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staff were very pleasant, bed was very comfortable, the layout of the room was very good the rooms blinds were transparent so i felt as though i could be seen from outside the hotel when i was in the bathroom with the light on, at night i could not make the room darker - i could see lights from the garage next door.
The restaurant was great. The breakast could have been a little better but was still good. The lights on the stairs didn't alwas turn on when you went up and down. There's not much in the area, but it's relatively easy to het into Gent on the bus.
The staff were friendly and helpful. It helped that they were able to speak English as we do not know Flemish. I did not know how to increase the temperature in the room. However, this was not the fault of the hotel. I should have asked. I did not notice the thermostat until we were leaving (it was only an overnight stay). Perhaps a small notice in the room would be helpful.
we arrived at 8am,reception staff excellant as we had to go straight out stored our luggage and were extremely helpful, restaurant very good and the good service continued here. would stay again and recommend the otus hotel
Very nice hotel, hi-tech design,free parking,free wi-fi,polite stuff,LCD-Tv,all furniture is new.I was surprised when i saw lift in hotel that have just 3 floor. Sometimes noisy then you will open the window,minimalistic breakfast
the owners make you feel very at home very relaxed nothing too much trouble was a little worried that they might not speak english from previos reviews but thomas spoke english perfectly breakfast very well presented really enjoyed our stay and very central for all local sights
I must say that householder was very pleasant !!! We had a romantic breakfast, comfortable room, beautifull garden. When I will have a trip to Belgium , exectly I choose this hotel one more.