Trips
Orlando Metropolitan Resort

Orlando Metropolitan Resort

4.3
Okay

Based on 5,403 reviews
 
8444 Austrian Court, Orlando, FL 32819, United States
  +1 407 581 2000
Orlando Metropolitan Resort - Orlando, FL
Fri 8/17
Sat 8/18
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Rooms

Fri 8/17
Sat 8/18

Deluxe Rooms

$91+

Photo
Bed Type
Provider
Nightly
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Queen bed
$112 per night
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Unknown
$115 per night
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Queen bed
$91 per night

Double Rooms

$44+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$44 per night
IMAGE
Queen bed
$45 per night
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Queen bed
$51 per night
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Double bed
$58 per night
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Unknown
$599 per night
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King bed
$60 per night
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King bed
$60 per night
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Queen bed
$63 per night
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Queen bed
$63 per night
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Double bed
$67 per night
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Unknown
$68 per night

Queen Rooms

$58+

Photo
Bed Type
Provider
Nightly
IMAGE
Queen bed
$58 per night
IMAGE
Queen bed
$73 per night
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Queen bed
$85 per night
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Queen bed
$86 per night

Standard Rooms

$42+

Photo
Bed Type
Provider
Nightly
IMAGE
Queen bed
$117 per night
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Queen bed
$151 per night
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Unknown
$42 per night
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Unknown
$43 per night
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Unknown
$46 per night
IMAGE
Queen bed
$59 per night
IMAGE
Queen bed
$59 per night
IMAGE
Queen bed
$59 per night
IMAGE
Queen bed
$59 per night
IMAGE
Queen bed
$68 per night
IMAGE
Queen bed
$68 per night
IMAGE
Queen bed
$70 per night
IMAGE
Unknown
$72 per night
IMAGE
Unknown
$73 per night
IMAGE
Unknown
$73 per night
IMAGE
Unknown
$73 per night
IMAGE
Unknown
$73 per night
IMAGE
Unknown
$73 per night

Reviews

Traveler rating

35
94
189
252
100

Time of year

Traveler type

Show reviews that mention

+
orlando eye
hot water
roaches in the room
worst hotel
customer service
towels in the room
international drive
rude staff
free wifi
great location
poor customer service
good thing
free breakfast
theme parks
room smelled
dirty bathroom
bad experience
tv channels
old and dirty
elevator was broken
  • Mediocre
    May 2018
    4.0

    Yuck

    The hotel is located near many much better places.

    The floor was wet. The room smelled moldy. There were no towels and it took hours to get any. The poor service at check-in was better than no service at check out.

  • Mediocre
    Nov 2017
    3.7

    Worst stay in Orlando

    Close to everything we wanted to do

    The bed was dirty and covered with black hair. New sheets were brought in and handed to us, but not put on. No apologies made. The TV didn't work and the staff was unaccommodating . The ONLY good thing about this hotel was the placement and how easy it was to get to everything. Would NEVER stay here again.

  • Poor
    Nov 2017
    2.0

    Nithing

    Check in time at 4pm,arrive there 3 she said u have to wait...i ask do u have rooms empty,she said we do ,pay me 30$,and i give u room,never seen that in my life... Inside not even 1 towel,i call,she daid ok 15 min,after like 30 min,i went doen myself,found housekeepeng department,and gor towels bymyself.... Im 32 and travel a lot never ever i saw that before... Up to u guys,maybe i was just not lucky that day...

  • Mediocre
    Jun 2017
    3.1

    Totally F+

    I just like the location behind the Orlando Eye

    The room didn't had towels, front desk don't answer the phone, we were sharing the room with a few families of roaches and it didn't had hot water. So we left the first night

  • Excellent
    May 2017
    10.0

    Excellent Location

    This hotel is close to everything Orlando and the surrounding areas have to offer. The rooms were clean and updated. The staff is friendly. There is a nice pool and, the onsite restaurant has excellent food. We love the late check out!

    Paying for internet.

  • Excellent
    May 2017
    10.0

    Excellent Hotel

    My wife and I enjoyed this hotel, we even added another night here instead of checking into another hotel. The staff was friendly, check in was easy, the rooms are updated and look beautiful and, we had a great view of the Orlando Eye upon opening our room door. Yes, if you want to do nothing but pick a room apart, you will see every flaw. We did NOT see bugs or have any unpleasant smells in our room. The room was clean and updated. We were not bothered when we placed the "Do Not Disturb" on the door and, housekeeping even left towels and washcloths in a bag on the door for us. I highly recommend this hotel to anyone wanting the look and feel of a higher priced room without the high price (we did find a great online deal.) The Orlando Eye is right across the road and, you are in close proximity to many gift shops, restaurants, and parks.

    The cable needs fixed.

  • Mediocre
    Apr 2017
    3.4

    Skip this one

    The location is good.

    The staff was not helpful, my keycards did not work until the third time the front desk keyed them, they never answered the phone when I called, the phone in the room did not work, I had no towels when I checked in, the room was not organized when I checked in, security was called to help me get into my room and they never showed up, etc...

  • Poor
    Jan 2017
    2.0

    Needs health and safety inspection

    Horrible stay from start to finish. The stairwells smelled of urine. Our first room had mold in the bathroom, brown stains on the comforter, stains on the wall, the safe had a huge whole in it where it was busted open, and we were itchy from laying on the beds. Marijuana smell came through the adjoining room late at night along with loud banging on the outside doors at 1:00am. We asked to change rooms the next morning. Management was apathetic to our complaints. Our second room was slightly cleaner, but didn't have a working TV, no phone, no fridge, no hot water, no towels, and the toilet ran all night. Also, when we moved our things from the first room, found all of our items were stolen from the fridge by house keeping. Dealing with the hotel situation took away from our vacation. Worst hotel accommodations we've ever experienced! This place needs a health and safety inspection!!!

  • Okay
    Oct 2016
    4.8

    I enjoyed the location, it was close to a lot of places that were walking distance.

    Things not working in the room, after asking for it to be fixed and not resolving the problems. Housekeepers just walking in your room. No hot water when showering. Front desk seem to have a attitude while checking in. Toilet was hard to flush and dirty walkways.

  • Okay
    Jul 2016
    6.0

    Lack of towels and washcloths. Several nights without either.

  • Okay
    Jul 2016
    4.5

    Close but rooms need upgrades BAD

    Pool and location

    Rooms, first room had no hot water and AC was broken these are just the major issues. We were given a comp and room change. The second room had a bad smell of mold so we had to keep the door closed at all times. Check in location was difficult to find.

  • Poor
    Jun 2016
    2.0

    The YMCA

    No washcloths, staff act like they didn't know what was going on, constantly changing front office staff, maids were rude

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About

Overview

With a stay at Orlando Metropolitan Resort in Orlando, you'll be in the entertainment district, a 3-minute walk from I-Drive 360 and a 4-minute drive from Orange County Convention Center. Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

4.3 Okay

Based on 5,403 reviews

8.7

Location

6.7

Value for money

1.4

Cleanliness

1.1

Amenities

Check in

4:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness center
Increased Accessibility
Internet
Wi-Fi
Concierge service
Gift shop
Meeting/Banquet facilities
Outdoor pool
Air-conditioned
24 Hour Front Desk
Playground
Storage available
Non-smoking rooms available
Elevator
Laundry facilities
Laundry service
Game room
Spa
Indoor pool
Restaurant
Express check out
Hairdryer
Coffee shop
Night club
Safe
Pets not allowed
Designated smoking area
Terrace/Patio

Photos

Orlando Metropolitan Resort - Orlando - Attractions Provided by Hotels.com Attractions (1)
Orlando Metropolitan Resort - Orlando - Bathroom Bathroom (5)
Orlando Metropolitan Resort - Orlando - Bedroom Bedroom (9)
Orlando Metropolitan Resort - Orlando - Bedroom Bedroom (9)
Orlando Metropolitan Resort - Orlando - Front desk Front desk (2)
Orlando Metropolitan Resort - Orlando - Gym Gym (1)
Orlando Metropolitan Resort - Orlando - Hallway hallway (1)
Orlando Metropolitan Resort - Orlando Hotel amenity (1)
Orlando Metropolitan Resort - Orlando - Outdoors view Outdoors (4)
Orlando Metropolitan Resort - Orlando - Pool Pool (4)
Orlando Metropolitan Resort - Orlando - Restaurant Restaurant (2)
All Photos (35)
hallway (1)
Front desk (2)
Restaurant (2)
Pool (4)
Bedroom (9)
Building (3)
Lobby (1)
Outdoors (4)
Buffet (1)
Gym (1)
Attractions (1)
Bathroom (5)
Hotel amenity (1)
All Photos (35)

Location

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Orlando Travel Guide

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