Located in the heart of Orlando, less than a mile from the Walt Disney World® theme parks, Disney Springs®, Premium Outlet, and Universal Studios®, we are only minutes from world-class attractions, championship golf courses, excellent restaurants, and premium shopping. Meet at one of our two outdoor pools or at the tranquil Top of the Palms Spa for a treatment or simply to relax. Gather in one of our expansive event spaces for your next meeting, or take care of business while away from home in the Link@Sheraton(SM) experienced with Microsoft®. Our spacious 486 rooms, including 92 suites, ensure comfortable rest. Step out onto a private balcony or patio, and soak up the sun with city or pool views. Enjoy the flat screen TV from your Sheraton Sweet Sleeper® Bed and stay connected with High Speed Internet Access.
The resort was very family friendless and the staff was very nice and attentive.
On a Saturday morning, we had to wait 2+ hours to get pool towels.
This hotel was a great option for a one night stay. The location was perfect! Super close to Epcot and the other parks (were we spent one day). The pool area was very nice and relaxing. The pool bar had good food & drinks as well, drinks were a little pricey but that's expected with any hotel. The staff was VERY friendly and accommodating. We were able to check in early and get a late checkout the following day, this allowed us to enjoy the beautiful pool area all day.
The only downside was there was a stain on the sheets, that's why they did not get 5 stars from me. And the bathroom reminded me of a jail cell. But other than that, it was great!
Fitness center: Good set of equipments. Fantastic. Swimming pool: 2 pools (relatively big). Very good for families with small kids. Staff: All very helpful and polite. Value for the money.
Old elevator in some buildings: We stayed in Palm-4. And our room was next to the elevator. Everytime the elevator would be moving, it would make quite a bit of noise. Wi-fi service: This service was quite poor and frustrating. Note: I was told by the director of sales that they would get new wi-fi provider starting April 1st and it would not be an issue (apparently the access points with the previous provider are at non-optimal places and cannot be changed).
The area only.
There were fruit flies in the room during the entire stay. Requested on 3 separate occasions to send someone to take care of the problem. The flies were still in the room 8 days later, the end of our stay. There was no laundry facility, which was very inconvenient. We were charged $10 each day for parking, my husband and I both rented vehicles (2 cars x 8 days). I have never stayed at a resort and charged for parking other than this resort. Would not have booked this hotel, had I known ahead of time. The hotel store was more expensive then Disney. Would not stay here again.
Clean comfortable rooms, nice pool and entertainment areas
Pool side grill took too long for lunch order.
Comfortable , Quite and Clean.
The staff way alway's pleasent and helpful
Being away from home for a few days. Good choice of hotel, well positioned to meet our needs. Thank you.