The location was perfect for what we wanted, being only a 15-20 minute journey to the Campo de Mediteraeno Golf Club. The staff were pleasant and the hotel facilities were fine. I booked 2 rooms for 1 night at the Hotel Azur, which the Inter Group changed to the Hotel Orange a few weeks before we travelled. I was informed the change was because the Azur was being closed, due to lack of bookings. We agreed to the change and later decided to alter our booking to 2 nights. The hotel was occupied by 60+ British teenagers, on a regular sporting event, who made us ashamed of our nationality with their rowdiness and eating habits. I had never before seen someone eat a fried egg with their fingers, enough said. The Inter Group must decide if they are running a Hotel, or a Youth Hostel. In fairness the hotel did not charge us for our evening meals and drinks after we complained, such a shame.
Clean. Good breakfast. Great proximity to beaches etc Air conditioning did not work well in one room making it hard to sleep Difficult to park
only the garden areas the evening buffet was very expensive for what it was. Hotel noisy at night
I stayed at this hotel after the fib festival in Benicassim and the location was ideal... The rooms were quite old fashioned but still nice, comfortable and clean. Bathroom was good. The best thing about this hotel is the big pool area which was perfect.
the staff were excellent as was the room and the breakfast. Great location
It was very close to the sea. The breakfast room was very pleasant and the food good.
Good position to the beach, but in the info. it would have been useful to know that it was quite a distance to the town. Could do with a face lift on the outside although this could be scheduled for this year, as the inside had been reformed. The Spa was only available for short period each day.
manager was absolutely fantasic, he was extremely helpful when we had a problem and did everyhting he could to make sure we were happy. excellent service! a little bit old and shabby around the edges but very clean
excellent room (301) in an excellent position Presentation and quality of HOT food not appealing
Staff ok, Cleanliness ok No taxi service. Majority of taxi drivers are unable to find this Hotel. Very inconvenient for people who have not been to Spain before.
Dogs were allowed in the room. It was very difficult to find as there are major road works in the area. The restaurant was not open so we ate in the bar, where the food was mediocre and the surroundings were basic. Smoking was allowed in the bar. The beds were very uncomfortable.
Excellent entrecote in the café.
It was easy and mostly the staff could be helpful-english was sometimes a problem. Very affordable-could choose breakfast or not. One staff member was not as friendly as the others. It was also quite a distance from the beach-fine with a car. For a beach holiday, would look for something closer next time.
Good position close to the motorway.Pleasant helpful staff,nice room and bathroom. Restaurant not open in the evening,so you had to eat in the cafeteria with the lorry drivers.The meal of the day came up quickly for them but although we some of the first people in the cafeteria we had to wait almost 50 minutes for a dish from the a la carte menu.Not good at all and the buffet breakfast was dreadful.
clean and tidy truck stop type hotel/motel,good pool.food ok only the rate you charged me, i was talking to the truck drivers and it so cheep for them to stay ther thay do no us ther sleeper cabs. the rate is 29 euro p/night.
Very decent hotel on the highway. People were smoking at the coffee shop.
Excellent, helpful staff, good accomodation, food was very reasonably priced. Restaurant was not open in the evening, so we were restricted to the cafeteria, food was good but basic surroundings and busy with drivers from the lorry park next door.
The hotel was ok. Restaurant is closed in the evening. We had to eat in the cafeteria. The food was uneatable. Plates were banged down on the table in front of you. At 6 in the morning there was no hot water for a shower. we even let the tap run for more than 5 minutes. Not a good way to end a day or start a new one with a long days drive ahead.
it provided, ata reasonable price, the minimum level of facilities that were needed to make a long commute more comfortable the hotel had a weeding reception with many guests staying over. It seems that such events in Spain are noisy and that was tolerable for a while but guests partying in hall ways at 3am is not. Staff took little action that I could see and it was left up to guests to induce revellers to take their party elsewhere
Great, cheap, v clean place to crash during the Benicassim festival. right in mid of town on main st. They initially put us into a single room instead of a twin room that we'd booked but they worked hard to sort this out and the rest of the stay was excellent. It was just wat we wanted and wil stay again. great staff and 24hr reception and cheap beers for 1 euro!!!
The Hotel staff were wonderful. They were incredibly helpful, and answered all our questions kindly and accurately! NO !!
The hotel staff was very friendly and helpfull 24 hrs. I wouldn't choose this hotel if I were looking for luxurious or romantic accomodation but for a long weekend on the beach it was just perfect. Well, maybe the shower courtain wasn't waterproof at all and I splashed all over the bathroom but that's not my problem...
The only good thing is that it's Central The noise from the road was very loud - kept thinking the window was open when it wasn't. The sound proofing was very bad. The colour of the bedroom walls is ghastly - green sick colour - made me feel ill !!!
The room was clean and simplistic
Room was clean Food was terrible and hotel badly in need of refurbishment. Only one other bar in the vicinity
The location is fine but otherwise it no longer has a lot going for it. There is no free internet as advertised. Private parking is not free - it is 8 Euros a day. The cafeteria did not sell food only drinks.
Brand new hotel well located GPS systems does not find it !
Clean hotel. Friendly staff. Good value for money.
The gentleman on reception on the morning we checked in (17 july) was exceptionally helpful. Booking.com had indicated that we could check in anytime after 7am and this was not so, the hotel checkin time was midday onwards. He appreciated that we had been misled and made an extra effort to accommodate us.
Welcome and assistance from staff was 5 star. I will be back in the future
Extremely helpfull staff, very clean and more like 4 star than 3.
It was a welcoming place with clean rooms and a secure car park, overall good value for money
clean comfy rooms with excellent black out blinds. friendly efficient staff the web pages say you have wifi and hairdryers . you only have internet connection not wifi and hairdryers on 2nd floor only
Newly refurbished hotel rooms with very nice large bathrooms. Very comfortable in all aspects and would use again. Breakfast should be included as standard.
A very modern hotel in the centre of town. Very clean and free mini bar!
personnel,location breakfast too expensive
The location was perfect, at least for my needs, and that was the main reason for choosing this hotel, all of the other things were mostly good. the bed was a bit "overused", making sounds on almost every movement, but it wasn't the problem last time i was in the hotel
the rooms were very contemporary and luxurious and generally superior to what I had expected though efficient, the staff were not always entirely polite
Good facilities and attentive to cleanliness. Food has much improved since the year before. If going benicasim music festival then this is a good choice
The one redeeming factor was the only friendly barman, other than that it was a pretty disappointing stay. The staff were pretty unhelpful, the rules changed daily especially if you were British, there were some unruly people around the pool, but felt we were penalised for others bad behaviour! beds were really uncomfortable & unless you got a bed by the pool at 10am there wasn't enough to go round.
the housekeepers were fantastic, the room was immaculate and cleaned everyday and fresh towels and bedding everyday also. The receptionists were helpful too and the location is great. I think the pool area was too small for the size of the hotel, we only found a space by the pool once, late afternoon. As the beach is so beautiful and close this is not a huge problem but could affect families.
the rooms were a decent size and the bathrooms recently refurbished with excellent facilities the, food was poor - it was very mass-produced - even the orange juice was squash; it is next to the Marina D'or complex which has 3/4 and 5 star accommodation and the local restaurants seem to mirror this though the 3 star was again very poor for food.
the room was good no room service...no bar...no coffee and tea facilities in bedroom...no mini bar ..
very poor customer service and staff did not speak good English.
Unfortunately I did not like anything about this hotel. Large hotel, no character, desk staff gave impression that they had no time to serve clients and got rid of client as quickly as possible. Dining room staff very pleasant. Bathroom shower stall had mold in base. Hotel and breakfast poor quality for price paid.
Superb Staff and excellent facilities
privacy and silent
Very friendly and helpfull hotelstaff.
I only stayed one night but the bed and pillows were very comfortable and it had a nice breakfast buffet.
The hotel lobby is nice and the room was pleasant. No service in the lobby with the luggage, little smile, the restaurant food was not very good.
Very good located hotel in the center of beautiful town. Clean rooms with plenty of space. Very narrow parking difficult to get in and out.
Staff helpfulness, cleanliness of room, air conditioning, bathroom facilities, quietness of rooms.
noise between rooms was too much
directions from your website to Hotel were not very good - very difficult to read street signs (some non existent) - took me 1 hour to get to Hotel due to 1 way street system from outskirts of Castellon
Helpfulness of the staff Directions to the hotel could have been better.
Exeptionally nice, clean hotel with friendly staff
Good locatioin and worth its 4 stars No
A true four star hotel......very clean and good......staff very helpful.....price range affordable. Ideally located for shopping and restaurants.
The ability of the staff to look after non spanish speaking visitors. The size of the room and tidiness of the hotel all over. The basement parking, essential in city centre.
This hotel is in the center of the city.
nice hotel, big rooms. they changed our room immediately after we complained about broken bed, so no problem at all. the city Castellon is totaly dead in august. go and try to find a hotel at the port of Castellon, where is at least some night life, restaurants and. The hotel itself was OK, besides the small capacity of restaurant/breakfast area.
The receptionist was very helpful. In our hotel search, we had requested a room for 2 adults, 3 children, and understood that an extra cot could be rolled in for free. However, that was not the case. The room could only accommodate 4. The receptionist allowed the third child, and provided the necessary blankets and pillows. He also recommended a couple of restaurants to us, as well as a plaza the children might find entertaininig.
Close to the centre The underground car park was pretty hairy to get into.
incredible value, nice room and bathroom, lovely breakfast
Rooms & bathrooms were very modern, clean & had good facilities. complimentary bath items always useful. plenty of space for storage etc.
The cleanlines and comfort the noise fromthe cleaners early in the morning
reception staff is perfect, kind and also helpfull it's more a business hotel than a vacation one. Far from the sea but it was just for a short trip. so our lease car, all was parfect. Just one thing, parking should be free and take care about the breakfast charge. Adult or children, it's the same price :-(
Friendly staff and cleanliness of all areas. Excellent choice of items for breakfast. Having to pay for overnight car parking. Hot items at breakfast were mainly cold.
Opposite to the railway station, and a ten minute walk to the city centre Airconditioning was hardly working
Very cheap, considering the facilities. Right next to the main train station, nice staff, very modern room. Wireless internet was 6 Euro per hour.
The air-conditioning actually worked well, without being noisy.
Excellent job handling bencassim festival. beds are not super comfortable.
Very close to the rail station
24 hrs reception,central position
I loved the location and the friendly staff at the reception. Also the breakfast was good and bar staff was nice. The views from the room were nice and it was a good atmosphere The hotel rooms were not cleaned properly, the floor was really dirty in the room and on th balcony. We had our 1 year old son with us and we couldnt allow him to go on the floor after he shower becasue it was so dusty. Hair from the previous visitors or the cleaner was left on the floor and in the bath, also on the toilet
Excellent location; very helful staff, good room.
Hotel next to the beach. The room was nice and clean. The hotel staff was very friendly and helpful.
Wonderful location - next to the beach with a pool and poolside bar. Every comfort.
most pleasant no in room tea/coffee making facilities
Fully met our expectations
I liked the fact the hotel was located very near to the beach front. 1.Before arriving I emailed the hotel with several questions regarding my stay. Even though me email was written in Spanish I did not receive a reply from the hotel. 2.On checking-in and entering my hotel room I found the floor to be very dirty! 3.My room was on the 5th floor and the balcony railings were frighteningly low. I would not recommend families with children to stay on this floor. 4.The day staff at the hotel were not very friendly. We were not greeted warmly on arrival and even when checking-out they did not thank us for staying, nor asked us for our experience of staying with them. And they all spoke English very well. However, the night staff on duty was more accommodating and he took time to talk to us and made us feel more we
The view, the staff was nice, the breakfast great
24 hrs open receptiondesk
Great breakfast and clean and modern rooms no English tv channels
Friendly helpful staff in both the hotel and adjoining restaurant. Good location within easy reach of all services.
The hotel is located a 5 minute walk from the train station (which makes a day trip into Valencia very easy and inexpensive). It is directly across a major department store (El Cortes Ingles) and a beautiful park. The rest of the shopping and dinning area is about a 5-10 minute walk, which I would recommend taking through the park. The area is quite and safe. The room was a very spacious studio with a sofa, kitchen and small dining table. They have a restaurant downstairs with a nice dinner menu. The cost is not high and the portions are good, so well worth it. The hotel has a small elevator, so it does not fit much more than 2 people and a suitcase, so at certain times of the day you have to wait a bit.
Simple, clean and very well priced
It was modern and clean. The air conditioning was on a timer and was turned off at night so it was very uncomfortable.
poor continental breakfast no range of food
Have to say that the staff were very nice and tried their best to make our stay pleasant The noise and the rooms were very basic with no extra pillows
I guess it's a good hotel as a whole. A friendly staff at the res.desk. A had a two- room suite for 150..very well.I Valencia I would have only a simple room, but this is not a big city, so..) The problem was with the ironing not having been made in time (30 minutes for ironing two shirts with my reminding), and I was late for the meeting. And poor breakfast. But as a whole, the hotel is ok.
cleanliness of the room!
location is great with a park opposite. lots of bars/cafes/tapas.etc nearby including a good one next door
Good comfortable hotel with very helpful staff. Close to the sea and restaurants
Great value, quiet room, good location Parking sometimes difficult find a space, no laundry facilities
Excellent Hotel Facility, looks like villa, very good restaurant, friendly stuff, good small park and swimming pool, located very calmly and in the same time close to the beach, very nice reception hall Room furniture rather old, not so classy in the bathroom, you notice that the hotel is renovated but not everywhere, my washbowl was almost stopped
Great position and the gardens.
The pool ambience once all the British campers (from FIB) were kicked out. On occasion the staff was straight out rude. Would expect more from a **** hotel. Would also expect the "extra mile" during the festival time, with offering a shuttle service to/from the train station. Especially considering Intur has several hotels in the area. Also, a somewhat foul smell of toilet in the room even with the bathroom door closed. Check the cooling circuits?
It was simply an overnight stop en rouye for Andalucia No
1) Surrounding conditions E.G. green field and trees; 2) nice room; 3) dilicious breakfast and coffee. Internet was not available at the first day I stayed. Note that the map shown in the internet is not the same as real location.
Nice room, excellent buffet breakfast, lovely gardens, easy to reach from highway ... even our dogs liked this hotel and our dogs are very fussy! No negatives.
The Broadband facilities were only limited to the ground floor, I was on the first floor but unable to pick up a connection. I spent much time in the lobby area to enable me work.
Was very close to the beach and had good restaurants in the neighbourhood The food was terrible even at Mac Donalds you get better service and better quality
good noted that the breakfast was a "gift" from the hotel!!
Don't expect too much and you'll be fine. The rooms are VERYsmall, no luxury whatsoever. Cleaned every day though. Personeel doesn't speak much English. Please note: continental breakfast includes juice, coffee, cup cakes ans croissants only. Forget about butter, jam, cheese and ham... Dry croissants and cup cakes it is.
The hotel is reasonably well kept and provided fair value for money and was close to the city centre. The hotel is in a very shabby area although safe. The rooms are very basic and the "breakfast" was extremely poor. 2 choices of warm juice, dry bun or dry croissant with no butter/marg jam or marmalade etc
- localization in centre of town, nice personnel small breakfest, old room, stinky bathroom, no view (on wall), high price, personnel can't speak english fluently
The hotel is situated near the town's best feature the park and is close to the town centre.The staff were friendly and helpful and the hotel room comfortable. The work desk was directly underneath the cupboard and so useless unless you are a small child.Lack of drawer space means there is no point unpacking.
The staff was very kind and was of great help for me during the stay with providing informations about the city for my purposes in Castellon.It's an excellent deal and it sure worths the money.I will use again when will have a trip in Castellon.
close to the city center, open 24 hours.
Hotel staff extremely friendly and helpful. Beds are not the most comfortable.
Very helpful & friendly staff. Clean rooms. Excellent food. Close to beach. No.
Excellent food quality and very large choices at all meal times.Nice clean and comfortable rooms.Good clean well maintained hotel close to the beach. Not enough sunbeds around the rather small pool located next to a busy road.
excellent value for good facilities
Very friendly, excellent food, helpful features eg bike rental, clean and comfortable, great and convenient location
A very clean well run hotel, good value for money in a good location Internet service should be free as in many hotels in europe now. For me personally this affects where i stay.
It is a family run concern and i was made to feel welcome and loved as i was on my own.The standard was far above any English 2 star. I shall return.I chose this one because of the guest comments too
Exellent staff, excellent food!! Less than 5 min walk to beach, seaside restaurants, bars and shops. No English TV Channels. Is beside a busy road.
location of the hotel food and staff ...very helpful no !!
Very clean and friendly noise transfer from room to room
overall easy access to swimming pools and beaches. The hotel could possibly do with more elevators, as you can wait a considerate amount of time when it gets busy.
When the children left on Sunday The noise was terrible
the pool, room, location (near beach and waterpark). Buffet breakfast, close to restaurants.Staff were friendly and put on various activities during the day & night. No english speaking channels on tv.
Buffet meals, near to beach, pool and patio Separation of 'regular' guests and the bus tour groups for meals - don't know why they did this on the second day
Location Value for money. Breakfast was poor
the location, closness of tennis courts and the beach, nice swimming pool area the beds not comfortable, the floor was not cleaned under the beds for 3 nights, the cocoroach in the lobby at night
breakfast buffet rooms are old
Excellent location for Benicassim music festival. 15 min walk from festival and 15 min walk from beach. Swimming pool and bar excellent. Wifi was terrible and AC in room was good but broke one night which meant sleeping was impossible. Tried breakfast a couple of times and it was poor. Hot food was cold and bread stale.
Only the location Thae pool coses at 8:00 pm, Hello!! It's summer!!. The family room is a regular room with 4 beds together (barracs), the ac needs an up-grade, to small for the rooms. The room decoration and furniture nedds to be changed. Breakfast buffe, you better go out to town. not a four star hotel, maybe two.
I like everything