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Brilliant Hotel - little dated exterior but the rooms very very modern and spacious! We went for the lakeside view room and its was great, we had a little balcony and could sit out and look over the lake. Would recommend this place and hotel to anyone!
The view over the lake and the lovely spa. As it was rainy the inside pool was great with the kids. Bagnoles is very pretty and restful. The velo-train at the old station is really fun. The hotel was helpful in giving us two rooms opposite each other as requested. The staff were helpful and kind when our daughter broke a vase. We thought breakfast was a bit expensive and did not eat there in the evening for the same reason. But the breakfast was very nice. We did not mind not having tea/coffee in the rooms but people might miss them on a longer stay.
the renovations are complete and the bedrooms have been fitted out to a high standard TV in room had only French channels. I would expect at least one news channel such as CNN. The dining room seemed undersized and refused us a table for 2 for dinner on arrival claiming they had no space. No apology was offered. All unacceptable treatment for residents.
I liked the location and cleanliness of the room. Excellent standard.
pool and extras therein
The staff were very helpful with any problem we had as our french is not that good.
Very very good will go back again very soon we hope
Not very much!! The general feeling was that we were disappointed & after many years of staying in French hotels this one was the first bad one. Some of the staff were very condescending towards guests.
the locaion and cleanliness and the good value in hotel restaurant
excellent helpful reception comfortable bed quiet no noisy children pretty location english language newspaper available
The extensive grounds and the outdoor pool area were superb. We were disappointed to find no tea/coffee making facilities in the hotel bedrooms - the prices of food and wines were very high (e.g. Beaujolais Village 2006 31 Euros)
We were only staying at Le Manoir for 1 night, in transit, and so we din't get the opportunity to use any of the facilities which was a shame as they looked excellent.
the food and ambience
Excellent room and restaurant. Very relaxed and friendly staff in a hotel just outside a pleasant spa town.
We like the situation of the hotel, the decor and the rooms This is our 2nd visit & it was disappointing. During breakfast, vacated tables were being set for lunch & tablecloths ironed. Dinner was not the Michelin standard we expected. During check-out, the Proprietors carried on a conversation between themselves and I felt they were rude. Customers/clients are not respected now.
Excellent accommodation and setting. Close to good walks. Bagnoles was a very nice small town with bars and restaurants to hand. Service was excellent. Disappointed in the initial state of the room. Lots of flies in the room, many of which were dead on the floor. Whilst the presence of flies is something to be expeceted in a rural, the presence of many dead flies on the floor. Also, the room was cold, with no ability to control the room temperature locally. After several attempts the hotel staff overoad the system. This indicated to us that the room had not been checked before we took up residence. After these initial problems. the rest of the stay was very good.
Hotel closes its facilities on mondays (bar/restaurant etc.) No problem but the price stayed the same. € 140,- without breakfast and no facilities at all is way to expensive. So the hotel was a big disappointment.
Location in town centre. Nicely decorated, comfortable bed. Friendly helpful staff. Evening meal excellent, but lots of restaurants nearby too. Good value for money. Had to keep door open as no a/c, so heard very noisy revellers in a nearby cafe, then their motorbikes later.
Room etc good dinner only adequate Menu rather basic
A beautiful, bright, stylish and very comfortable hotel. Everything is new and spotlessly clean. It was the perfect place for a relaxing weeks break whilst visiting family in France. Breakfast was very relaxed with self-service in the lovely bright breakfast room providing fresh traditional French cuisine. The restaurant serves the most wonderful food at lunchtime and evening. We enjoyed lunch outside, in the hot sunshine, on the terrace and dinner in the sylish restaurant. I cannot praise the owners enough. Martine and Gervais work tirelessly to ensure, high standards are met and, their customers are comfortable. No bad points
good hotel. I don't join the club of sour complainers who allways pinpointing things. In some country's it start to be a national sport, like in holland...
Imaginative decor; friendly, efficient staff; owners very attentive - quickly repired broken electric shutter and cleared car of snow. Warm room; lovely ensuite with hot shower. Good meals. Breakfast was nine euros per head (8.50 in advert)- a little expensive?
Very well appointed hotel that seems to deserve more than a two star rating.The room was spacious and the bed was wide and comfortable.The window had electric shutters and gave a pleasant view on the fountain at the head of the main shopping area.Staff were friendly and helpful.Plenty of bars and restaurants nearby for when we chose to eat away from the hotel's excellent restaurant. No
The room, the staff, the food.
The location and standard of the furnishings. The friendliness and helpfulness of the staff
THE staff were very helpful No
The hotel was very good and there was plenty of parking
Lovely views from rear upstair windows & private car park. Nice clean hotel in a quiet location. No hot water from the shower although there was some hot water available in the sink. No bath in bathroom only a shower. Quite a walk to the town centre.
The recently renovated and refurbished room; dinner was imaginative and well served with a good wine -list. Well maintained car-park.
Friendly helpful staff and an immaculately maintained hotel. None.
Charming, typically french privately-owned hotel with clean and adequate room. It was very hot in the night. The heating seemed to be turned on despite it being a very warm June weekend and the rooms facing the road were a bit noisy.
It was an individual hotel run by the owners. It had character, having been built in the Edwardian era. Good evening meal, in a pleasant restaurant and very good breakfast.
The Lady Receptionist was first class both when arriving and departing. She also advised us of the French strike problem with respect to petrol. As a result we could take corrective action. The dinner menu was very limited - the worst we came across on this holiday. The head waiter would be better in a role that did not involve meeting guests. The "Superior Room" was disappointing.
Our room was bright, spacious and very comfortable. The staff were all friendly and helpful, in particular the receptionistl I would have liked a little more choice for breakfast.
The owners could not have been more helpful, welcoming and pleasant. They made our one night stay a pleasure.
A very good location natural view
Location, price, room Limited breakfast options which made it poor value (7.5 euro).
the hotel is good value rooms small but cosy bathroom good size great location all in all good hotel nothing
Friendly,helpfull staff. excellent location and views on lakeside opposite to casino, yet close to all shops and restaurents.
I arrived on crutches and they immediately changed our room for easier access. The room was exceptionally clean and the refurbishment completed to a very high standard. Fixtures and fittings excellent , the first hotel I have ever stayed at providing more than enough wardrobe space. Beautiful location next to the lake and interesting small shops. We stayed on a Tuesday, out of season the restaurant is only partially open so I cannot comment on the restaurant, but the setting and menu looked impressive. I would highly recommend this hotel. The owners are young and very enthusiastic, they also speak very good English. No complaints at all.
Easy to find, good central location. Room, although not very large had everything we needed, including good en suite facilities. For the price we paid - 46 euros excellent value for money, We were very fortunate and were able to park in the hotel grounds, but parking is very limited.
Homely hotel - good value for money good location Bathromm facilites need updating
The hotel was very clean and the rooms comfortable enough for one night or a weekend. We didn't feel very welcolmed.
The hotel was conveniently situated in the town and offered good value The room was very small
Friendly welcome and spotlessly clean. We didn't feel the breakfast was value for money.
in a good place to explore the town, an excellent restaurant nearby.Good breakfast and helpful staff.
Enjoyed our stay at Hotel Christol, the location was excellent just a short walk to the town, found some great places to eat and drink and the setting at the lake was lovely. The Hotel was clean and friendly, ideal just as a base. Woud certainly go back to Bagnoles and Hotel Christol again. Only problem was the bathroom, the shower was quite small for my husdand who is over 6ft and a larger towel would have been handy, but that is a minor point.
The room is clean and locates in the coutry side but has much choice for restaurants. The neighbour took a bath at midnight and so loud that we can not sleep well.
The oldy worldy charm of the hotel was lovely. We only stayed overnight but we couldn't have been made more welcome. The receptionist was very nice and spoke good English (unlike ourselves with the French speaking, shame on us). Breakfast was a little sparce but adequate... This is not a case of did not like but more for information - the hotel is on an slight and does have a few steps to the entrance so if you are on foot just to be aware..If however, you are in a car then you can go around the back where they do have a disabled access.
location and price no
Lovely hotel in lovely surroundings, it was just a stop over but would have loved to have explored more. Local people friendly and very accommodating. Because we stayed one night the hotel had an adjacent building where we were accommodated. The en suite was clean but the shower was a very small cubicle! There was a curtain which seperated fhe ensuite from the bedroom which might be off putting for some people. The room smelled damp, but the bed was really comfortable and bedding well aired.
Very friendly staff and excellent dinner A small bar area would have been a benefit
The quality of the food & in particular the evening meal which was outstanding. Some minor improvements to the decor would be apprpriate
The very warm welcome by the young owners Olivier and Sonia. The meal we had was absolutely superb and excellent value for money.Clean bedding and comfortable bed. We will return to see the progress made next year. The hotel room was now very tired and the owners are aware of this as they have many plans for refurbishing by next spring. Shower "room" rather basic as was electrical toilet.
The current owners are fairly new to the hotel. The food/dining room were both very good. Bedrooms are a bit drab and need attention. It is intended but it all takes time and money. A good stopping off point. No.
The staff were very friendly & helpful. The chef (owner) spoke excellent English. It is located in a pretty square. The rooms, although dated, were very clean. The room was inexpensive. Unfortunately we didn't try the restaurant. The rooms are dated and could do with a complete refurbishment which I understand is in progress. The bathroom was small and the shower holder was broken.
The owners were friendly but we stayed on a Wednesday night and the restaurant was closed. We had to travel to another village to eat. We picked the hotel because it had a restaurant.
Food superb staff friendly and helpful Shower fitting broken unable to hang shower from the wall had to hand hold
This was a stop off on route to South of France and was a very pleasant find with excellent food. Our bathroom was very small
Hotel was lovely,Staff very accomodating and helpful.
The room was fine decor a little tired in need of sprucing up. Staff were very friendly, efficient. Dinner in the evening was very good, a most enjoyable meal.
Fantastic welcome from the family owners, and the food is just amazing - really special but still good value. They went out of their way to welcome our baby and find suitable (but still gourmet) meal for our allergic toddler, and the restaurant was obviously popular with locals too.
The proprietors were very welcoming and friendly. Dinner was also very good. The rooms were very 'tired' - need updating. No hairdryer - shower head didn't have anywhere to attach it to - had to hold it! Small en suite.
Exceptionally comfortable bed. Great restaurant. Good location. Helpful Staff. Slow getting to table for dinner, even though booked.
One of the best 2 star hotels we've ever stayed in. We can't praise it too highly. The room was ultra modern, well equipped and very clean. The restautant/food were of an extremely high standard even for France and the staff were friendly, competent and attentive. Any body who loves France will love this hotel None
The food in the Terrace was excellent, and an excellent value. Service, also very good. The biggest problem was that so few staff people spoke English. So, it was hard to get a sheet instead of a blanket, difficult to explain that we wanted a room without a cot in the middle of the room. It was hard to get information. And the hotel did not have an iron for guest to use. This is standard in the usa in hotel rooms. People who did speak English were helpful. And the wait staff were so nice, even though they did not speak English. Lovely town, lovely area for visiting.
Excellent hotel with very high standard of accommodation. Friendly staff super food and all at a very good price.
I liked stylish room and that all fittings were of excellent quality. Wonderfully comfortable bed and peaceful room. Lack of hot drink making facilities in our room.
Really clean comfy room with lovely wooden floors. Great location, looked like the best hotel in town. We had to change rooms because the noise from the bar stopped us sleeping. The hotel staff were incredibly helpful so this wasn't a huge problem and didn't spoil our stay.
Modern, clean hotel which in our opinion was much better than a 2* hotel. Lack of service when we arrived. Nothing else to fault.
A yery attractive town for an overnight stop. Bathroom
It was a very nice experience Nothing
The bed was comfortable. The reception was a little indifferent, and, having waited over ten minutes to be served in the otherwise very pleasant outside bar/restaurant, we gave up and went elsewhere.
Friendly, helpful staff. Well organised.
Peaceful Location, Staff in restaurant and reception excellent. Unable to check in until 1800 on day of arrival (Friday)
Large room.Clean. East Access. Difficult to find. Charged extra for single bed in room, when twin had been requested. Surly staff and long wait for food - over 1 hour.
Easy to find. Car close to room. English tv. Opened at 5pm.
The room was absolutely amazing, real 'wow' factor, so welcoming and furnished beautifully....then turn the corner and that magnificent bathroom and huge spa, all the little extra's supplied including fluffy white gown - just gorgeous! Coffee machine not working in breakfast area and then when it worked coffee very average. But everything else about this gorgeous place made up for that!
Very private, staff evident but not intrusive. Would be nice if guests could check in earlier than 5pm
Have stayed at this hotel several times over the past 5 years. It is always a good stay.
inner room design
Nice location.good resturant on site.
Fantastic french character,first class room, friendley staff and exceeded our expectations Nothing
We picked this hotel because it could accomodate an extra bed for our daughter in the room. In actual fact we got a separate adjoining room which contained a sofa bed and sink, which was reasonable value for €75 although the furniture was a bit old and grubby. Our room also had a balcony overlooking the garden (the others don't), which had a swing that our 4-year old daughter enjoyed playing on. The hotel is very dated & needs a good clean and re-decorate. I read in the description it had recently been renovated - maybe the public areas have but the rooms themselves are shabby. The location is also pretty bad - right on a busy main road in the middle of nowhere, no facilities nearby at all. We were very disappointed on arrival. The town of Falaise (30 mins away) has better places to stay.
Excellent restaurant Rooms were a bit scruffy
Restaurant was good, the quality of the room was good. Could not check in until 6:00pm on the Saturday even though on the booking form it said from midday. Had to wait until someone arrived to check out by 8:30.
Rooms were clean and comfortable and staff friendly and welcoming It was a shame that neither the restaurant nor bar were open on Sunday evening
Catherine & Plillipe were superb hosts, really looked after us, and have made the rooms very stylish and comfortable There was nothing to dislike