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The location was perfect. The restaurant was very good. The rooms were well appointed and luxurious. There was no room service. It wasn't as much a hotel as a "rent a condo", which I did not pick up in the Internet.
Pier is across the street. Rooms are clean and comfortable. Hotel is also a timeshare resort so oceanview rooms were not available.
I would like to have free use of a computer. I did not travel with my computer. The computer server was down so it did not accept my credit card either.
how clean and friendly the staff were and how close it was to the beach. just the sofa bed. It was very uncomfortable.
It was across the street from the Oceanside Pier and the beach. The check in procedure took too long. You had to wait in line to check in, and then go to different spot to wait in line to get your parking pass. The check in process took almost half an hour. Also, check-in time was 4:00 p.m. and check-out time the next morning was 10:00 A.M. It's the earliest check-out time I've ever encountered.
The hotel staff were very nice and helpful. The resort was centrally located. It was a very comfortable stay. The Studio room did not have a refrigerator or microwave.
Absolutely beautiful, oceanview from the balcony, beach directly across the street. Friendly staff very accomodating. For some unknown reason booking.com canceled my reservation when I arrived to check in the hotel clerk told me this causing some panic upon my part as I had flown a very long way, and momentarily thinking I had no where to stay! The hotel staff was extremely accomodating and were able to book me into a room that was indeed fabulous. I will not be booking anything again on your website.
the hotel is well located, clean and a very friendly staff with a great restaurant the train noise in the night
I loved the location of the hotel, the room was great. They were really pushy with the Vacation Timeshare piece, offered $100 off my room if I would take a tour, explained I was in town for my grandpa's funeral and the man continued on asking me if I would like to go to Sea World. I explained I was here for a funeral and wasn't up for any of that, he continued to ask me what my favorite shows were etc. Completely inconsiderate. The train went past about every hour and with the station just a block or two away with the train passing came lots of whisle blowing which made sleep possible only in between whistle blows which was about every hour.
Very clean facility, professional, friendly and helpful staff, location was awesome. Would have liked a room facing the ocean
Good location Force fed time share sales pitch. Toilet bowl brush in toilet bowl when arrived.
The room was amazing. The view was great. There's everything around. Walking distance to the beach. The valet parking I could've done without. The breakfast sucks.
I loved this place, wish I could stay longer..... It was perfect distance between LA and San Diego! Lots of things to do around the hotel (that's right across the street from the beach. Next time, I will pay extra for a beach facing room. The train goes by the other side.
Nothing The train runs right next to the hotel, so forget about getting a good night sleep. If you book thru a third party they will remind you and you will get no help from the hotel. The are few options for parking and the valet is very expensive$$$$$$. They only have 1 elevator working and the one that works takes forever. The only thing this hotel has is good location.
Everything ! but the train....... The Train!!!!!