I loved that even though it’s a lower level Rosen, it still had the Rosen customer service, and cleanliness. I couldn’t be more happier, the front desk was so sweet and I called to see who cleaned my room and I believe her name was Nilsa and she did such a wonderful job. I also loved the views from the 9th floor I could see downtown Orlando, universal and surrounding areas. I usually stay at higher star hotels but this one had to be one of my favorites so far and it was so affordable and free parking.
Very clean and great location
The hotel was very well maintained and clean. It has been recently remodeled, and everything seemed fresh. The staff was very nice and helpful. It is very close to Universal Studios. We could see the Volcano directly across I-4 from our room. We were on the 9th floor, and the view was great.
Pet Friendly Restaurants available Electric Car Charging Station Option to wash/dry/clean shuttle Breakfast
Great value and location
Location was great. Value was great. Clean rooms and great staff.
Wish they had a hot tub and kids pool. Also wish breakfast was included. Decent price for buffet though.
Accommodateing and comfortable
The breakfast at the palm restaurant was awesome and the service by Joan was amazing. The beds were comfortable and the staff is very helpful. Also the bartender at the bar named Ben was excellent.
I would suggest to have bacon available everyday. I would also suggest on looking into making the bathrooms bigger. I also noticed the pool tables were no longer there I would suggest to replace them.
good location breakfast good and fulfilling staff accommodating clean well kept right on international drive walk to restaurants and attractions
Excellent location, close to the Universal parks a
1. the location (close to Universal Parks and surrounded by many restaurants and shopping plazas) 2. all of the staffs (friendly yet professional)
Sometimes housekeeping would forget to fill toilet paper/kleenex etc. Overall cleanliness was just okay, some spots didn't seem clean (inside and outside of the rooms) The layout of the room was not very comfortable.
The whole family love it,super clean and closed of everything,look forward stay there again!!
Worth the money
Clean. No noise. Asked for towels and they were brought up in less than fifteen minutes. Decent beds. Completely updated. Friendly staff. Private parking with security.
The Receptionist at the front desk were very nice and very knowledgeable about the area and the check in was very quick and painless.
Our 315 non-smoking guest rooms have been beautifully renovated under our multi-million dollar upgrade. All Deluxe accommodations guest rooms feature two double Simmons Beautyrest Pillow Top beds or one king bed, refrigerator, microwave, coffee maker, iron and board, hair dryer, and an electronic safe large enough to accommodate a laptop computer. We also provide free Wi-Fi and cable television with Disney Channel and premium channels. Be sure to visit our large swimming pool, video arcade, and our many dining options - Shogun Japanese Steak House, International Pub, Palms Dining Room, and Lite Bite Mini-Market/Deli. The Palms Dining Room provides buffet style dining and hosts a Kids Eat Free Program for children under 6 years of age. If you are planning to visit any of Orlando's theme parks, we offer free scheduled shuttles to SeaWorld Orlando, Universal Studios Resort, and Wet 'n Wild. Our guest services desk can also handle any of your needs, including attraction tickets, restaurant reservations, car rentals, and airport shuttles. Please call us toll free at 800-999-6327 with any questions you may have.
Based on 4,933 reviews
Bar and Beverages
Policies vary by room type and provider.