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The location of the hotel in Laval Although it was very useful to have parking facilities at the hotel, the garage had rather a bad smell.
nicely decorated room / soundproof room at street side / airco / buffet breakfast (although limited choice) very small elevator / small bathroom (although not all bathrooms are the same) / bath/shower tap needs replacement
Excellent location. Garage was important as we were travelling in our own car. We arrived on a Public Holiday (1 May 09) and the hotel was closed until 5:30 pm.We had been given a check-in time of 4:00 pm - so had to fill in 90 minutes before we could get into our room. Notice of Public Holiday and Sunday afternoon closures would be useful.
The room was very spacious. Very effective double glazing, once the window was closed no outside noise whatsoever. Central location, popular restaurant on doorstep. Undersground parking available but very tricky if you have a big vehicle.
Central Location. Quiet - Our room was anyway. Secure Parking. No bar or restaurant in the Hotel.
Location The breakfast was too basic
Friendly, helpful staff. Good location with old town just across the bridge. Will return.
Convenient location The lift was small and had a very funny smell
Wonderful location in the centre of Laval. Clean and comfortable if not exactly luxurious, but good value. This is the second time we have stayed there rather inconvenient that reception was not open all day
Very nice location. Staff very friendly but couldn't speak English. Convenient location for attractions in the area, e.g. Laval, Rennes & Le Mans. Quite hard to find / Breakfast not included.
Could arrive late , nice breakfast (I love French bread)
We rate this hotel as one of the best that we stayed at during our holiday and consider it the best for service and value.
staff warm and friendly attitude a little sparse, we were on a blokes trip to leman and it was adequate but I would hesitate to use it for a family trip
Good breakfast. Restaurant had been advertised (which is why we booked). Only when we arrived did we find it was not open at weekends.
very nice staff, a good restaurant and a very good breakfast buffet. Nicely situated on the outskirts of the city with sufficient parking place. A nice place and great value for money.
it was quiert We did not find it for 1.5 hours road signs need to be better
It was clean, friendly staff, nice restaurant,food good, hotel easily accesiable and easy to find. Everything was good.
Friendly staff,good service, even provided evening meal after resturant closed.Clean room which was excellent value for money.
Friendly staff nice rooms excellent food The hotel seemed unprepared for the amount of guests there was a shortage of beer in the bar the staff had to go to local shop for supplies also they only had half a dozen pint glasses which was meant people had to buy half pints which made the night considerably more expensive as the price for half a pint was much more than half the price of a pint
You are the guest and nothing is a problem. The food both in the restaurant and for breakfast were excellent. I stayed in this hotel back in June and enjoyed the experience, and re-booked for this visit, I have re-booked for my next trip to Laval in june Next year 1. They only have one room with twin beds. 2. The service in the Le Capucin Gourmand Restaurant was not as good as in June. 3. As a smoker it would be nice to have a covered area at the back (It was wet on this visit)
Don't visit this hotel without testing the reastaurant !
location, near airport and fair out dated bathroom
Standard of the rooms & the hotel, the food, wine, the outdoor pool & the staff were second to none
so nice :-))))))))
Location near ring road. Nowhere near to simply go for a drink.
Size of room, location, cleanness
Easy to find location. Mattress was dipped in the middle where lots of people have slept - not good for my back. Bed also had stained sheets and had a blanket rather than a duvet which I don't find very comfortable. Reception staff not very polite when struggling to make myself understood in French, I asked in French if he spoke English but he was not happy with this question, even though I tried my best to communicate.
Friendly helpful staff, clean, great food location - quite far out of town (about 10 euros in a taxi)
All was fine just like the other times I was there. No lift.
The breakfast and the lady in reception was nice. The room was tiny, very old fashioned and noisy.
Madame Proprietor was wonderful she is so friendly and had plenty of time to point out 'What to see in the area. We are defiantly staying again d&m france
The service was excellent. The manager/owner waited for our unplanned late arrival, called restaurants to assure we can have dinner and generally gave us a very good feeling. The experience continued with an excellent breakfast and a nice farewell.
close to the center no lift
The staff is extremely friendly and helpful. Location of the hotel is very good - just a short walk from the old town.
It is a pleasant hotel where we have stayed several times. The owner is very agreeable and helpful. The service at breakfast was attentive.
Very clean, staff very helpful and breakfast excellent.
very kind elderly lady at the reception, helpful with everything
Being right in the centre of town.
The location was convenient as we traveled through the Loire Valley. Price was one of the most reasonable for a clean place to stay. Hosts were very nice. Not that it matters but the rooms were stripped down. An old building could have had great decor to make it more inviting.
Staff friendly and helpful. Food good and reasonably priced. Soundproofing could be better - particularly when coachload of loud visitors arrived late evening.
Everything is good there. When it was Hotel Percival there was always a warm welcome and helpful staff, and the same now it is Hotel Balladins. There is nothing I don't like about the hotel and this is not a complaint, but it would be nice to have coffee making facilities within the bedroom.
The man who dealt with us at reception was very friendly, polite and and helpful. He answered our queries well and was very efficient. Our room had a shower screen with a crack running across it, which meant when you showered, some water seeped through onto the floor-if we had stayed for longer, we would have perhaps asked for a change of room. At breakfast the coffee wasn't hot at all, in fact it was luke warm and came in a pot with a saucer sitting on top of it instead of a proper lid.
Friendly staff, very clean. Convenient location when travelling to Brittany. Good choice of restaurant at the site.
Friendly staff. Rooms seemed stale and musty.