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It is a charming hotel in a perfect location. The recent renovations were tastefully done, and my husband and I liked the accommodations very much. Parking is somewhat complicated since it has to be in the street.
It was in a good central position The furniture and decor were rather outdated
Clean and comfy room, staff welcome with a smile, excellent views from the room. the parking facility as stated in website is for limited spaces, i think on first come first served basis. Also parking is some 200 meters away maybe problem with people with physical difficulties or travelling with small kids.
beautifully renovated hotel with a high quality look .... given the price and thecentral location right at the main canal (yet quiet) ... this hotel had to be the best value on my trip. The staff was friendly and most helpful. Breakfast was nice, and the hotel has several lovely lounge and sitting areas to make use of. Delightful. no
Hotel in excellent location and very good value for money.
Elegant hotel which appears to have undergone some upgrading recently. Great location and easy to find. Staff delightful. n/a
Top location in all of Aveiro. VERY professional and courteous staff. João was exceptional.
The Hotel is as central as you will get, surrounded by cafes, shopping, and also tradition. The first night of our stay was a national holiday, and there was a lot of celebrating well into the small hours of the morning. Although there is double glazing in the hotel, we were still able to hear the noise.
Wonderful location overlooking the canal, restaurants in easy walking distance and reasonably priced. Boat trip a 'must'. Helpful and informative staff. No parking and difficulty in finding any in surrounding streets. Situated on a busy roundabout so could be a problem unloading and loading car.
Nothing Does not smell good, furniture not changed since years, not well maintained hotel, absolutely not reached 5 stars standard
The hotel is set in a great location and IT IS A PALACE. Also the restaurants provide excellent food at a reasonable price that I would travel for. The room itself was not anywhere near 5 star quality and was dissapointing. Old, tired, spacious, yes, but luxurious it was not.
the atmosphere, historic building, the surrounding, the place the palace If we take into consideration the general European standard it doesn't meet the expectations of a 5 stars rather a 3 stars hotel If we compare to the Portugal standard it fits to a 4 stars hotel
We loved it all but very expensive. Weknew that going in.
Excellent setting, beautiful building & gardens Rooms should be modernized
Very nice location We arrived at 9.30 pm, we said to receptionist that we would like to have the dinner in 30 minutes, we check in in the room and after 30 minutes come back to restaurant but...it was closed. Why didn't you say that the restaurant were closed in 30 minutes?
The peace and quiet and beautiful surroundings
Fantastic situation and beautiful building. Where were the staff?
Historic hotel in a spectacular natural setting with walking trails and gardens. The restaurant is excellent. Better signage on the walking trails and providing a better map of the surrounding parkland to guests would be helpful.
Comfortable room and excellent parking available. Limited information in room on locality and lack of tea/coffee making facilities in room.
A comfortable hotel with a large room in a quiet location. Staff helpful and recommended excellent restaurants in town. Location a bit out of town with a good 15 minute walk.
Nice rooms - close to railway station
Excellent location to visit Aveiro. Good hotel, total comfort, nice decor and beds very comfortable. Quiet location and good breakfast. Wish we could have stayed more than one night. Nice little terrace for a drink in the afternoon. We liked everything about this hotel.
Had no meals at hotel so cannot comment-price did not include breakfast . Room/ bathroom was well equipped,quiet, very comfortable and clean.Mini frig was very useful. Bathroom door needing adjusting in order to fully close.No place to hang coats or clothes except in cupboards.
Very comfortable and clean with excellent facilities and bathroom. Requests were undertaken with promptness and intent. Free internet in lobby was great. Location right next to train station, close to eating + shopping. Historic centre a 10 minute walk.
It's a very beautiful building, with lots of old details still visible. Dinner was a 5* experience, my compliments to the waiters and chef. The indoor swimming pool and spa facilities were very nice as the outdoor one was already closed when we stayed there. The wooden floors made it noisy; you could hear the upstairs neighbour walk around and you would hear people passing by in the hallway. The indoor spa facilities could be improved by providing things like scrub salt and turning on all the facilities (sauna) during opening hours. Dinner wasn't only a 5* experience in service, but unfortunately also in price, compared to regular portuguese restaurants.
Beautiful palace, confortable rooms, good breakfast, very frienly personel
The setting is extremely good and the project to refurbish the hotel has been a great success.
Imposing hotel which has kept many of its early 20C features but provides modern standards of comfort in rooms and spa. Hotel is obviously dependent on business conferences at this time of year (autumn). Pity the lido is no longer in use - perhaps seasonal?
The hotel is fabulous and has a lot of potential but the inexperienced staff (or poorly trained) who do not pay attention to small details do not allow it to reach its full potential. The young lady on reception had NO customer service skills nor did the maitre D in the restaraunt. The food was good almost gourmet but the presentation, lack of vegetables and service down graded it. The champagne we ordered arrived in our room at 11.30
location, historical building with renovated rooms Breakfast should definitely start at least at 7 in the morning. Having to wait on the door for breakfast until 8 is not ideal
Its a nice and quiet hotel for a weekend retreat.
Nice hotel, recently refurbished, now with modern room amenities but having maintained the historical spirit of the public spaces It was empty ... no athmosphere. Probably only a few (less than 10, I would think) rooms occupied.
I loved the food, it was excellent . The wine also was very good i didn't like the service and the pool closed
Fabulous place-a dream would love to return
see my score... When I checked out I discovered that My booking.com contract was not in line with the price of the hotel. Nevertheless, without any trouble it was corrected by the lady at the reception desk.
Breakfast was good, except the orange juice. Improve the price-quality relation.
This new hotel is located on a new street and does not show up properly in Mapquest or Google maps. Not a complaint, just a warning. Call and get directions.
Spacious room; very well located very expansive breakfast; no internet included
modern, new, luxurious hotel a 10 minute stroll along the canal into the town. Rooms were very spacious & comfortable. Free internet access available in the Business Center which was very useful for guests. rooms were not well soundproofed so could hear conversations from guests in the next room
Very good location and very clean am comfortable room (with a good view, if it faces the lake). Overall, it is an extremely nice hotel with very good value-for-money. Front desk staff was not very helpful when I asked to change from a twin bedroom to a double bedroom. I had to stay in the twin room because, allegedly, there were no more double rooms available.
Nice location, 500 m from the wonderful city of Aveiro. Beautiful views from the restaurant. Free parking in front of the hotel. You cannot enter the swimming pool without paying for the SPA (there is a charge of 9.00€/day!!) Even if you stay one night, and you want to swim in the afternoon and again in the morning, they charge 2x the fee!! A very big disadvantage not worthy for this kind of hotel.
Excellent location, great staff, very helpfull. Rooms excellent quality
Good presentation,everything clean,excelent breakfast whater not very warm in the 1st night
The food and spa The location
The staff very pleasant and the rooms very space and very clean
Although we only stayed for one night at Hotel de Ilhavo on our way to the north of Portugal we were in for a pleasant surprise. The hotel is relatively new with big and comfortable rooms, staff is really nice and efficient and we even had the chance to use the indoor pool&whirlpool (open until 10pm, pleasantly warm pool temperature) in the evening. Rooms were clean and the breakfast buffet really great with a lot of choices available. The hotel was relatively hard to find as there are a lot of confusing signs regarding the centre of Ilhavo and the hotel itself doesn't have any signs posted. We even got lost on our way back from Aveiro to Ilhavo.
The Buffett was excellent value, as was the breakfast. The outdoor swimming pool facilities were excellent. Lack of barstaff, sometimes there was no-one around the bar area at all.
Pretty hotel with friendly employees. Very nice pool & fitness room. Good &free parking spaces. Cheap Internet access Rooms with relatively thin walls. Not very good located
Good facilities; Good breakfast; Restaurant
The indoor swimming pool and gym are good for a small hotel. There is also an outdoor pool. Dinner needs to be reserved as it seems a lot of non guests dine there, attracted by the good food. Breakfast is adequate. The location is not attractive, situated along a suburban street. It seems that the hotel is being extended as construction work is in progress. The entrance to the underground car park is narrow but there is some parking in front and at the side of the hotel.
Children playroom Swiminmg pools Breakfast
It is a charming hotel with an olympic swiming pool with plenty of entertainment for kids but also for adults. The charm of the past may be seen as old fashion for some people. I thought a bottle of water was offered each day, but only the first one is offered.
It was a big hotel, the rooms were spaceous and clean. The swimming pool outside didn't have any water in it.
Hotel cleanliness and food was very good. Very nice employees. The floor propagates too much noise and in the silence of the night that's very noticeable.
The informal atmosphere, friendly staff and location of the hotel made it an excellent centre for our stay
Booking.com claim this hotel is about 12 miles from Coimbra. This is simply not the case its about 22 miles away by car. Really poorly located. Rip off prices
Cleanliness, kindness of staff and hotel location. Due to the huge amount of guests, the breakfast service wasn't the best.
confortable beds, quite, nice surroundings door lock did not seem to be secure
Nice for family. Good outside and indoor swimming pools. Friendly staff. The staff was friendly, but we had the feeling that there is a shortage of staff, namely at the restaurant and bar. The children's room was not too clean.
We liked the design of the room and hotel, it was very stylish. The front desk ladies were very nice and always helpful, perfect service. The special gift(wine with cheese and fruits) was very kind from the hotel staff.
The room, breakfast and the very friendly and helpful staff, also the location
Beautiful hotel. Lot's of refined details. Even the art work in the room was thoughtfully chosen. It is beyond the hotel's control but, when the wind comes from the north, one is very aware of the paper mill many miles from the otherwise wonderful city of Aveiro.
It is charming and run by charming staff. It's a tonic for anyone tired of large chains and standard products. Everything was very comfortable and relaxing. Only the breakfast was slightly less impressive than a 5-star hotel would offer - but it was still perfectly acceptable and we would happily stay there again and have the breakfasts!
nice clean comfortable room. pleasant staff needed tea/coffee making facilities in room
Very nice hotel for couples. I tried de Lovers Pack and it was great. Very relaxing enverinonment and excellent location.
very warm welcome and tourist guidance for the town, help find parking
It's a good looking hotel and very well placed. The view from the room is very nice. We can see the canals of Aveiro and there are lots of restaurants nearby. The hotel is located nearby the bars. At night there is too much noise. The breakfast is very poor for a 4 star hotel.
We arrived early, but were allowed to check in immmediately, it was early season.The receptionist offered us a parking spot outside the hotel. All the staff were extremely polite and helpful and attentive, all spoke good english and were very professional. The decor,comfort and service at this hotel is first class. The breakfast buffet was excellent.
Excellent location, very helpful friendly staff, beautifully decorated rooms. If you are in Alveiro, this should definitely be the place to stay.
Felt like a 5 star, but the staff were very nice and down-to-earth. Double beds are 2 singles pushed together.
The hotel was quiet and very centrally located. It is easy to find, since it has a big illuminated sign on top. The breakfast buffet was quite fine. Especially the fresh fruit was a nice touch. The free internet did not work for me or any of my colleagues. Neither did the free wireless internet in the lobby. The hotel seems a bit old and used.
The location at town. Close to main facilities and shoping area. Nothing at all
convenient for the city and the other facilities very low speed of the internet and its connection system. it was practically useless
The quality and value-for-money of the food/meals was excellent, and better than in most other hotels I have stayed in.
It was close to city centre ... Breakfast was not good, Couldn't find any accessible sockets to charge mobile, laptop etc, no free WLAN
comfortable and clean room; huge breakfast selection the hotel should need to be renovated, especially the bathrooms
Nice room Room
The buffet breakfast was excellent and i like they way the conserve energy the hotel was convenience to shopping and site
great location and price
Good location, next to the pedestrian street. Perfect to see the city center. Good breakfast, free internet acess. Big Supermarket nearby. No parking place near the hotel reserved for clients.
The Reception staff were very helpful, the hotel was warm and the room very clean. The breakfast was a disappointment and the staff seemed slightly annoyed if you arrived for breakfast after 9.00 and anyone arriving after 9.30 were faced with little choice. It was a shame that the fruit bowl was so unappetising, the coffee only warm and the orange juice what we would term as orange squash.
easy acess to town Aveiro and space to park your car . nope the hotel it is perfect!!!
Room was large, clean and comfortable.
friendly, good value for money no wifi available in the room
Good value hotel in walking distance of centre.
Nice breakfast Fast internet in some rooms
The room was very clean and comfortable. Also the bathroom was very clean, Breakfast was excellent.
The staff was excellent. Minor electric malfunctions. Could no turnTV on by remote control.
A very nice big and clean room with air conditionning. Fantastic continental breakfast. Good price. Would recommend to anyone who wants to stay in Aveiro. You have to pay for using wireless internet but i couldnt even use it on my laptop. However they let me use their computer.
Silence around, near center, good breakfast. Bath towel with a stain, some hair and some beach sand in the room.
The only nice thing about this hotel was the view from the bar on the top floor.
The room in general
Friendly, helpful staff
Nice staff. Nice hotel. Nice decoration. Good cleanliness of room. Very confortable. Free Wifi connection. Free parking for car. Great location. Breakfast could be a little better.
only location two persons, but two price of hotel, very bad, because customs organization is the same.
Right in the centre of the town, easy walking to restaurants The parking garage was a little difficult to find
room, the view, pool no wifi (wireless)
beauty of the landscape,quitness of the place and good gastronomics quality and service.
The simpaty of the staff
Room was big, clean, with outstanding view of nature. Very relaxing place. This hotel has not his own restaurant.
great service and landscape, delicious breakfast, peacefulness. mini TV does not fit to otherwise very nice room.
very clean, great breakfast selection, helpful attentive staff, child freindly.
Very comfortable hotel, well located for the town. Staff were very friendly and helpful.
Breakfast, cleanliness, garage, in spite of a little complicated by the space to drive.
Good location, quiet, good buffet breakfast.
I liked the welcoming athmosphere, the beautiful old part of the hotel with the restaurant; the excellent breakfast; the comfort of the rooms; the location, close to the station and the centre of town. The view from the room (109) is not so nice; and it is a pity that there were no chairs on the private terrace.
Very polite check-in service. Very polite staff in general. Breakfast was not impressive however.. Kind regards Frank See above
Complimentary champagne given to celebrate anniversary as part of excellent service by helpful staff
Classy reception area and beautiful breakfast room. Easy to find. Free private parking a bonus. Staff not very welcoming. 1km walk from city centre, but felt safe.
bikes were avalable -- the emptying of the glass container at 07.00am in front of our window, the lack of of map of the surroundings facilitating the biking in the surroundings, the lack of a small boat to visit the lake
The peace and quiet and beautiful setting
Good value for money - free bicycle hire. Excellent swimming pool, and loan of towels for pool. There was a folklore dance group on and so the hotel was busy, yet they still managed to find us a table to watch the dancers and really looked after us.
Very relaxing, beautiful spot on the river
near city center
location and decor nowwhere to get a coffee only a bar which did not open until 6.30
The hotel is very clean and big enough for 3 beds. We could stay comfortable enough without bumping into each other. All staff is polity, nice and helpful. The hotel is very quiet and it is easy to park very close to the hotel without having to pay an extra fee.
good hotel with all facilities you may need, internet, little ''business'' centre, good beds, 10 minutes walk from the centre of town.good value for money
We had breakfast out the second morning, as hotel breakfast very poor.
A safe, middle of the road hotel just 10 minutes by taxi to the centre of Averio. Free street parking or a small charge for hotel parking. Buffet breakfast and hotel restaurant (closed Sun eve and Mon). Safe were very pleasant and spoke reasonable English. Will call taxi and make reservations for restaurants in town. Just a little bit tired looking - but good value for money and easy access overwrite this.
Fantastic hotel and very cheap nothing
Nothing Building work at the school across from the hotel, a generator was running 24 hours a day - very noisy! The room was cold and the air-con unit took hours to remove the chill. The hot water machine at breakfast was broken too! The TV kept turning itself off and the picture was terrible.
Very pleasant, helpful and friendly staff. Good size room and bathroom. Good standard of comfort in public areas. Very interesting and informative tiling in corridor to breakfast room. Breakfast room was shared with sister hotel, Jardim Afonso v, which led to overcrowding at busy times, with no tables vacant after collecting buffet. A busy road nearby was noisy at night and there was no internal access to the garage from the hotel.
Close enough to city center (10 minutes walk), free parking place in front of hotel, very comfortable, clean and quiet Nothing special, everithing was good
hotel very well located ,very quiet , good restaurant , the staff is very helpfull
Very nice and helffull staff. The room was a bit humid and "smelled" a bit...
The Estalagem de Sangalhos is a great clean and well maintained hotel. The staff made all the difference extremely helpfull and nothing was a problem
The staff and owner were absolutely superb.
Nice Room with all that is needed. Good breakfast. The Hotel it´s not brand new