Excellent staff (Language skills, efficiency, courtesy). Prime location for town exploration on foot. Well-furnished, modern and comfortable room, with balcony overlooking town hall square, v. pretty view (but also rather noisy some evenings!). Car parking in paying underground parking was very convenient, (forget about finding free outdoor parking!). WiFi worked. Breakfast choice OK, but breakfast room not so OK (cigarette butts still there from previous evening's restaurant activity!).
The location was great. The room was unique and comfortable. The AC was adequate. The staff friendly and the breakfast regional and delicious.
The hotel is in the middle of the old town within 5 minutes walk of the castle, the main square and a couple of museums. For those who do not mind a stretch of the legs, it was an easy walk to the modern city centre with bus and rail connections. The hotel is also next to the clock tower which sounds loudly every quarter of an hour and even more loudly on the hour until 1am. This makes having a siesta impossible even with the windows closed. This was not the hotel's fault but if you want to have a nice relax, as I did, you might consider this.
Good reception, room clean and quiet.
Very central location in Ponferrada old town. Room was quite small for a family with 1 child, but fine for a one-night stop-over.
location excellent room bit small, 1 member of staff on reception not very helpful or interested
Hotel staff. She helped us to find glasses which my boy forgot in restaurent in the city. The marriage ceremony until 2AM was too noisy.
The friendly staff, the location. Good value for money (special offer found on the internet).
Good for sightseeing of Pontferrada for max. 1-2 days. Breakfast room rather small and crowded
Convenient as 5 mins walk fron the bus station . 15 mins from the old city and castle, looking out on to factories. Breakfast included in price wasn't up to much. All the locals were eating croissants and coffee in the bar
Everything was fine. Thé staff was very Nice and we slept very good. Would have like fresh croissants for breakfast!
Excellent staff, good facilities for peregrinos doing the camino
Very comfortable room in a good location. Hotel Madrid has a good reputation. Very nice breakfast buffet too!
Typical motorway-type motel at service area. Despite proximity of road there was no intrusive traffic noise. A reasonable meal could be obtained on-site. Ideal as place to stay to break journey. No
Very very nice room. Nothing, despite the fact that the hotel is in the road
The hostel is located on the highway not far from Ponferrada. Staff was nice. Bathroom and bedsheets were clean. Very good place for the price paid.
Large, comfortable room with air conditioning. Good lighting for reading or studying a map in the evening. Reasonable meal available on site. Having to go up and down autopista to get to and from the hostal. Difficulty in finding out information about locality - nothing available on site.
The "hotel" is really more of a truck stop than anything else, good if you are just stopping for a night after a long day of driving, but nothing else. There isn't really a front desk, only the bartender in the cafeteria. As the hotel is far from Ponferrada, I needed to get a cab into the city, which they were unwilling to call for me. There was no clock in the room, and it did not feel safe or secure at all.
Fab small hotel with a very high level of cleanliness, comfort and design. Peaceful and relaxing closs to Villa Franca. Forget Booking.com travel directions get yourself a good local map.
El personal es amable. En la terraza de la cafetería por la noche te pueden servir una cena ligera a base de ensalada y embutido y muy bien. las habitaciones son muy pequeñas. El desayuno es en la cafetería, y no resulta demasiado cómodo por el sitio y las moscas,El hotel tiene un comedor agradable que sería un sitio más adecuado.
The hotel has a family feel, is newly decorated and equipped and has good facililities. Excellent food & wine. Delightful waitress who also tried very hard to overcome language difficulties.. Had the only credit card gadget throughout our trip to to reject a perfectly good card! It liked an alternative though.
We wanted to stay at the Parador in near Villafranca del Bierzo, but it was closed so we found this small B&B with restaurant. Its about 2km from the town, in the village of Corullon, which itself has an historic building. Our room and bathroom were smallish but carefully furnished and very clean. The restaurant opens at 9.00pm to guests and non residents. We enjoyed pre dinner drinks sitting outside the bar, on the ground floor, which is open to non residents, and where breakfast is served. The food in the restaurant is very simple, soup, cutlets and chips that sort of thing. On the night we dined it was all slightly undercooked, but edible, this seems to be the weakest part of the establishment, although the restaurant itself is very well nicely done with white linen tablecloths and sparkling glasses. This small property has been very carefully decorated and attention has been paid to detail and it has good views. A fine place to stay for a night or two. On the night we dined it was all slightly undercooked, but edible, this seems to be the weakest part of the establishment
Guests may speak English, French and German but at most of the rural hotels Spanish, drawing and body language are the only tools for communication. This hotel had one English speaking manager.
Please write at least 15 words
I liked the cleanliness. The staff were very helpful; Did not like the noisy location, or the fact that the room was too hot and there was no cooling; Did not like the noisy location, or the fact that the room was too hot and there was no cooling; the room was quite small; I would not call it superior
Pleasant staff, good location within the city and availability of supervised parking. No
Immediately on our arrival the reception staff made us feel very welcome and invited us to take from the free coffee/bar in the lounge. Minimalist design, with every facility. Very easy to find as it is well signposted in the town. Within 5 mins of the old town. Breakfast excellent. View from room good. Better than the AC in Gijon. Would definitely stay in AC again. Nothing.
Clean rooms, friendly staff, easy to find, delicious breakfast
The directions left a lot to be desired! The hotel is at O Barco not in Ourense,120 kms away.The address is incorrect on your website
The best was the staff, really helpful and nice. The beautiful location and comfortable room.
The staff at the hotel were excellent, the ladies both in reception and in the bar/restaurant were extreemly helpful, friendly and professional. They made our stay very pleasant. The surroundings are beautiful and the walks are most enjoyable, especially if topped off at the end of a days walk in the hotel's relaxing spa and a delcious serving of duck in the hotel's restaurant, truely yum!
The young man at the reception was very nice, friendly, and spoke good English. The room was very clean and immaculate with two sinks in the bathroom! The grounds and interior of the hotel were well-appointed and tasteful. I wish the hotel had rooms which were air-conditioned.
I found it very relaxing, which was the focus of my trip. The hotel is nicely appointed and restful.
The location was perfect for us No bar
Wonderful hosting by the staff. Excellent breakfast and dinner, cooked to our vegetarian request.
First and foremost the proprietor whose hospitality and friendliness was unlimited. Cooking plain, plentiful and very good, as was the value. The swimming pool is covered. The standard room was very comfortable, as was the whole hotel. Absolutely nothing, it suited us perfectly.
Rural setting easy parking and easy to find. Breakfast choice extensive Very hot room had small double bed and it was very hot with no air con or fan!
Beautifully kept and decorated in traditional homey style. An absolute gem set in quiet countryside with interesting World Heritage Roman historical site nearby. Delightful evening meal served en famile. The house was not staffed when we arrived. Luckily I had a mobile phone. The owner spoke no English and I not enough Spanish. Luckily we both spoke enough French so I could understand instructions for letting us into the house and our room.
Beautiful Hotel!!!! Very big rooms. Close to the Las Medulas area which was exactly what we looked for. Breakfast was excellent!!! Big parking next to the hotel. Nice hosts. We got the whole Hotel to ourselves (even without the hosts who came back at the morning to make us breakfast). The staff didn't speak English and was not at the Hotel at the time of our arrival so make sure you have a cellphone in order to call the host. A little isolated area
good location for las medulas, good room with excellent facilities and nice log fire in sitting room. excellent breakfast with local specialities nothing but be aware you need to phone for entry as sometimes they are off site