Would you like to save as your currency permanently or for this visit only?
Our spacious room and hardwood floors. Limited amenities. The parking fees and taxes. 27.00 total with ridiculous fees!
Everything was great Clean rooms, great staff, price was just right, even the food was good ........ unfortunately there was a couple smoking pot at the stairs and the smell went inside our room I don't care if they smoke but I think they shouldn't done were there's young children around....
Proximity to work location Filthy room, mold, mildew and rot on most wood in room. Window facing major road in shower, thin walls, broken remote, old loud air conditioner, small black bugs under plastic cover on bed, overall unsanitary conditions and loud neighbors.
Location was good. It was very close to the Disneyland shuttle. The restaurant was good, and the restaurant staff was friendly and helpful. I dropped money, I.d., and credit cards, and Jeffery found it for me. Thanks Jeffery!! The walls and ceiling were thin, and we got very little sleep. The staff was hit or miss with helpfulness and friendliness. It didn't strike me as that clean. I wouldn't stay there again.
Courteous, professional, friendly staff. Quiet rooms. Weak wi-fi in the back rooms (10208) section.
Room was cute, spacious, grounds are beautiful and location is prime. Shower pressure and temperature were fantastic. Room needs updating. While cute, every panel of the wallpaper is peeling off the walls. There was a makeshift cover for the fuse box that was falling off the walls with exposed screws. Windows opened to exterior building walls. There was only 1 nightstand by the bed, no conditioner, shower cap, or tea by the coffee pot. General condition of the furnishings were old and need to be replaced. They overcharged me for parking, normally $20/car/night, and couldn't figure out what the problem was after they had already charged my card on file. Parking is a nightmare and is small and cramped.
Location was spot on for Disneyland. I like it even better than the hotels on Harbor for this. Staff was friendly and room and facility were clean. They had a party in the restaurant but we were really pleased it wrapped up before 10 Room was really stale smelling and everything we have smells like that. Bed was really saggy and uncomfortable. broken stuff in the bathroom, Generally needs an update. We were also looking forward to a jacuzzi soak after our run but there wasn't one.
The online company I used for the reservation didn't get it to the hotel in a timely maner, and therefore check-in was delayed
My kids of course loved the pool It did say it was across the street from Disneyland but it was behind the park and was way to far of a walk for my grandfather just to get to entrance.
The room was not clean. With hairs in the shower of previous guests and I found a cockroach inside the room
Can't beat the location, an easy walk to Downtown Disney/Grand California. Well appointed, comfortable rooms. Nice staff and facilities.
Friendly staff, walking distance to Disneyland Room quality and cleanliness subpar, basic amenities (rollaway bed, pack and play, wifi beyond limited speed on one day) all required an additional charge. The appeal of the price, location, and attractive online photos quickly dissipated once arriving to our actual room. Better off paying a little more for a premium hotel in the area which ends up being around the same, since they won't nickel and dime you the entire stay.
Pool Bed was uncomfortable. The hook behind the door was broken, the water sprinkler in the room look broken. Very basic hotel. WiFi didn't work. Then I was almost charged for it after I had been talking to staff about not being able to get it to work. Cable wasn't great. There is a store that sells food. We ordered a bagel and it was hard.
Location was great. The shower could use some updates.
Very convenient to Disneyland. Clean, comfortable hotel, felt safe there. The cooling/heating system can only do either air conditioning or heating. I was cold and had to get a space heater to heat the room.
Close to Disneyland The in house restaurant has aweful service. I went when there were less than 10 customers and never had water or even saw our waiter. Other tables were requesting their waiter. Not a good experience. I wont stay here again.
Location to Disneyland. The A/C did not work in the room, as soon as we walked in the hotel room there was a strong weird smell. We had to leave the sliding door open to vent out the smell. Not to mention the ants roaming freely in the room. I also noticed a flaw in security, as in I cannot recall seeing any on the premises. One is able to walk through the hotel like nothing, I did not feel safe at this hotel.
Thin exterior walls. Could hear all the service vehicles making deliveries and pick ups early in the morning.
Location. Quality not inpar with other Sheraton hotels
Great hotel, cleanliness was great, staff were extra nice, for a big hotel close to Disneyland it was not overly crowded Hotel has no shuttle to Disneyland, this is probably the only one downside
We had a great stay! We had the same maid each morning that greated us in the hallways. Construction was going on next door but never heard anything because it was on the side with a view and that was the opposite side than us. Starbucks in the lobby! The only bad thing was the outlets in the room were spotty. You had to wiggle it just right to get to work and one morning I woke and my phone was dead, so missed an hour at the park because of it. We also had a ding in my new car's fender the first night there, inconsiderate driver. Might be worth valet parking. But not hotels fault. Just wish I knew who did it. Other than that everything was very nice!
We liked everything from parking, check in, room and the distance from Disneyland. A/C didnt work and mini fridge didnt work. My sushi was ruined and my bottled water was hot. The room was hot but we were so exhausted from 12 hrs of walking that we slept. A bit disappointed for almost $400 for 2 nights.
Our room was great, and so was every cast member. I couldnt buy the throw pillow which was on each bed.
I pretty much LOVED everything about the Disneyland Hotel ... The hype is true We didn't get a discount with our Annual Passes
Our stay was for our 30th wedding anniversary, and the hotel staff went out of their way to make us feel welcome, & special. Although the prices seem a little high for most people, our stay was very enjoyable. We will be returning in the future. The only negatives to our trip were the Disneyland Railroad, Haunted Mansion, and River Boats were closed. Also, I was looking for a Disneyland Railroad Engineer hat, but was only able to find a Conductor's hat.. Lastly, there were no hats for the Disneyland Monorail.
overall the pools + the room were OK no breakfast, not enough characters plqying with kids unless you make it at Goofy's
Traveled as a multi-generational family group. We greatly appreciated how soundproof this hotel is. Plenty of water pressure at the right temperature too. And enough elevators for minimal wait time. We could have used electrical outlets for cell phones at the bedside but this is a minor improvement suggestion.
Love the themes and decor, and the perks that come with staying at a Disneyland resort hotel. The headboard that lights up and plays music (and serves as a great nightlight) is lovely. We had a room in the Adventure Tower facing Downtown Disney this time, and while we didn't care about the view (in this case, plants from the Adventure garden blocked pretty much anything we could see from the 2nd floor), what we didn't like was how loud the music was from Downtown Disney. We also learned that although we could only see a tiny amount of fireworks from Disneyland, we could hear all of them and they were pretty much as loud as they are when you're in the park. I'm still shocked that my kids slept through the music and fireworks that first night. On our third night, the older one was still awake when they started and used earplugs to get to sleep. The live music didn't stop until 10 pm even on weeknights, which meant we didn't get to enjoy the peace and quiet of the room (after being in the parks all day) until then. If you're not bothered by noise, it won't be a problem, but if you are, consider requesting a pool-view room.
We loved our stay here. Our family can't wait to return! We loved the pools, the closeness to the park (our room over looked it!) and the on site character breakfast. Also loved the bunk beds for kids There is a Loud speaker in the park that they do announcements on. You could here that muffled early in AM or late at night from our room. Needs a new shower head.
The lobby was beautiful, the service was excellent, the location was perfect for visiting the parks and downtown Disney, and the room was big. While the room was large, it wasn't anything amazing for the price.
Water area Not worth the money. Pay the extra $20 and stay at the courtyard mariott next door.
Very clean, friendly staff. Would stay again Nothing
The only thing i liked was the tv Almost everything was outdated. Didnt like much. The bedding felt so gross; as if had been sitting there for weeks acumulating dust. Then the room felt really moist, almost humid when we walked in. The bathroom looked like it was for an old person. It said I got a deal after paying $200, but it seemed like it was a $100 room. In the pictures it looked like a $300-$400 room.... Super disappointed.
clean. comfy bed no light switch to shut off deck light
Our stay at Howard Johnson Anaheim was excellent! Check in was super fast. We arrived early and they allowed us to pre-check-in, hold baggage, and hang out at poolside. Water features were excellent for the kids. While at Disneyland (which is only a short walk away) kids kept asking when we were going back to the hotel to the kid water playground. Staff was friendly and helpful. Not so much a didn't like, but more so a would've liked- it would be awesome if food and drinks were available at poolside and water playground.
Close to Disneyland, has a little shop for miscellaneous things you may have forgot to pack and souvenirs, spray park keeps kids entertained for hours, loved to kids suite! No breakfast provided. A Continental breakfast would be great. No complimentary shuttle service either. Small refrigerators.
This hotel was 10 minute walk to the gate. It was nice and easy even at night. The staff was nice and very efficient. The Castaway Lagoon was a fun was to spend the morning or afternoon. My 5 yr old twins had a blast. WiFi was horrible. Walls were thin. The people above us were so loud my kids had a hard time sleeping the last night. Cleaning crew left cart in hall starting at 8 in the morning was still there 1 pm and did not seem to have been moved nor was there anyone in any of the rooms cleaning
Great location close to Disneyland - easy walk to the park. Had a room that looked across Harbor Blvd toward Disneyland. Had an AWESOME view of the fireworks. Staff was friendly, pool was clean, just wished there was a hot tub in the Garden pool, not just Castaway Cove, too many kids in it to be relaxing for an adult, pool hours just right. AC in the room. Wished frig was larger, really only had room for a meal/day in it for 3 people, couldn't imagine if we had more people - a bigger frig would really have been nice. Despite the things I'd change, it was still the BEST VACATION EVER! Our bathroom sink was quite sloped, things would roll off it. Wish the frig was larger and that there was a hot tub in the Garden Pool.
The children's water park was so much fun for the family. The room was clean ,bright, and comfy also Loved the free parking! No continental breakfast
Booed it after reading the reviews and was not disappointed. Staff was very friendly an the room was large. It was a short walk to Disneyland and our young children really enjoyed the water features.
Outstanding personable staff, very well kept, a true classic like the park across the street. It is designed for family's with small children, and sometimes they get loose! Fortunately all were exhausted and and quiet by a reasonable time. Didn't really notice many, if any, teenagers.
Liked the room even though we booked something different
Beautiful hotel. Nicely renovated. Service was ok. Miss the service touches from the St. Regis. Seemed understaffed at front desk. Breakfast at Aveo restaurant overpriced and ok, not wow. Was offered a 'flash sale' upgrade at check in which felt awkward for a luxury hotel.
Probably the most excellent staff at any Hyatt, I have ever stayed. It was my daughter's 9th birthday and they made her feel like a million bucks. Send a card to the room signed my more staff members than I have family. The pools are great. The water slides are even better and the beach is clean and well-maintained. I will be coming back.
The hotel was clean and location was fantastic. No parking. I was charged a 25$ fee per day as a "resort fee". I have never seen this in my entire life, and this fee was not included when I made the booking. I feel cheated by kayak. Complained to reception at checkout and they said all I can do is email kayak.
The hotel was very accommodating and the staff was nice. They had all the amenities from beech crushers to surf boards. The kids had fun in the pools and roasting marshmallows. All around great time!!!! The long walk to the room from the lobby!
Beach front location. Not worth it, deluxe king $536 was dated and noisy on the ground floor. Lots of extra charges - rest fee $25, valet $36, breakfast allowance $75, if two people take the buffet and have a coffee each that's already over the $75 allowance! Rude, defensive front desk. Very unimpressed.
Loved the pools and access to so many things around the hotel The smoke detectors went off at 3:15 am in both the hallway and 1 of our 2 room suite! A neighbor then began yelling at someone else about having a cigarette. We even had to change from our original room due to the lingering smell of smoke from previous guests.
Great location with everything you could ever want in a resort hotel.
The hotel's proximity to the beach is great. They have a wonderful restaurant with ocean views--very nice. The walls are paper thin--you can hear everything from people talking to dogs barking (it's a pet friendly hotel). Also, the fridge in the room would start buzzing every hour and wake us up. The staff was not very polite when we asked if we could switch rooms (we paid for a nice ocean view room and instead got an ugly view of a construction site). The driver of the shuttle who took us to Main Street was telling us how much nicer the Hyatt down the street is (next time I'll stay there!).
Staff was friendly The hot tub was closed the entire time. The gym was closed for one of the 3 days we were there. Valet parking is $35/day extra, bike rentals extra...no amenities and not cheap!!!
The manager was awesome!!! So understanding and helpful The pictures did not show what the hotel looks like whatsoever. The lobby and facilities were extremely outdated, although the room was nice. The poolside service was awful-- we asked for water and he brought us bottles water and was going to charge us something like $5 per bottle so I asked for a cup of water instead, which he said they don't serve because "it tastes bad." But he served it to the person next to us. I then went to the bar and got a cup of water. The bartender was also very nice and accomadating!
Great room on marina. It took over an hour to check in. Hotel did not have my Kayak reservation right and I had to spend a lot of time on the phone getting it straight. Also, make sure you get a room with a water view.
The staff was very friendly and accommodating at the front desk, restaurants, housekeeping, and pool. Room was big and it was nice getting bottled water every day. Food at the restaurant (lunch) was surprisingly good and sitting outside by the bay was enjoyable. Overall, the facility was "tired" and is in need of renovations. Especially, the pool area lounges and chairs were old and stained. We prefer fitted sheets (which these were not) and carpets throughout the hotel (room, elevator, halls) need attention. We were told by one of the maintenance personnel who was in our room to fix a sliding shutter door, that the hotel was be remodeled within the next 3 months which is encouraging. Location was somewhat of a catch-22. It was nice being on the harbor but you really couldn't walk anywhere to shop or eat. Must have car if you want to go anywhere off site. Overall, we had a good time.
Our room had such a great view of the bay. It was very relaxing and quiet. We kept the balcony doors open almost the whole time! The staff was very polite and accommodating whenever we asked for anything. The first room we were put in, the shutters were broken and would not close for privacy. As soon as I called down, they had someone come up and move us 5 doors down within minutes. The staff was very polite and helpful.
Good location. They are charging you for a bottle of red wine that is in your room. They tell you as they are giving you the key that it's included in the price - well we didn't drink the wine nor did we want to pay for it. It doesn't matter that if you don't want it - you are paying for it anyway, how ridiculous!
Rooms are very nice with 4 star amenities. mix of families, locals and travelers First night room was noisy due to being close to event space. They switched rooms for me next night with an upgrade and waved resort fee. Very professional and accommodating staff.
Heat didn't work. Charged $28 for parking without alerting us in advance. Room was completely standard of any hotel. Room service forgot our dressing, and the food was subpar
I like a customer service. Great service. Thank you! Thank you! Thank you! We will come back. N/A
The location was nice. Don't book this room thinking you will be getting the price you see. It will be about $100 more a night than the listed price. There is an extra fee for everything. I am just waiting for the 2 weeks after checkout fee because I am sure it's coming.
Thank you to Nicole at the front desk. Awesome Babymoon.
Beautiful view, great amenities. Mattress not as comfortable as you'd expect from a resort of this caliber.
Location Resort fee. Valet parking not answering phone. No alternative for overnight parking besides valet of $37/night. No free bottled water for Marriott silver member, nor included in resort fee. No refrigerator. No slippers.
Very comfortable bed and bedding. Bed and view of the harbor.
It's a beautiful hotel perfect for weddings and events. I was very happy with the upgrade to an executive suite. It's a first come first serve policy for free 2 hour bike rentals but I wish they had more than two smaller bikes out of the several bikes they had.
I enjoyed the hotel because the location is spectacular and dana harbor is nearby. This is a great weekend getaway because of the numerous shops and restaurants as well as activities that people could enjoy! I love the options of renting kayaks, paddle boats and paddle boarding. People can even go whale watching. I wishes the pools were open later, at least till 10:00 pm ( to swim ). I also wish the trees in the park didn't block the view of the harbor, but I suspect that's a city thing. I just remember about 10 years ago a friend of mine married at the hotel. I remembered the spectacular view of the boats sailing in the background . The trees from lantern park block the view now.
Location Extra daily resort fee. No slippers or free bottled water for Marriott member. Valet parking not answering phone. Only valet parking available. Bathroom cabinetry old and worn out. Poor water pressure for shower.
Rate was reasonable, terrific pool, bar and free computer facilities. Walking distance to disney land.
Loved: The pool/hot tub (open 24 hrs), the restaurant K'ya is delicious, the lobby is very nice, the hotel staff were pleasant, there are 2 shuttles that go to Disneyland, our beds were very comfy, overall I feel it was a good value. Hated: The size of the bathroom, they charge $10/day for parking, it's a little too far to walk to the Disneyland entrance, the room was not decorated and looked like it needed to be remodeled (in their defense I think they are in the middle of remodeling but hadn't gotten to the 5th floor yet).
Location is walking distance to Disneyland. Advertised 24 hour pool was closed without notice on website during our stay. Because this was the main reason I stayed here over other nearby places, I requested a voucher for breakfast, which I was given and appreciated. I was then scolded by staff for taking the wrong, hot breakfast and told that i was only entitled to bread and fruit.
The restaurant was very good and very inexpensive. The bed was comfortable and the large, flat screen TV was quite nice. The staff was exceptionally friendly and helpful. I believe that my only complaint would be that the (complimentary!) wireless internet signal was a bit spotty. There were a number of times that I was either unable to get a signal or it was so slow that it was unusable.
A Very Pleasant Stay . A Good Restaurant . Very Pleasant and helpful Staff.
We celebrated our 40th wedding in July of 2005 with 38 of our family & friends from around the country--our annv date is 8/15/65 but because of conflicts we had it in July--this is our 45th and we celebrate in Oct because of a wedding in Laguana Beach where we stayed in a sister hotel. The traffic is noise is constant
The staff are absolutely friendly. It's currently going through renovations, so not all rooms are consistent with one another. Can't wait until March 2017when the renovation is over. During my last stay, I was lucky enough to get a new room and it was amazing. I've stayed at Ménage 5+ times and every stay has been pleasant. Highly recommended.
The location was idea and the staff could not be more helpful. A great place to stay and I would highly recommend.
I thought the lobby and the hotel restaurant were fabulous! The restaurant had a wide variety of food all $10 and under. The quality of the food was amazing, aned room service was very affordable. This along with the price of the room made the whole trip a treat! The pool looks very inviting though we didn't have time to enjoy. Our room's air conditioner was a little old and loud, but it did nto disturb us enough to complain.
The decor was very beautiful and modern. We liked that there was a Starbucks right inside the lobby and there was also onsite laundry facilities and a heated pool. Also, the location was ideal as there were lots of dining choices within walking distance. It was an added bonus that if we wanted we could park our car in guest parking and walk the mile down the road to Disneyland. (Parking at Disney is $18.00) The hotel didn't provide any informational flyers explaining how our complimentary breakfast worked, which is contracted through Starbucks downstairs. I didn't have a way to make hot water in the room. (I usually pass water through the coffeemaker to make hot water, but the models provided in the room made that impossible.) And, it would have been nice if there was a complimentary shuttle service to and from Disneyland so we wouldn't have to walk.
The extra cost for breakfast is definitley worthwhile to get when booking.
Staff is friendly. Room was small. Bed, pillows and comforter need some upgrade! Got a single King but was like a queen size. Not recommended! Disappointed.