Would you like to save as your currency permanently or for this visit only?
On line check-in and the localization. The breakfast is very croudy after 8 AM, but there is a clear indication when you arrive. If you arrive late there is only parking in the back.
My boyfriend and I decided the morning of our stay to head to Orlando to attend SeaWorld and discovered the Fairfield Inn on Kayak. This hotel is located directly off of International drive less than 1/2 mile from the park. We came in late at night and grabbed drinks at the TGI Fridays just beside the hotel, nice easy walking! What made this hotel perfect for us was proximity and ease given our travels. We were able to purchase our tickets at the front desk, and had the shuttle access to and from the park. Staff was friendly to us and hotel was extremely clean and well kept. Shares a property and pool with other Marriott brand- Spring Hill, which looked equally as nice. Probably can't go wrong with either location. My only two comments on feedback for any one staying at this hotel: the hotel offers a shuttle service to and from the park. But make sure you are EARLY. We had a shuttle at 8:30AM, walking to the stop we watched the shuttle leave at 8:27AM. We ended up walked to the park which was about .5 mile (so not to bad)... But be at the shuttle stop before the scheduled time! Second note: staying in this hotel grants you fast passes which is awesome, and the reason we chose this spot, when I inquired about the passes while purchasing the tickets at the front desk I was told they were added to my ticket. Once I got to the park that was not the case. We traveled on a weekday therefore lines were relatively short so we didn't see any reason on looking into it, but make sure if you are attending SeaWorld you double check on the fast pass access. I was told at the park it is a separate card from ticket. Don't be like me and ask! Otherwise we had a wonderful time, I now have an annual SeaWorld pass and will certainly use this hotel again!
Advertised shuttle to Univeral but only ran once per day. Not very flexible for families. Only a few miles away so would expect a better schedule.
Very comfortable for the price. Separate shower and toilet rooms made very useful for our large group. Breakfast was delicious, great for recovering from an all day music festival. Would stay again for EDC next year! No available smoking rooms.
Very nice place every staff member I spoke with was so very nice at breakfast the family next to us had a sick toddler they got her cold rags for her fever got her disposable thermometers to keep up with baby temperature did everything they could to help this family that was not from USA great place to stay clean food was good staff was great. Shuttle to sea world was easy we will be back here
Loved the fact that the shower was in a seperate room from the toliet. The breakfast was great. The staff was super wonderful - extremely helpful with directions and suggestions.
The room was ok... I have 2 small children and come to find there was no bath tub. That was disappointing. We had wood flooring which was awesome except the fact that it was dirty. Our feet were so filthy we had to clean them before we left and before bed. The crib we got for my son was dirty, old and the matress was super thin. The shower was not clean... pubic hairs in the corners. It seems like they clean but no deep cleaning at all.. i didnt see any roaches in the room like some have mentioned. I did see a dead one out of our room and it was huge. The only positive was the location and how close it was to seaworld and the property. The rooms were just ok like I said but if you want to be able to walk to seaworld then it can be worth it.
Nothing Pictures online show a nice hotel but when we arrived to check in we were given a room in the property next door that looks like a motel. Our "hotel" room door opened up to the parking lot. Also their is a $19 per day resort fee which I was not told about at check in.
I love the complimentary cookie when you check in. I didn't like the construction going on outside my room, especially for the price. Also I hated to find out that there was no complimentary breakfast.
Staff was very nice. Lots of activities. Bathroom needs update/cleaning
Location and staff were great. Hotel is tired and needs some help. No elevators in buildings with exterior corridors (had to carry suite case up 3 flights) and they didn't tell me that. Room didn't have a blow dryer when I got there but they did a good recovery and brought a new one quickly. Sheets looked like they were torn and needed to be replaced and were hard.
Location Customer service
Someone was able to obtain my room # and last name. The invidual charged his/her meal to my card . When I confronted a staff about it , she hesitated and expected me to be ok with the charge since the room number and last name was on the receipt . But at the end of it all, doubletree remixed the charge .
This location was beautiful and had so many things to do right in the hotel. Very clean! Green, they have a recycling program. Services galore and some cool options in the hotel room. I guess they are adding on or doing some type of construction so finding the entrance was a pain in the you know what. When I finally did get there it was so backed up with traffic and confusing. When I finally found a place to park my car and went to check in the process was difficult because there was a mistake in the computer. Every time I asked a question to make sure I understood the instructions I was given the check in girl answered with attitude and annoyance. The entire staff seemed miserable and was not pleasant to interact with. As someone who has been in customer service for 10 years this to me is a reflection on the hotel and how they treat the employees. No free breakfast. The breakfast offered is expensive and not very descriptive on the menu. Because of the lack of description I ended up ordering something containing a food I'm allergic to.
Super friendly staff! Hair in the bathroom that wasn't mine.
The location was the best part. There was a lot of construction. I didn't think they should charge for parking. The phone in the room didn't work and they only gave us one towel for showers, they charged to use the pool towels if they aren't returned and the floors were filthy in the room. The rooms weren't anything like the pictures. It also looked like anyone with children stayed in the same buildings so the mornings were loud.
The rooms were okay, but the ongoing construction left us wishing there were headphones in our room. Also, I had to park way on the other side of the facility instead of near my room. I told them I was handicapped and could not walk any long distance, Instead of an apology, i was handed a piece of paper that said I was promised a room, not a parking place. This caused a huge amount of stress and unnecessary pain to me. As this has never come up before, I never asked if I would have a place to park. The room was clean. The pool looked nice. That's it.