bill made up - annoying when youy've got a 500 mile ride and a ferry to catch!!!