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The friendly and professional approach of the hotel staff. It made it pleasure to stay at the hotel. It is a hotel we frequently stay at when travelllng between England and Italy and have never been disappointed. The fact that the hotel menu did not seem to include organic or free range food.
I love this hotel! Next trip Im back! Nothing...
Easy access from the motorway. No character, no atmosphere, very much a quick overnight stopover, up&away place.
Close to motorway. Good for one night on our way to Italy. Free parking for car. Clean rooms with good beds. Limited choice of meals in restaurant. Very basic. Breakfast very simple. When almost all guests have had their breakfast the waiter started to refill empty plates. All in all price/quality ratio for hotel + meals was too high. Can easily be changed and improved.
Nice place, comfortable room, service, honest breakfast, good quality restaurant. The room we stayed was smelling to cigarette smoke.
Too many tree....on the walls
I liked the sound of the nearby river, fine bath
Very nice, family operated hotel. Excellent location - 1 min from the motorway - yet very quiet. Exceptional quisine - overall I very strongly recommend this hotel to everyone travelling through the Switzerland.
Lovely location. Very friendly staff and helpful management.
We had a lovely stay at the hotel..The location was breathtaking,the staff were very friendly and helpful..Maybe make the menus in English to help out the humble tourist!!!
very well located hotel and with roomy and comfortable room. The kitchen closes very early, 9:30 pm. Elevator doesn't exist.
Fantastic views of the Alps, friendly staff, great food at a reasonable price
No elevator and we were on the third floor. Of course it is an old building and it is hard/impossible to install one.
Convenient location for a stop between north and south slopes of the Alps. Fine room. Too expensive for what you get. No elevator.
Nice staff, good food. On a busy main road and lots of traffic noise late into night meant we didn't get a lot of sleep. Also bar terrace was directly below our room so noise from patrons was very loud.
It was a disaster.My wife and I drove on the very steep mountain, narrow roads and its very far from the autobahn.Very disappointed won't stay there again.Accommodation was poor with regard to the cost we paid.
Nice hotel and rooms.
Staff were very welcoming and helpful Lack of car parking
everything, the road was closed, so we arrived at 12 midnight, they did not mind waiting up for us and also made us something to eat and drinks, rooms where great, highly recomended to anyone
Free secure motorcycle parking, good breakfast and dinner
We felt extremely welcomed, the owner and staff were very kind and accommodating. These people know how to look after their customers. On arrival there was a problem with the room, it wasn't the type we had booked. They went to great lengths to give us different options and make sure we were happy with it. The food they offer is superb, made with local produce and you can taste the difference. We would have stayed a few more days if it wasn't so expensive. For this reason during this trip we spent most of our holidays in France and Italy and kept our stay in Switzerland to the minimum.
It was in a good location Very spartan for 150 CHF a night
Nice location, friendly staff, good restaurant. Good value for money.
The hotel staff were very friendly and thankfully spoke good english as my german is poor. We stayed in an apartment which is located a short distance away to the rear of the hotel, with its own underground car parking space. You can then use the hotel restaurant if required.
Set in a lovely village the Hotel is beautifully decorated with flowers. The room was spacious and very clean We were the only couple in the hotel that night and due to energy savings the interior lights in halls and passage ways were unlit as they were on timed switches. A light in the entrance hall /reception would have been better.
Complete Hotel seemed to be renovated recently. Old details where nicely kept into the new designs.
The hotel felt very cozy and warm and the hIstorical significance was appealing to me. The restaurant was excellent and offered wonderful local and regional specialties. Breakfast was also great, very generous. Free wifi was definitely appreciated. Professional staff. No.
Staff is excellent, went out of their way to assist us with a non hotel related issue. Internet access was good. Scenery was excellent in the area and from the hotel. Rooms were quiet. Architecture and hotel decor was excellent. Food menu was good. Food was pretty expensive, however, I do not have a comparison to reference with other hotels in the area.
Small, but very clean room. Very good breakfast. Fabulous location. Staff was courteous but a bit cold. Price seemed a bit high.
breakfast was nice, staff really friendly the beds were not really comfortable
The room was basic, staff friendly, most spoke english, the food in their restaurant was the best we had in Switzerland for the price.
How can you have a room with a bed that's 60cm wide ?
The helpfulness of the staff when my husband slipped and fell during the night. The location is nice. The shower room is very small, and a sliding door instead of one that opens inwards would be a very sensible modification.
Friendly staff, good restaurant - good hotel for a stop over heading south.
Easy to find. Excellent staff. Spotlessly clean. Biasca, Switzerland is a beautiful quaint town. No.
Good breakfast No Balkony
very friendly staff - excellent price - excellent restaurant Not a thing
Location, and the restuarant for dinner. Excellent food and good wine - service very good. Very freindly staff in both restuarant and hotel. The pillows really need replacing. We have stayed in two different rooms and in both they are very poor and thin. Take your own. Beds ae comfortable. The shower again in our room didnt work properly and again this is an area that could easily be updated by the hotel and one that is actualyl necesary for the prices that they charge. We would stay here again - and hope that they may consider updating these points in the hotel as it really is the only thing that lets it down for us.
Convenience to what I needed to do and helpfulness of staff.