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Quality of room, house, dinning room. Efficacy and kindly staff. Very good house keeping of the house and the room. Services were high quality level (bathroom, beds, towels... ). Room was very quiet and well sound isolated (despite very close Gatwick aiport) Honestly, I have'nt any negative point to report, because the overall level of services is in accordance with what we are looking for, regarding quality/cost ratio
Nice - clean and close to airport and train
location to local transportation to London and the Gatwick airport and the local shops and freindly staff
Everything to my liking and very easy to reach with the public transport. Could n't always get the toilet to flush properly.
The staff were all tremendous and willing to make your stay easier. Very helpful during the stay single bed in family room was extremely hard mattress could feel the springs through.
The facilities and food were excellent and the location of the guest house was ideal as it allowed the opportunity to go for a walk in the area and was close to the village and local shops, pubs and restaurants. N/A
Very friendly family run Guest House. Excellent breakfast - next time I might be tempted to pay the extra for a full breakfast.
Very clean, quite place,frendly staff, nice breakfast, None
After spending six weeks in France and the U.K. this hotel proved to be not only the best facility for the money, but the best facility in every way. They responded to our every need and helped us immensely in working out the London travel segment of our journey through train tips. Awesome service! Too short of a stay!
Another fabulous stay at immaculate well located establishment close to all amenities. Home from home, but with all the trimmings.
clean comfortable room near good pub woth good menu
Closeness to transport and able to use laptop in room nice and clean and good choice of breakfast (Not any) only that it is not a hotel but a guest house and on arrival from air port on asking about the gatwick house hotel no one knew there was a hotel called that on that I did not mind it being a guest as it was just as good
The warm friendly attitude of the owners and staff when my arrival flight was delayed and the welcome next morning to an excellent breakfast. Highly recommended.
Welcoming and helpful Main road noise in ground floor room.
This is a little gem. Very close to Gatwick without airport noise. The innkeepers are wonderful, the rooms super clean and comfortable, close to a charming pub that serves hearty fare until 10pm. Wonderful.
The free collection and return to Gatwick airport was excellent and well organised with all the information about freephone and telephone number arriving by email. It is a family run hotel and everyone was very friendly and helpful. We were advised to reserve a table at the nearby 'pub' which we did and where we had a delicious evening meal. The breakfast was excellent and the conservatory very pleasant for relaxing in.
This hotel was close to Gatwick and the free shuttle to and from the airport was a great feature. We also had a rental car and this hotel was very close to the rental car drop off. From the drop off we could just walk to our south terminal. This B & B was clean, had a very good breakfast and we could walk to downtown and a number of eating establishments. (Six Bells Pub-excellent)
Comfort, friendliness and good food
Vert good hospitality and good location and nice breakfast. The owners are nice people, ready to do anything for you.
The very friendly host who went out of his way to pick us up from the train station, and arrange our return trip. The room was comfy, clean and pleasant and we appreciate being served an early breakfast with great coffee so that we could catch an early flight.
the staff were accommodating and helpful, really nothing seemed too much and my room was extremely comfortable and clean parking was tricky but this was quickly organised by the Ambers in their own carpark
Excellent breakfast and excellent porter service fron airport. Getting up steep staircase with luggage. Should have been offered downstairs accommodation or told about the stairs
We stayed in the family annexe which was fantastic as we are a family of 6 we would normally have to book 2 or 3 hotel rooms.
Clean, comfortable and 'chilled.' nothing
Very clean, great all day breakfast kitchen with all the needed facilities. Very recommended
Clean and friendly sharing breakfast table with strangers. No tea making facilities in room. Rather dated in decor.
Staff were very friendly and helpful and the Guest House had a very good, relaxing atmosphere.
clean bed linen, secure car park peeling wallpaper in the bathroom, no complimentary bath soap or shampoo, train noise, faulty shower, cold breakfast, dated decor, fried food odour
No good points Run down. misrepresentation via website. dirty. unsafe (fire hazards, trip hazards)
Spotlessly clean - you would struggle to find a speck of dust! Very friendly, courteous and efficient couple run this guest house. Ample parking. This place would have been amazing in 1985 - fine if you don't mind dated décor. The breakfast could be improved.
Close proximity to Gatwick, ease of access. Helpful staff. Being able to leave my car during my holiday. Strong smell of central heating oil in room.
Close to airport, nice spot
Only the location in respect to our destination (Iffield) The bathroom facilities were poor. The breakfast quality was poor. The room did not have double glazing. The bed linen and furnishings do not match and there is no homely feeling.
Selection of food available, some missing items on restricted menu.
The location was reasonably quite with only a little aircraft noise from the nearby airport. My room was very small and had a strong smell. However when I complained, I was moved to a double room. This had a small childs wardrobe that was not tall enough to hang my suit carrier. The bathroom was outside the room but private, except there was no lock on the door. The quirky furniture was not too my taste, but the bed was comfortable. Rugs on the floors were horribly dirty, and I made an effort not to stand on them in the bathroom.
the friendly couple that run the b&b and how clean it was, very impressed no complaints
The staff was very helpful and bent over backwards to help us when there turned out to be a booking mistake. The website said it was only 1.5 miles from the airport, but that wasn't true and the taxi was expensive to get there. Also, although we made a booking over the internet, when we arrived the staff had no idea about our reservation. We were almost left with no place to stay. Apparently the boss wrote down the wrong date--and this isn't the first time. Always call this place to confirm, or you may be left high and dry.
friendly, helped when asked questions, rooms and en suites were clean. breakfast could have been a little bit better
the room was pretty deesent,even though it was a bit cramped. It was also clean and breakfast was ok. first of all you cant get a gatwick bus that goes arround to the hotels to get there, and secondly there is no 24 hour reception,so its a bit tricky checking in after a certain hour.
Sorry, but there was nothing I liked about this hotel except that it had been newly decorated and looked clean.. Front door did not work so entrance was by a fire door on the side. Rear ground floor windows were boarded up. I was in a very small attic room. No chair or desk. Wardrobe was a hook on the toilet door. Radiator did not work very well. TV was tiny. Kettle had to be put on the floor to be plugged in. No room for luggage or even a toilet bag. Only window was a skylight with no blind.