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Everything is new, very clean, 80% of the staff is really nice, -They couldn't find my reservation in the computer, so I was lucky there was a room available.the breakfast was really bad, The staff who was handling the breakfast was in a very bad mood.
the Czech speciality food in the restaurant was very good the buffet breakfast was disappointing
Just thought it was a pleasant suprise to find such a nice hotel tucked away in Teplice, the staff were great and although it met the expectations of the regular traveller it still managed to have the feel of a family run Italian Albergo....Great location in a nice street and so close to the station perfect for me!
Attractive location. It was difficult to find. Parking space was limited.
Very well kept hotel with excellent spacious and clean room. Reception excellent - very quiet location. Seemed a very well run hotel - well maintained throughout. Restaurant was closed on the Sunday night - suspect mainly used for business travellers
Hotel sent taxi driver to pick us up at airport. Enjoyed looking out of the bedroom window onto the square. Bedroom was fine with modern bathroom with bath & overhead shower. Spa, restaurants, bars, cafes, parks, cinema, theatre and shopping all within walking distance. Great location. Definitely recommend to all.
staff was excelent tv needs improvement for international guests. CNN is not my main choice
Staff was friendly, hotel right in the centre (where nothing is happening) State of the rooms is poor, needs total refurbishing.
rooms very dated old communist style.no balconies beds extremely hard toilet paper terrible-all you would expect from eastern block hotel.only hotel in town so no option. see above -very poor room -very dated hard beds,terrible hard toilet paper -no sockets,old TV shall I go on?
Central Rooms were very basic and more like a one star hotel.
Breakfast was marginal
the location, city view, gardens, car park, friendly people sometimes difficult to comunicate, not everybody spoke english
location hotel staff wos not to bad - luck of costumerservises
Sorry, nothing. The lift broke down in the morning on my day of departure, so I had to drag my suitcase down from the 8th floor! And the fridge, which according the website, should be in the room, was missing.
Habitación Bussiness OK. Habitación standard, no la recominedo para nada. És muy económica pero esta muy mal. El personal de tarde no hablaba ingles y eso en un hotel ...
The only fact it was in most Complete refit
The staff were pleasant and friendly. The room was clean and presentable. The later check out time is definitely a big bonus as it meant we could relax and not rush away. Also the mini bar is very reasonably priced. The one thing that it did lack was tea making facilites in the room.
the location was good but they have bad service and one only how work there ( no enaf staff )
Good location and reasanble price. N/A
It's an old fashioned spa, remindful of the 1960s. Nothing fancy, but we liked it a lot--especially the breakfast. No luxury! Just a nice place. Nothing to complain about!
It was extremely quiet, And the staff were very friendly and their englishs was perfect. they only did breakfast, no other meal times were available. I was charged more for my room then i was quoted by your website
Good breakfast buffet. Good room service. wlan free of charge. Bed was very slim. Heating noisy also when switched off during night. Small and busy breakfast room.
i like the location and the room , the hotel stuff were excellent but there is no English and Arabic channel in the TV
very modern furniture. everywhere very clean. friendly personal
Large room with refrigerator, silent environment. It was nice that I could already start an half hour earlier with my breakfast. Friendly staff. The bread wasn't fresh. The tv wasn't working properly.
This was a nice little hotel with large, clean rooms. The breakfast was very good, and included in the price. The room that we were given was on the front of the hotel, facing the street. This meant that there was a lot of street noise, especially if you wanted to open the windows. There is also a large streetlight right outside the windows, and the curtains did not block out that light.
The room was spacious, very clean but needs air conditioning. It was very hot outside and the windows had to be open in order to be cool enough for me to sleep. Unfortunately this meant traffic noise was a problem as I was at the front of the hotel. I really had great difficulty in getting off to sleep at all. On a major plus side, the Staff were excellent and went to great lengths to help Guests. The parking in the Hotel is limited to 2 small vehicles only and it was easy to be boxed in and unable to drive out without the other vehicle being moved first. Not good if the other Owners are not in the Hotel. The decor was good all around the Hotel and if air-con is installed I would recommend it as an excellent choice. Already answered above