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Good food, nice double bed
More a business hotel
Strange that a nearly empty restaurant was not willing or able to accommodate ten people at one table
in the middle of the wood. very relaxing. Lazy sunday: check out at 5pm No fridge in the standard room. Night porter a bit slow
Swimminhgpool, sauna, breakfast, childrens room Parking lot pretty full, so needed to walk a biut more to the car (minor issue)
great beds, great breakfast, lovely indoor pool
Food, flexibility Bikes were all rented out
Peacefull, the hotel staff were amazing. The best service i've ever got from hotel staff. The dinner at res' altough it was cheap but the food wasn't so good.
Hospitality drinks at arrival were a nice gesture! Excellent food!
breakfastbuffet very well assorted ,walk in the woods
food was good room and bathroom design (interior architecture and space) are poor
Good value for money 1. No double bed in this price available (only 2 separate beds together 2. Very small bathroom
Nice room, little but nice pool, good and kind staff, in the middle of the woods so we saw deer and wild pigs while going there. big and great breakfast. Good value for money! Nothing, a real nice hotel
The location of the hotel was wonderful. The service was outstanding and the food great
Nice hotel, beautiful surroundings, very friendly personnel. Breakfast was a bit simple but good. Lots of muskitos (also in the room) due to forest surroundings. Bathroom was very small (though nicely styled).
Location !!!! great The small selection on the menu, not an a la carte restaurant
Hotel lays beautiful in the forest, tea facilities in the room, swimming pool for free, very friendly staff
situation small room
NIce clean room, friendly staff. There was very cold in the room on arrival, and the heating could not warm the place in 1 night.
Great location outside of Epe with cordial staff and comfortable accomadations Very small bathroom with no shower wall so floor in bathroom is very wet.
The room (in the old building) was more than perfect! The breakfast is way too expensive.
The Hotel and staff was amazing, the best I have ever experienced.
Staff were extremely friendly and attentive and spoke very good English. Room service was virtually nonexistent first two nights (weekend) – bathroom was not cleaned, trash was not taken out, extra pillows remained on chairs.
I cannot say I was particulary impressed. 4 coathangers for 2? Rip off breakfast. Hot room. I thought it would be more luxurious, but it wasn't.
The Hotel is in the perfect location, near station and center. The staff and service was very good and prompt. The room and bathroom was spacious and very comfortable. Loved staying at this Hotel.
The room and especially the beds! The were perfect in one word The service was a disaster
Staff were very friendly and very helpfull Bed and pillows were uncomfortable. I stayed for 4 nights and could not sleep at all. the maximum sleep I had was 2-3 hours. Also, rooms are very dark. did not feel comfrotable at all. Also, when I booked in this hotel, I made reservation for 3 nights with a room rate 165 euro, per night. I arrived one night earlier and was able to check in. However, when I got the hotel invoice I had to pay 170 euro per night not the booked rate 165
Our room was very nice & the food was excellent
Good service, friendly staff. Excellent value for money.
I would like to know how much it would cost for 30 guests one meal on one night fir sat sun in july 2011
very nice surroundings and beautiful garden, spacious room
We liked the room, very light and a good size, hotel very clean,staff very good, food very good, waitress service,excellent choice at breakfast. the shed for the cycles was too small, full by 3 in the afternoon,, shed not secure just a roof, not good enough for this class of hotel, the cost of the wine, 27-50e per bottle,we like wine, we like to have a bottle with our evening meal but we drank tap water,hotel should at least provide a reasonable house wine.
My sister and I had arrange a special offer of half-board which was excellent value for money. Beautifully situated (conference) hotel with friendly staff, good food and plenty of separate areas to sit and relax - including the outdoor swimming pool. The staff were very friendly, but it was obvious for most days that there were not enough staff. So management could look at that.
Location, reception, breakfast and dinner area, quiet location, facilities, swimming pool Although room was very clean there was a smell comming from the bathroom
that it' s such a nice place to stay at.
The hotel room was large and clean, with both a shower and a bath, and good bed. the room was a bit noisy (with noise coming from other rooms, not outside as it is in a quiet area)
The environment was fantastic The room only had windows in the roof and not cleaned to 4 star standard
Service at the bar excellent.
Staff were proffesional, and the hotel was up to international 4-star standards.
Very friendly staff
staff bath room was cold breakfast very expensive
nosy bathroom ventilator
Location. Easy access to city centre and rail station TV is quite dated I thought. I expected a flat screen. Internet access is quite costly offering FOC is becomming more and more common these days. Maybe an English stuff but Coffee/tea making facilities in room is always a good idea I think
We only stayed for the night because of a wedding party. No
Very close to the Train station and quite. No
close to rail station. For the price we expect more
a wonderful hotel, very grand
excellent staff and food
Friendly atmosphere, good room. No
The staff were pleasant and bright. The car park was gratis and our room was Scandinavian-style. The hotel is not in the center of the city. Our room had not the bathtub...but we cannot reasonably wish for more!
The Breakfast THe toilet ran the first night we were there ever 10 minutes for about 5 seconds and the roooms are small
Easy access from motorway. Nice rural feel.Easy parking.Friendly staff
It was well located for my meeting and very comfortable. The fact that I had to pay for internet access in the room.
Staff very hepful and great breakfast choice
the reception staff were friendly and helpful, it was easy to park and thanks to the sign on the roadside it was easy to find the hotel. the service in the restaurant for the evening meal was painfully slow and after a long journey it would have been nice to have the meal in a reasonable time. We got very tired waiting to be served between courses.
Staff, peaceful location, excellent service Breakfast.
The hotel was excellent and the staff were so kind and helpful we were very impressed. We had service far beyond the call of duty from all ranks from the restaurant manager the other staff and everyone connected with the Mercure Hotel in Zwolle.Many people wondered why we chose this hotel and why in Zwolle. We did not know the city or the hotel but we had stayed in a mercure Group Hotel in Rouen No it was a good hotel. We are used to staying in hotels in many parts but this one was certainly very good
Too expensive for the quality of the motel. The motel was ok but it should be in a lower price category and include brreakfast in the price.
To hot to sleep, airco would have been welcom.
Staff attempted to assist us at every opportunity. Restaurant meals were very high standard. Car parking very convenient The rooms feel rather "dated" and electrical wiring systems are old and of concern. WIFI was very expensive.
excellent customer service and ver polite employees. reception, restaurant, bar , etc
Nice ambiance of restaurant and bar; quality of the kitchen. Possibility to use the hotel bicycles which are very decent to make a decent cycle trip.
Easy to find location, very good and pleasent staff. Well maintained throughout. Breakfat choice and presentation was excellent. Wireless internet did not work and listed price very expensive. Sound insulation between rooms poor [TV from next room could be heard all night].
Breakfast was outstanding The website claims all rooms have a (French) balcony or terrace - they don't, this is very deceptive as 'the French balcony' is just a railing infront of the window.
The hotel was clean, the staff were helpful and friendly,and the food was of a very high standard the barking dog across the road.
The breakfasts are always fantastic and the staff are always very polite and helpful
it was excellent ! no
Nice, clean hotel. Nice restaurant and bar. Some traffic noice.
The service in the restaurant was not very coordinated.
Excellent. Breakfast is a little expensive but extremely rich!
recently opened so spotless, nice atmosphere despite the size of the hotel, very good value for money
Friendly staff with modern hotel - good combination
A bubble bath, a spacious room, quite surroundings... very attractive lobby and stylish design of the rooms... Well done! We had a problem with some construction work beginning at 07.50 am, but I expect it was a unique incident. No complains.
Reception and restaurant staff were lovely and helpful. also liked the free wifi and good quality of buffet breakfast
all the staff were extremely helpful and friendly.
that the restaurtant was on hand to have your meals I think it would help if you had fans or air conditioning in the bedrooms, also a wall fan in the bathroom when one is having a shower or bath.
The smoking area is located directly in the area of the reception. Within 5 days the linen weren't changed at all. Cleaning of the room was conducted cursorily.
Excellent location for town centre A bit basic and dated.
Excellent location. The sheets left white fibers all over my clothes. I noticed that only after I emptied my beg on the bed, so all my clothers left this hotel coverd withe white fibers. That's also probably why i sneezed so much.
Location, Value for money, Parking next to Hotel, Bikers welcome ( motorcycles ) Very helpful staff. At 2am we had someone enter our room, my wife and I sat up in bed and we could see the light from the doorway coming into our room, my wife said " hello " and the person said oh shit and shut the door, this was not very good as someone else had a key to our room.
everything except the pillows are not very comfortable.
Great location for the town, quiet environment and a wide selection for breakfast!
The staff are very friendly and could not do enough for you They said it was a double room but it was a continental double bed - two singles pushed together
Convenient location. Very good breakfast. Comfortable room with good bathroom. Staff were helpful and mostly friendly. It seemed rather unusual to have to pay extra to receive bbc tv vchannels
Location is good and staff are friendly and helpful. Many restaurants close by. The front street is noisy at night and the room we stayed in was a little small. A bigger 'double' bed would have helped.
Staff extremely helpful. Comfortable spacious room (though this was a free upgrade as we had been placed in a double room rather than the twin we had booked. Food excellent, including generous breakfast. No free car parking at the hotel. Hotel provided voucher to use public car park about 5 minutes walk away.
Very Noisy room, close to busy street
The location is very nice, as is the bar and the breakfast. We had a room at the top (5th or so) floor with a relatively high room temperature.
Very helpful and friendly staff
Location of hotel in old Harderwijk. Interior looks outdated and needs refurbishment.
Excellent service! Very nice and thoughtful staff. Compliments to the team!
The staff were pleasant and helpful without being obtrusive. The room was stylishy furnished - and the breakfasts were excellent.
The Comfort of the bed was excellent, also the food is first class with an excellent menu choice I have stayed at this hotel many times and the down-side perhaps is the price, but this is now considered the "norm" in Netherlands
Breakfast very nice and close walk to 4 restaurants Needs more thorough cleaning, paint,yard maintenance, etc. and Immediately across (about 50 feet) from college classrooms and student population. Also, no lift so could be a problem with luggage and walking up steep stairs.
Beautiful hotel! Staff extremely helpful and friendly, food fabulous, bed comfy! If ever in the area, absolutely stay here.
front of hotel covered with scaffolding and screens - not the most welcoming sight on arrival. Work has to be done but there should be some recognition of this in rates charged.
Friendly atmosphere, comfortable single room
Service excellent! Restaurant and breakfast awful!
Staff were excellent, probably the best I've expereienced. Without asking they solved many of our problems such as high chairs and shipping some forgotten items to our next hotel. A+++ Be warned there isn't an elevator which can be an issue if you can't do stairs though there are only two stories. They let us park our stroller on the main floor so we wouldn't have to haul it up and down.
Excellent staff. Very good atmosphere at hotel. 10-15 mins walk from station. I would return for longer stay. Message re early Sunday breakfast did not reach Sunday staff. Request not well received but requested basic breakfast provided. Credit card machine did not work and had to pay cash as I had train to catch.
Refrigerator in the room, very nice beds and bedlinen. Very loud bell from the square bell tower, over poor soundproff windows!!! Very poor waterpressure in the shower.
nice spacy room
Value for the money Hotel location inaccessible to cars, compilcated to park.
The location is very good if you want to visit Harderwijk. The parking is about 500m away. No way you can drop off your luggage in front of the hotel. Rooms are very basic. I found the rating of the hotel too high.
Location & room car parking instructions could have been more clearly explained
The location of the hotel. the staff was very helpful, the breakfast was very good.
A very nice hotel, clean, staff very good,an owner who takes the time to talk to the guests. No
Very clean and friendly, great location in a traffic free market square Parking was free, however 10 minute walk
It was a nice room with a lovely view of the garden. Thy couldn't arrange for internet service, which was a problem. They thought they had it but it wouldn't work with my laptop - which was never a problem elsewhere.
The hotel had a very homely feeling and is situated in a beautiful environment. Friendly and helpful staff. The food was limited in choice and I would have liked more vegetarian options on the menu.
The area, the location, the restaurant and the food, the service.
The room! The breakfast and the people. No
Beautiful surrounding countryside. Slight remoteness was welcome as it added to the peace and tranquility of the atmosphere.
Very nice surroundings. Breakfast served only after 8:00
The staff were brilliant, the surrounding countryside was just what we needed for our cycling holiday.
still area, clean and comfortable premises, nice bar and eating room, good breakfast during my stay, the heating was noisy at night
We were impressed with the friendliness and helpfulness of the staff. The food was excellent, and we enjoyed the closeness of the countryside which allowed us easy access to all the paths around the hotel. As British visitors we might have liked to have had Tea and Coffee making facitities in the room
I liked the countryside and the possibilities of biking and hiking. In according tot the price it was worthwhile. Leaving before 10 o clock in the morning is pretty early.
Great view of the garden. Lovely staff.
Very nice situated hotel with friendly staff and good restaurant.
Warm bread in the morning Starthoures of breakfast (too late), entrance to rooms looks more as a hostel than a hotel
The fireplace inside was very cosy. The meals in the restaurant were good and came in large portions. It is a hotel with a friendly atmosphere.