Overview

Universal's Hard Rock Hotel
Top City Hotel

5800 Universal Boulevard, Orlando, FL 32819, United States
+1 407 503 2000

$287+

Rates
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Overall guest ratings

9.0/10 Excellent
Based on 2,017 reviews
See all reviews

Review highlights

  • 9.5
  • 8.9
  • 8.7
  • 6.8

Good to know

  • Spacious rooms
  • Friendly atmosphere
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    A stay at Universal's Hard Rock Hotel ® places you in the heart of Orlando, minutes from Hollywood Drive-In Golf and Universal Studios Florida®. This 4-star resort is within close proximity of Universal CityWalk and Universal's Islands of Adventure.

    Rooms

    Make yourself at home in one of the 650 air-conditioned rooms featuring refrigerators and iPod docking stations. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

    Rec, Spa, Premium Amenities

    Be sure to enjoy recreational amenities, including an outdoor pool, a waterslide, and a sauna. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Spending a day of fun is easy with the complimentary theme park shuttle.

    Dining

    Enjoy a meal at one of the resort's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Orlando? This resort has facilities measuring 6000 square feet (557 square meters), including a conference center. Self parking (subject to charges) is available onsite.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Terrace/Patio
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 2,017 reviews
    • 9.5 "Terrific location."
    • 8.9 "Bar is amazing."
    • 8.7 "Pool is good."
    • 8.6 "Great service."
    • 8.2 "Vibe was good."
    • 6.8 "Breakfast is mediocre."
    • 5.1 "Average value."
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    Overall Rating

    9.1 Excellent
    Based on 403 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Pool is good."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 8.3 "Vibe was good."
      8.6 "86% enjoyed the friendly atmosphere."
      9.8 "98% said it was a stylish hotel."
    • 7.9 "Nice rooms."
      7.7 "77% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
      7.6 "76% said rooms were clean."
    • 6.6 "Breakfast is mediocre."
    • 4.9 "Value below average."
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    Overall Rating

    9.1 Excellent
    Based on 1,613 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      7.3 "73% liked the proximity to shopping."
      8.7 "Easily accessible by car, said 87%."
    • 8.9 "Bar is amazing."
      8.0 "Delicious alcoholic drinks, according to 80%."
    • 8.7 "Pool is good."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.6 "76% were happy with the room service."
    • 7.3 "Wellness & sports facilities were pleasant enough."
      7.5 "top-notch fitness area, thought 75%."
    • 7.0 "Nice rooms."
      5.0 "For 50%, maintenance was acceptable."
      6.6 "66% thought the kitchenette was ok."
    • 6.9 "Breakfast is mediocre."
    • 6.1 "Food is average."
      6.4 "64% thought the snacks were adequate."
      6.5 "65% thought the dining experience was appropriate."
    • 5.2 "Average value."
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    Hotel type
    Guests recommend this as a luxury hotel.
    Guests think this is a family-friendly hotel.
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Friendly atmosphere"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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