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Very freindly atmosphere and good service It will be good for the guests, if they were informed, that they have to order meal from the restauration in the evening forwards - before 1200.
the hotel was perfect in every way. staff . location. etc .etc
We had a very relaxing stay and an excellent meal. Staff were extremely attentive and helpful. Hotel itself is nicely detailed. Difficult to find any faults
A very quaint yet elegant hotel in Odoorn,Netherlands. The facility was so comfortable with a wonderful staff that was willing to go above and beyond to help you. Don't look for food outside the hotel as the restaurant was wonderful and the "chef's surprise" was amazing.
Food was excellent. Staff in restaurant and outdoor patio were superb. Laundry was submitted in the laundry bag and returned crumpled in the same bag. If it could not be ironed then I felt it could at least be folded properly.
The restaurant! Somewhat noisy rooms, tiles outside door contribute besides too early cleaning staff. Ah: weekend breakfast until 10:30, weekdays untill 9:30 but easily extended if not too busy.
Perfect Van der Valk service. It was a very nice surprise to find a swimming pool inside.
All personnel at front desk, horeca & cleaning staff were very pleasant and friendly. They were also very clean & neatly dressed. The bed wasn't as comfortable as Sofitel in Gent where we had the best sleep in any hotel in more than 10 yrs. experience.
The comfort and facilities were excellent value for money.
Excellent room and good value for money
spacious and comfortable room, excellent breakfast information of maximum persons in a room is not clear for each package
Rooms are clean and spacious. Staffs were kind. Easy to reach by car. Cost for the breakfast, particularly for kids. The others are all satisfied.
The room. Still smoking facilities. The food The waiters in the restaurant very unexperienced.
Breakfast was very good with comfortable selfservice. breakfast room was to dark on this raining day
a perfect place to meet after a long business day and meet with friends
excellent all round hotel. very relaxing when coming back from assen tt. would use again. restaurant closing at nine.
front desk was helpful and room was clean and maintained Breakfast staff did not restock food. Hot food was empty. service in this area needs to improve. I've stayed here many times and food and service has declined. Did not have supply in case of forgotten items
Staff is very friendly, helpfull ands service driven.
One of the few hotels close to Assen motor racing circuit which didn't double its prices for the weekend when there was bike racing on. Large room.
Booked a family room package with dinner and entry to the Emmen Zoo. Excellent service provided for a family with small children. Hotel is on walking distance to Emmen Zoo. Hotel restaurant was very good. Lots of parking space.
Everyone was friendly and helpful. The breakfast was excellent with lots of choice and filling.
Comfortable functonal hotel. About 15 minutes walk from the town centre. Nearby bus stop.
Cool temperature in the room. Central heating not functionning. No possibility to get a mobil electric heating. No reaction of the personal
Clean, unassuming but comfortable hotel. We arrived for a rally, and when multiple visitors wanted to have breakfast 30 minutes before normal times, they made an effort to ensure that the breakfast buffet was fully ready at that earlier time.
it was close to everywhere i wanted to get to on business, very hand
No TV access in the room unless with a special TV key ?
I like the animal theme in this hotel, I was totally blown away by the food din the restaurant I went for the Chefs reccommendations and my taste buds were electrified
I was staying there for a buisness purpose and since the hotel was near the town centre I choose it. It is a good hotel in general and you can be in the centre of the tow within 15 minutes walking. I requested a room with an AC and one I checked in to my room it didn't contain one, so I requested to change my room and they did, but after one day they shiffted me again because of water leakage problem in some of the rooms!! Another thing is the internet service, they have a T-mobile hot spot in the hotel and the prices are not that cheap, so I feal it would be better if they provided a connection from the hotel itself either free of charge of with differrent prices.
Good food, Helpfull staff. Lighting in the bathroom was poor
The hotel has friendly staff, is close to city centre and Zoo. Rooms were clean and breakfast was good.
Excellent and very helpful staff. Great location for touring Emmen. Exterior grounds were in rough shape...Interior of hotel was great in all respects!
The room was comfortable with good shower and bath facilities. It was clean and adequate.
everything The extractor fan (afzuigsystem?) in the room does not switch off so it was very difficult to sleep. There is also a light switch attached to the bed which has an internal glow light (I guess so that you can see it in the dark). This also stays on all night making it even more difficult to sleep. They are little things but customers having very little sleep is not good for the hotels reputation.
Large, very good beds. Clean. Quiet rural area. No attention was given to defects in the room that we had submitted.
Polite staff, espresso machine in each room, good bathrooms and pleasant grounds. Good for a short break. No option of a larger room or mini suite: the workspace/desk was too small for a longer stay and there was no room wifi. The gym equipment was limited, especially for weight training, and the menu was similarly limited. Not good for a longer stay or business use - but this is not its intended target market.
We had a lovely stay and enjoyed it very much. The Staff was very freindly and proffesionel.
Top quality, helpful staff in beautiful setting
Appointments were excellent Staff needs training and management is terrible
Restaurant food is excellent.
The large rooms in a rural setting was a treat. The food was excellent and the pool and sauna exceptional
Hotel has changed management. No problem. However, it would have been better if regular customers were informed (this website?). No bathrobe etc., Everything a little less luxurious. Free Internet was gone. No sorry from personnel.
The pool and the surroundings were really great. I didn't stay long enough to enjoy the rest of the facilities, including the restaurant.
position to zoo, shops & restaurants room very hot
Friendliness of staff
Good location, friendly staff, good value for money
Location, free Wi-Fi, nice staff, very tasty coffee for breakfast)
Friendly service, nice bathroom with bath and nice breakfast.
It was very nice to have the stores and the zoo so nearby as we did not have a car. We were visiting family and there were many places available to go and have a cup of tea. We enjoyed the hotel restaurant as well. Breakfast was nice. There was noise at night as people walked by outside.
Thought the hotel was very good value for money. the staff were very accommodating, putting breakfast on early especially so we could get to the TT race on time, and check out early. Rooms and bathrooms were clean and tidy. Bar/restaurant downstairs was very good, especially the burger!
Very friendly, helpful, multilingual staff. The room was comfortable with plenty of space for the three of us. The location is perfect, right in the center of Emmen, with many restaurants, frequent farmers markets, right by the entrance to the zoo, close to the train and bus station, and convenient to walking and biking paths to the surrounding countryside. Airconditioning has yet to be discovered in Holland.
Great central location, only a short walk to the zoo and train station
Very helpful staff. Excellent food. Hotel was awkward to find as I did not download a suitable map (!) but a phone call soon got me there.
It's cozy, friendly atmosphere and staff. Breakfast is excellent. The staff is attentive and fast, even late in the evening. The beds are just a little bit too short for me: I'm 1m96 (almost 6'6"). The city of Exloo should be very much ashamed of themselves for letting the works on the roads be delayed like this. The hotel is difficult to be reached and the streets are a mess and should be fixed sooner than later. Fortunaltely, the hotel staff handles all related problems with care.
Nice small hotel, friendly people. Just 1 thing missing: hairdryer.
very friendly staff and really excellent, value-for-money food.
The personal approach you get in a truly family run place. A little bit too informal, family life spilling into the hotel.. kids eating soft boiled eggs in the reception.
Very relaxed and informal, location in countryside (farm), nice dinner, I assume great for families with kids. Bedrooms a bit oldfashioned but okay.
Really sweet staff, very good service and very nice breakfast. The hotel looks beautiful and the area is perfect to relax. The curtains of the bedrooms are too thin so you awake at 6h in the morning with too much light in the room and the windows don't isolate enough, so you hear the birds singing really loud and all the time, so you can't sleep anymore. The pillows are very uncomfortable, I had pain in my neck for some days after.
Location Breakfast, no tea or coffee making facilities, we stayed for four nights and room was not cleaned once during our stay nor did we have clean towels each day
Very friendly and welcoming staff, great food, clean and tidy. Would have been nice to have tea/coffee facilities in the rooms