Terrible experience - delayed over 5 hours!
Pros: Once were finally on board, the crew was very nice and attentive.
Cons: This was the second leg of our round trip flight to Paris from NY. Both trips were delayed by over 4 hours. At the airport they gave us no indication of when the flight would leave. We were offered no food vouchers. I will never use Open Skies again. Be careful when booking flights - we originally thought we were flying with Finnair, but many of the airlines now partner with a second party company for the actual flight. Reserving our seats was a pain, we were constantly passed back and forth between, open skies and Finn air.