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The bed was probably the best bed ever. You just didn't want to get out of it! Bar closing at 11 pm. No opportunity for hotel users to have late drinks.
Availability of Wifi, very comfortable.
helpfullness of the staff postion of our room
The room and the evening meal in the pub N/A
warm friendly relaxing very self contained- pub atsmospher good food excellant staff
Considering the price per night, I feel the hotel could do with internal updating
A good choice of food and the staf were very helpful
The staff at the feathers were very pleasant and the atmosphere in the pub was fantastic. Cosy log fire on a cold night. Very clean room as well.
Comfortable for an excellent price Single glazed windows without security features, ground floor window could be easily opened fully by an intruder, should you have the window partially open for ventilation.
None No reception area and bar maid not aware of booking in procedures, stayed in room 1 noise of traffic and public bar, heard every hand drier in bar toilets operate. Room 5 was occupied by resident manager so we were awake 5am each morning. The water and drainage pipes from room 5 run directly above the bed in room 1. Floor boards creeking and heard his telephone conversations. Cleanliness of bathroom poor, no replacement toilet roll so had to obtain one from the bar toilets. Had a meal in the first evening in the bar food not hot and price of beer is expensive.
The friendliness of the staff, the location and overall level of comfort/food which made my stay extremely enjoyable.
It was a special occasion so it was a little pricier than we'd normally use but you could definitely tell the difference and it was worth it - very comfortable and beautifully furnished. All staff were very pleasant and efficient. Breakfasts were top! We were prepared for the restaurant to be very expensive but it was only in the gastropub range which was a relief! Grub was lovely.
Really lovely hotel, very modern and the rooms were gorgeous.
lovely food, dining room, bathroom and bedroom apart from air-conditioning making our throats dry Women would not like shower head striaght over their head, so would need a separate hose. Slippery bath, had to hold towel rail for support to get out of bath to the floor. Menu should read EACH for vegetable sides.
Room lovely - food fantastic - staff brilliant - service exceptional -superb breakfast. This hotel really has got it all. Loved everything. Can't wait to book again. Everything was superb - no down side
Booking Breakfast too slow. I need to be away by 07.20 and having chaecked out before breakfast I waited about 30 mins. Would put me off staying again.
Very comfortable and clean room. Excellent evening meal and breakfast with good service.
Clean room and bathroom, nice bed, nice service
Very modern, clean and tidy hotel with comfortable facilities. Security to get into rooms was excellent. None
Very nice ambiente No outlet in bathroom
We had a superiour double room and it was fab, it was like having a small apartment to ourselves. The room was clean and well presented with everthing we needed. Staff were friendly. Breakfast was great with a really good selection to choose from. There was a large car park so parking is not a problem. Was not able to spend more time there.
not much really room very cramped poor breakfast arrangements
the room was clean and comfortable and the breakfast was very nice
the atmosphere, the people where very nice.rooms were exellent, also the pub.and the town was nice
Friendly and very helpful staff. The relaxed atmosphere in the bar/dining area. The size of the double bed in room 8. The hotel is situated on the main road through the village which got noisy quite early in the morning.
Location to my business
To much road noise
Very friendly welcoming staff, excellent food and good ambience
It was an excellent place to explore historic Thaxted from whence my mother and her family came. The restaurant menu was a bit restricted for someone on a renal diet.
Excellent staff. Very attentive. Good size comfortable room. No food after 9:00pm. Room too hot even with window wide open.